Max Aaron | Page 3

Avoid if you can, I clicked yes with hesitation. Read review I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. I have used them for service only because they are conveniently located. Years back, when the manager was different, I did not care to empty the car. My parking change, not much, about $4 was stolen. The quarters were in the cup holder under a bottle of water, so the technician must have been looking for it. When I complained, the manager was apologetic but said they cannot do anything about it. That, of course, is not true. They must have had records of who handled my car. Their telephone service sucks, Nobody ever picks up. But, Max Aaron is great. Immensely helpful and polite, if you are lucky enough to get to him over the phone. He is also very knowledgeable and helped me solve minor problems over the phone. I was shopping recently for a new Audi so I stopped by. When I walked in the showroom, the salespeople were doing desk work. I was air for them, probably because I did not look rich enough to be a serious customer. Did I mention that I was shopping for my third Audi? I approached one of the salesmen and asked for a brochure. I was assured that Audi no longer issues printed version. Everything is on the Internet. I got a beautiful brochure at another dealership. You can guess where I bought my new Audi. More

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Excellent, fair and timely service The only dealership I have trusted in 50 years of car ownership. Ryan and Max Aaron have been responsive and helpful, not pushing work not needed, pro The only dealership I have trusted in 50 years of car ownership. Ryan and Max Aaron have been responsive and helpful, not pushing work not needed, providing good advice for maintenance and safety. More

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Very friendly and experts in getting your car what it needs. Only need to work on the “washing the car” since I waited over 45 minutes to get my car after I had paid for it. Only need to work on the “washing the car” since I waited over 45 minutes to get my car after I had paid for it. More

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Rockville Porsche Audi Maintenance Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT Audis are excellent examples of fine German automotive engineering, and if you take care of them, they will last quite a while. I drive a 2004 Audi TT quattro with a six-speed stick that folks still stop to ask me about how I like my "new Audi." Thanks to the service department at Rockville Porsche Audi, it runs just as well at 115,000 miles as it did when I drove it off the lot fourteen years ago. The key is genuine parts and factory certified mechanics - properly maintaining an Audi isn't cheap, but at RPA you certainly get what you pay for. More

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top notch in every way Alex and the entire team at Rockville Audi gets 100 out of 100. They are fair, direct, transparent and create long term relationships. I'm a major fan Alex and the entire team at Rockville Audi gets 100 out of 100. They are fair, direct, transparent and create long term relationships. I'm a major fan - and I have very high standards! More

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Purchase of new Audi Overall new car buying experience and delivery was well handled by my salesman. The choice of maintenance and service packages, and pricing of many ex Overall new car buying experience and delivery was well handled by my salesman. The choice of maintenance and service packages, and pricing of many extra items through your finance professional was not only uncomfortable and confusing but pressured me to make financial decisions that I had no prior information about at the time of my new car delivery. As a consumer and first time Audi buyer I should have respectfully been given this information earlier than the time of purchase to make the best informed decisions. More

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Amazing service Fast and friendly amazing staff hd me out in a half hour washed my vehicle hand washed wheels and inside definitely recommend this dealership too ever Fast and friendly amazing staff hd me out in a half hour washed my vehicle hand washed wheels and inside definitely recommend this dealership too everyone More

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Top class Service As usual Excellent service and communication This is my third Audi from this dealership Consistently excellent , loaner car clean and got me out As usual Excellent service and communication This is my third Audi from this dealership Consistently excellent , loaner car clean and got me out the door with minimum fuss More

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Flawless Alex Max is very thorough and professional. Purchasing my car was a very easy transaction thanks to his assistance and undivided attention. Dealing Alex Max is very thorough and professional. Purchasing my car was a very easy transaction thanks to his assistance and undivided attention. Dealing with Rockville Audi is always a pleasure from start to finish as the staff makes sure that the customer is satisfied. As a three time repeat customer I very highly recommend buying from them and also having the vehicle serviced there. More

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Superb Performance Service Department has been and continues to be a SUPERB Facility, staffed with outstanding individuals. The Service Manager -- Mr. Nax Aaron -- has Service Department has been and continues to be a SUPERB Facility, staffed with outstanding individuals. The Service Manager -- Mr. Nax Aaron -- has been and is undoubtedly the Most Outstanding in the Fleet of Audi Dealers located in The National Capital Region (NCR). Mr. Aaron is assisted by a bevy of Service Consultants, which include Mr. Joel Mugisha. Mr. Mugisha kept me informed of my Vehicle status during my entire at Rockville Audi. Mr Mugisha explained the full process, which my vehicle had undergone at the Dealership. In the end, he explained all the processes, which were performed on my vehicle. Mr. Aaron, thank you. Please keep up the professionalism, the selection and training of your supporting staff -- the Service Comnsultants Mr. Mugisha, thank you and keep up your total explanation to the Clientele. More

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