Mauricio Mosquera | Page 4

Franklin un vendedor con mucha experiencia y amable a la hora de negociar un vehículo hora de negociar un vehículo More

by JULIOV510 Verified Customer Verified Customer

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Juan did a great job. I was a little frustrated with financial department. Slow to respond to questions I was a little frustrated with financial department. Slow to respond to questions More

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The salesperson, Ramone, was a breathe of fresh air and very helpful. He was very patient, clear, and gave a good car buying experience. very helpful. He was very patient, clear, and gave a good car buying experience. More

by randitudyjones Verified Customer Verified Customer

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Looking to trade in my Lexus for a pre owed Pilot, I was recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely recommend to go to Millennium Honda after a horrible experience at the Manhassett Honda. My salesman- Wilber, and the Manager Matt were absolutely amazing. From start to finish they were helpful, supportive, patient, understanding, & ultimately the only reason I stayed with this dealership after the following incident with their GM. I put a $500 deposit to hold the car to pick up the following Sunday. I called the Friday prior to find out how much I owe & was told a number to have my bank check created with. After waiting 5 HOURS- Upon signing my paperwork, that was also all signed by Honda, I was told a different # that I owed. When I questioned, it was realized that Millennium honda had my initial deposit incorrect. This issue was brought to their GM- Mauricio. Instead of taking accountability for their oversight, which wouldn’t have been a problem for me- accidents happen & I would have had no problem paying the almost $3500 difference, Mauricio went on a misogynistic tirade in front of my fiance & ultimately expressed that it’s my fault and I should have saw the discrepancy. He bullied me, degraded me, and made me feel inferior as he consistently interrupted me while I was speaking, told me I can “pay or I don’t get the keys” told me he will cut my registration & not provide a title- & so on & so forth. One discount I had was because my father is a fallen officer, after describing why I thought a number was a certain way due to this discount, Mauricio went on to tell me, (after my fiancé continuously was advocating for me, sticking up for me, questioning the stories were being told- he ultimately questioned him about a customer service standard) that he’s a father of 2 which is beyond inappropriate and disheartening to tell a 28 year old woman who just expressed to you her father passed away. All in all, he treated me absolutely disgusting. Made me feel less than, & made my car buying experience horrible. I drove away in my new car crying. I elevated this to corporate but was disappointed to hear that they let all issues be handled in house. I hope he is held accountable & responsible for what he had done to me, sad to read I’m not the first who has been treated this way by him. DO NOT DO BUSINESS WITH HIM!!! More

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The service was excellent. My sales guys Zeeshan was terrific, patient and he knows the business. My sales guys Zeeshan was terrific, patient and he knows the business. More

by sherreerbrown Verified Customer Verified Customer

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He was great I would recommend everyone to buy a car from him he is the best him he is the best More

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Very positive experience. Juan was patient knowledgeable and a pleasure to work with. The dealership is welcoming and other staff members are very friendly and helpful. Would Juan was patient knowledgeable and a pleasure to work with. The dealership is welcoming and other staff members are very friendly and helpful. Would recommend this dealership to friends and family. More

by DORBRENDER Verified Customer Verified Customer

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Very unprofessional General Sales Manager. He has no work ethics. Disgusting condescending person as a General Manager that is supposed to represent Honda. He needs work ethics retraining. Ver He has no work ethics. Disgusting condescending person as a General Manager that is supposed to represent Honda. He needs work ethics retraining. Very bad experience in this Honda dealer. Watch out peoples don’t let them fool you. More

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Bought a car almost 2 months ago, the car gave me problems right from the start and went to service at least 4/5 times until today. I tried to give back the car to get a newer and gave me the run aro problems right from the start and went to service at least 4/5 times until today. I tried to give back the car to get a newer and gave me the run around(wait30/45days to get the title) to buy the car from me. The only options was to buy a brand new 2024 car and accept mine as the price I bought it. Really bad experience in this dealership. More

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Great service , highly recommend to anyone looking to buy a Honda. From sales man to the finance person all good customer service!. a Honda. From sales man to the finance person all good customer service!. More

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