Matthew Seyfert | Page 8

Matt was extremely helpful in helping navigate the process of purchasing a new car!! I highly recommend him and his staff! process of purchasing a new car!! I highly recommend him and his staff! More

by Emily H. Verified Customer Verified Customer

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I don't like it, they are not not honest people in your garage. My car sat in garage for a whole week for a belt, serpentine belt, CV boot and rear brake sensor light. Because service tech said Thursday wh garage. My car sat in garage for a whole week for a belt, serpentine belt, CV boot and rear brake sensor light. Because service tech said Thursday when I took picture of my engine that my car has to sit in the mechanics bay cuz he was off till Monday and that no one could go in his bay. Truth of matter is I declined work on radiator core support system, ac condenser etc. Service Tech already ordered them and I told them to not touch anything relating to radiator core support etc. Ok. When I picked up my car a week later from dropping off, someone took my radiator core support system off and put some junk on. I had 3 stickers on top of radiator and my bolts were blue and so was the side attachments like stock from original. Like Garage Supervisor said you can tell someone did something and like he said you always get your work done here. All because he was looking so hard to save VW, all he could say this screw has rust in it been here awhile. I told him my screws and bolts were blue. I took picture of my engine and somehow it is erased. But when I asked service tech to send me a picture of my engine day before I came he never did. There should be a picture of my engine ya have and you can see that what is in my car is not what I brought in. Service tech said that those parts for radiator,ac condenser etc what I decline, that them parts wouldn't be in till following Monday or Tuesday. Funny how my car is ready at time parts come in. Garage manager said he was going to find out why my car had to sit in a bay for a week for only couple hours work. He said another mechanic could of done my work that what my service tech said was not true. That my car did not have to wait from Thursday to Monday till mechanic comes in cuz it in his bay. What's sad is garage supervisor believed me but he got to take up for VW. More

by FLOWERCHILD75 Verified Customer Verified Customer

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Great staff 10 out of 10 recommend Southern VW for any auto repairs needed ever auto repairs needed ever More

by SHIFT8711 Verified Customer Verified Customer

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Ist time buying from Southern, and it was pleasant & effortless to make a good deal. effortless to make a good deal. More

by fred Verified Customer Verified Customer

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The service was prompt, and professional. Everyone was very easy to deal with. Will definitely be returning. Everyone was very easy to deal with. Will definitely be returning. More

by DCAROON117 Verified Customer Verified Customer

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It was a pleasure to work with Eric and the dealership to find the car and financing package that met my needs. find the car and financing package that met my needs. More

by FRANK.REDAVID Verified Customer Verified Customer

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We were less than impressed the 1st time we rolled into the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we deci the lot...Upon arrival one of the sales guys literally chased our vehicle through the parking lot, stood outside the driver's side door until we decided we had to engage with him. He told us there would be no negotiation on the vehicle we inquired about - so we left. We called back the next day and spoke with Michelle Williams and she implored us to come back, sit down with Matt (the manager) and we did. He worked out a mutually acceptable deal and we bought our Mazda. Michelle and Matt were respectful, professional and personal, without a trace of pushiness. Could not be happier with the deal and the vehicle. Knowing we have Southern Dealerships in our corner is a significant plus. Great teamwork! Anne and Bill More

by annegassett Verified Customer Verified Customer

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Great staff and best service good experience work with southern recommended to others go for VOLKSWAGEN southern recommended to others go for VOLKSWAGEN More

by AMITVVAISHNANI Verified Customer Verified Customer

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My experience with Southern Volkswagen was absolutely fantastic. Every single employee that I had the pleasure to work with took extra care to make my buying experience easy and stress-free. They went fantastic. Every single employee that I had the pleasure to work with took extra care to make my buying experience easy and stress-free. They went above and beyond and I will absolutely refer them to everyone I know. Thank you. ❤️ More

by RHIANNON.M.PATTON Verified Customer Verified Customer

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Friendly, knowledgeable, helpful and hands down amazing experience over all. Best dealership in my opinion. experience over all. Best dealership in my opinion. More

by CORNBREADSLIPPERS Verified Customer Verified Customer

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