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Max Aaron
55 Reviews
Started with Rockville Audi in 2008, starting in sales and moved into service as a Service Consultant. In May of 2017 was promoted to Service Director. Passionate Audi owner and enthusiast always working to improve the Audi customer experience.
Read moreDealership Experience
18 yrs, 2 mos
Industry Experience
19 yrs, 1 mo
Specialties & Trainings
Audi Certified since 2008
55 Reviews
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55 Reviews of Max Aaron
April 05, 2023
Love my new Q5, it’s my 2nd one and both were purchased at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! at Audi Rockville! Chris in sales was AWESOME! I’ll get my next one from them too! More
by Whtflwr13
Other Employees Tagged: Bryan Webster, Chris Kutrumbis, Michael Zheng, Joseph McDaniel
March 03, 2023
When they call you and ask you to lie you know they stink. Yes, Rockville Audi on more than one occasion asked me to lie in a review. For four days they lost my 2020 Q5 and could not get one perso stink. Yes, Rockville Audi on more than one occasion asked me to lie in a review. For four days they lost my 2020 Q5 and could not get one person to answer my call or call me back. Then after this horrible service oh yes horrible they had put 12 weights on a tire to balance it wth? They call me and ask why I have not given them a good review online. I explained that the service person they wanted me to review was not the person that had my car. Just at a base level, I would not review someone who I never even talked to. They still wanted me to review them. Emails and texts and phone calls. This was the last straw. Since 2017 we had Audi's never again. This particular dealer's service department is awful. No one ever answers the phone in service they do awful work car always had to go in a second time after any recall repairs. The service manager is the problem. Erin had to cover for him so many times. Steven one of the service guys also great. Not either one of their faults, mechanics stunk and management awful. Car returned Audi never ever again. More
by myra
February 15, 2023
Antonio took care of every detail I was concern about. Very professional crew, unlike the first A4 I got. Very professional crew, unlike the first A4 I got. More
by berna
Other Employees Tagged: Bryan Webster, Antonio DiFranco, Marcus Oh
March 23, 2021
Service team including Joseph McDaniel did a great job and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade and diagnosed my car. Service manager Max Aaron pushed my issue to Audi America for review. Kenneth Chang found me a great deal on a new car to trade into. Sales manager Mike Zheng topped other dealership offers to ensure I was satisfied. General manager Larry Sevrin has an extraordinary group of people working at making the customer 100% satisfied. Thank you all for everything! Best dealership ever. More
by rammyalam
Other Employees Tagged: Kenneth Chang, Michael Zheng, Joseph McDaniel , Larry Sevrin
February 12, 2020
Rockville Audi service once again does a great job! Max (Service Manager) took great care, explained in detail the needs and had car ready. Excellent! (Service Manager) took great care, explained in detail the needs and had car ready. Excellent! More
by Howard
Other Employees Tagged: Bryan Webster
December 23, 2019
excellent service Rockville Audi met all my expectations. The entire staff was a pleasure to work with, I have been a customer for 7 years and counting Rockville Audi met all my expectations. The entire staff was a pleasure to work with, I have been a customer for 7 years and counting More
by TOM
Other Employees Tagged: Bryan Webster , Peter Green, Costa
November 21, 2019
Nice people, great cars I have bought 6 vehicles from this dealership. They have fair prices, are very friendly, and they are selling Audi's, which are best made and most te I have bought 6 vehicles from this dealership. They have fair prices, are very friendly, and they are selling Audi's, which are best made and most technologically advanced cars in the world, in my opinion More
by neurodrew
Other Employees Tagged: Michael Zheng , Jessica Boac
September 20, 2019
had to bring my brand new A7 due to faulty HVAC system I received as always excellent service. The service department did what they had to do to effectuate the repairs on my HVAC and went beyond the call o I received as always excellent service. The service department did what they had to do to effectuate the repairs on my HVAC and went beyond the call of duty by returning my car to my home which is 2 1/2 away from the dealership. They made me feel once more as a valued customer. Highly recommend them. More
by Pierre
Other Employees Tagged: Bryan Webster
August 30, 2019
Rockville Audi rocks! First service x my 2018!Q5. Great experience: seamless customer service and communications. The service was done quickly and having a loaner was a day First service x my 2018!Q5. Great experience: seamless customer service and communications. The service was done quickly and having a loaner was a day saver.. Thanks Bryan! More
by Ana-Maria
Other Employees Tagged: Bryan Webster
