Max Aaron | Page 3

Excellence Service I have owned an Audi for over 10 years. Their service is impeccable. The service team is courteous, friendly and easy to work with. Their mission i I have owned an Audi for over 10 years. Their service is impeccable. The service team is courteous, friendly and easy to work with. Their mission is to do everything in their power to make you happy. I can't say enough nice things about the Service Manager, Max Aaaron. He goes beyond the call of duty to always help the customer. Max Aaron is an asset to Rockville Audi. Sarah Janner and Reneldo Adams were amazing people to work with frojm Rockville Audi. They came to pick up my car and delivered it back to me so that I did not have to miss any time from work. More

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AMAZING SERVICE AND STAFF Rockville Audi service has ALWAYS been amazing! They’re accommodating and honest, because of this they’re very busy so it’s not the fastest service ho Rockville Audi service has ALWAYS been amazing! They’re accommodating and honest, because of this they’re very busy so it’s not the fastest service however if you plan ahead and call in advance you can get a loaner. They care about their customer and don’t try and get you to buy stuff you don’t need! I’ll always use Rockville Audi! More

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A6 scheduled service Joe and Max are very attentive and professional. We’ve been servicing our cars there for years. Bought them there too. I wouldn’t consider a differen Joe and Max are very attentive and professional. We’ve been servicing our cars there for years. Bought them there too. I wouldn’t consider a different dealer for service. More

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Exceptional Service Audi Rockville is expanding and as it rebuilds it’s Service area it has outfitted a new, very comfortable Customer Service area across the road. Every Audi Rockville is expanding and as it rebuilds it’s Service area it has outfitted a new, very comfortable Customer Service area across the road. Every amenity desirable. Made my choice of waiting while service was performed a good one. As always, the work was done well and the car was returned washed and cleaned. More

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Excellent and Quick 10K miles service The 10K miles service has been done quick and done with excellent quality. Thank you! I will recommend this service center to my family and friends. The 10K miles service has been done quick and done with excellent quality. Thank you! I will recommend this service center to my family and friends. More

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Emergency Repair Had gas tank cover stuck when I tried to fill up at the gas station an almost empty tank. Luckily was near the dealership, so stopped by and service d Had gas tank cover stuck when I tried to fill up at the gas station an almost empty tank. Luckily was near the dealership, so stopped by and service department took care of the repair while I waited, and shortly was back on my way. More

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Avoid if you can, I clicked yes with hesitation. Read review I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. My parking change, not much, about $4 was stolen. The quarters were in the cup holder under a bottle of water, so the technician must have been looking for it. When I complained, the manager was apologetic but said they cannot do anything about it. That, of course, is not true. They must have had records of who handled my car. Their telephone service sucks, Nobody ever picks up. But, Max Aaron is great. Immensely helpful and polite, if you are lucky enough to get to him over the phone. He is also very knowledgeable and helped me solve minor problems over the phone. I was shopping recently for a new Audi so I stopped by. When I walked in the showroom, the salespeople were doing desk work. I was air for them, probably because I did not look rich enough to be a serious customer. Did I mention that I was shopping for my third Audi? I approached one of the salesmen and asked for a brochure. I was assured that Audi no longer issues printed version. Everything is on the Internet. I got a beautiful brochure at another dealership. You can guess where I bought my new Audi. More

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Excellent, fair and timely service The only dealership I have trusted in 50 years of car ownership. Ryan and Max Aaron have been responsive and helpful, not pushing work not needed, pro The only dealership I have trusted in 50 years of car ownership. Ryan and Max Aaron have been responsive and helpful, not pushing work not needed, providing good advice for maintenance and safety. More

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Very friendly and experts in getting your car what it needs. Only need to work on the “washing the car” since I waited over 45 minutes to get my car after I had paid for it. Only need to work on the “washing the car” since I waited over 45 minutes to get my car after I had paid for it. More

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Rockville Porsche Audi Maintenance Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT quattro with a six-speed stick that folks still stop to ask me about how I like my "new Audi." Thanks to the service department at Rockville Porsche Audi, it runs just as well at 115,000 miles as it did when I drove it off the lot fourteen years ago. The key is genuine parts and factory certified mechanics - properly maintaining an Audi isn't cheap, but at RPA you certainly get what you pay for. More

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