Matthew Silva | Page 14

My best experience buying a car The real eye grabber at Lexus of North Miami is the dealership itself. It was very impressive. My boyfriend and I went into the dealership looking to The real eye grabber at Lexus of North Miami is the dealership itself. It was very impressive. My boyfriend and I went into the dealership looking to trade my corolla in for a new GS350. While looking through the showroom we were greeted by the staff; everyone was very courteous. We immediately saw the car in the show room we wanted. A Atomic Silver Gs. We started speaking to a sales representative, Joshua Rosa. Mr. Rosa was very open to help us with our trade and seemed genuinely interested in making our a experience, a pleasant one. He explained to us the numbers and even took it a step further to speak with the managers a couple of times to see if we could break even with our trade. I would recommend Joshua Rosa to anyone seeking to buy a vehicle, as he did go above and beyond to meet out expectations. Mr. Rosa then introduced us to Mathew Silva, a Business Manager that would help us with the financing. The thing I most enjoyed about Mathew Silva was that he was very easy to speak to. I usually dread speaking to anyone in finance because of their, lack of a better word, "stubbornness" and "pushiness". He explained everything in a way that we could understand and actually learn with. We left that night extremely impressed and over joyed with our brand new 2015 Lexus GS350. I would highly recommend this dealership to anyone! And to conclude, I am happy to suggest that if you visit this dealership, ask for Joshua Rosa and Mathew Silva. You wont regret it! More

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Best experience hands down! This Lexus dealer kicks butt. To be completely honest, I didn't go to the dealer to get a new vehicle (I was accompanying friends). My friends were bu This Lexus dealer kicks butt. To be completely honest, I didn't go to the dealer to get a new vehicle (I was accompanying friends). My friends were buying a new car and throughout the process, which felt more like a visit to a friends home, I became interested in getting in a new car. Our salesman, Justin Adderly, was extremely patient with us (he even took a really late lunch for us). He gave us a complete tour of their amazing facility, waited for us to have lunch (please try the prosciutto and mozzarella sandwich), and worked on our deal diligently. Justin guided me in the right direction and helped me take home the car I truly needed. Matthew Silva in finance also had so much patience with us. Usually people in finance are grouchy but with Matthew, it felt like we were longtime friends - great attitude and personality. Last but not least: Yoni, thank you for treating us like royalty. I've never had such a great experience at a car dealer and I know this is in part because you are there. Long story short, I left my Mercedes parked in their lot and took home a brand new Lexus. Please visit this dealer the next time you're in the market for a new car - you wont be disappointed. More

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My Experience I worked with Jose Salas and was eminently satisfied. He was professional, knowledgeable, patient and he followed up with me several times after the s I worked with Jose Salas and was eminently satisfied. He was professional, knowledgeable, patient and he followed up with me several times after the sale to make sure everything was okay. I would recommend to anyone seeking to purchase/lease a car to make sure they asked for Jose. Matt Silva was great too. No high pressure and we reached a fair deal. When it comes to service, Bobby Rahmani is the person to see. I have dealt with him for many years and have placed my trust in him and never been disappointed. More

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High End Costumer Services I have many experiences buying cars... from Nissan to Mercedes and some other brands. When we arrived our idea was just to walk around meet the staff I have many experiences buying cars... from Nissan to Mercedes and some other brands. When we arrived our idea was just to walk around meet the staff and see what the dealer will offer us. Personally I wasn't thinking in buying two cars yesterday. I had two bad experiences with the a Lexus dealer in West Miami-Dade, and I promised to myself NO MORE LEXUS. Well this team blow my mind, made forget my past bad experience and suddenly I fall in love with the Lexus brand all over again. I am recommending you this place, even if you are not planning to buy a car, just pass by talk to Justin Adderly in the sales team, manager Yoni Edery and financial Matthew Silva just to mention and few and you will feel like home. This is what I call high end costumer service and they even sell Tom Ford sunglasses. What else would you ask? You have a Hotel in Dealer, I won't say much just pass by, go in by wrap a cortadito and a sandwich, by the way their food is amazing. You won't be sorry. Best costumer services ever. More

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Thank You! Obrigado! Gracias! We had a great experience working with Alfred Utset, Matthew Silva & Frank Diaz they were extremely helpful in providing what was needed and followed We had a great experience working with Alfred Utset, Matthew Silva & Frank Diaz they were extremely helpful in providing what was needed and followed up with any questions we had. Matthew, took his time to work with us to get us our SUV RX350. Therefore we will highly recommend his services to our family and friends. Matthew you Rock! More

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I appreciate Lexus! Matt Silva is a gentleman who is always ready to answer all my questions, give excellent client service expedience and never leaves me waiting! I Matt Silva is a gentleman who is always ready to answer all my questions, give excellent client service expedience and never leaves me waiting! I am now a Lexus customer for life! Thanks to your entire staff who has shown me such graciousness with a hands- on seamless working relationship. I have already told others to contact Craig Zinn Lexus .With a general manager, Yoni and Darryl the manager for finance this only enhanced what I believe to be an excellent, smooth and comfortable working relationship. When all these factions are united they together to make this a truly gracious experience. More

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Matt Silva is amazing Such a great experience from the moment I walked in the door to the second I left with my NEW car!! Matt was professional and worked hard to get me an Such a great experience from the moment I walked in the door to the second I left with my NEW car!! Matt was professional and worked hard to get me an incredible deal on my Lexus. Couldn't be happier More

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I couldn't be happier !!! I just leased my first Lexus and I couldn't be more satisfied with the 5 star service I received , Matthew Silva was the sales person He was really pr I just leased my first Lexus and I couldn't be more satisfied with the 5 star service I received , Matthew Silva was the sales person He was really professional and responsive the process was quick and painless He made sure to answer all of my questions and I am sure he found me the better deal , and last but not least Frank Diaz was very courteous a swell. Thank you guys for making it happen!!! More

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Matthew Silva I highly appreciate the treatment that i have received from Matt both times i have purchased a vehicle from this dealer. He has not just treated me as I highly appreciate the treatment that i have received from Matt both times i have purchased a vehicle from this dealer. He has not just treated me as a customer but most importantly as a friend and as part of thye Lexus family. More

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Val McKenzie and the Lexus Experience Val is an amazing person. Very personal, thoroughly explained features and benefits of my car, CT200h. I would not hesitate in recommending him! Th Val is an amazing person. Very personal, thoroughly explained features and benefits of my car, CT200h. I would not hesitate in recommending him! Thank you! More

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