Max Kim

Great selection of vehicles, customer service was exceptional. All employees were friendly & helpful . Worth the 90 minute drive to find my new car ! exceptional. All employees were friendly & helpful . Worth the 90 minute drive to find my new car ! More

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Max is the ONLY sales professional I will ever work with! I’ve had the chance to purchase two quality Lexus vehicles and with both I received top notch service with no pressure, a great deal and a ride that I’ve had the chance to purchase two quality Lexus vehicles and with both I received top notch service with no pressure, a great deal and a ride that turns heads! Thanks Max and thanks Hennessy Lexus Gwinnett!! I’ll be back for my next one!! More

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Thanks Max for the many years you served as my Service Specialist. Each visit was pleasant, thorough and professional. Though sad to learn of your new position, I am happy for you as you will be an outsta Specialist. Each visit was pleasant, thorough and professional. Though sad to learn of your new position, I am happy for you as you will be an outstanding salesman. Your excellent interpersonal skills will continue to take you far. See you in a year or two, when I purchase my next Lexus! More

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I have been using Lexus since my 2017 and every service is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of is an extreme pleasure . My car has rarely required anything major and whenever it’s required that I have any services done I trust the knowledge of my wonderful services advisor Max Kim. He is hones and accommodating and always gives me a thorough explanation of what is required & preventative. I have made the error twice of using two other dealerships for an oil change in a pinch but quickly learned that the service a Hennessy Lexus of Gwinnett is unmatched an incomparable. I would love to have a new car but they keep mine in such excellent shape. Whenever I do decide to purchase again it will be from here, a dealer that stands behind their work, the staff and is always loyal to loyal customers!!! More

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Thanks Max Kim for the quick response and a great service. On Friday May 8 I had called to schedule a service appointment for my car. They transferred me to a lady name Natalie in the service departm service. On Friday May 8 I had called to schedule a service appointment for my car. They transferred me to a lady name Natalie in the service department while we were talking we got disconnected. I call back twice but they keep transfering me to her I guess she recognize my number or didn't want to answer her phone. After being on hold for the second time someone transferred my call to John I left a message and didn't receive a response. Waited for about 3 hrs then at 3:13pm I decided to go online I saw Max Kim email and contact him for a last ditch effort. To my surprise he responded and schedule me for Monday at 10am. Now that makes me wonder how come Max responded so quickly but Natalie and John did not I guess that's the difference between great service and one's that don't really care. More

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Austin Marmontello I recently purchased a RX 350 from Gwinnett Lexus and Austin. I have had excellent service and now sales experience with Austin and feel he is excell I recently purchased a RX 350 from Gwinnett Lexus and Austin. I have had excellent service and now sales experience with Austin and feel he is excellent. His knowledge both with the service side and the sales side of the process is very helpful. He was able to get some items corrected on my purchase without problems and the process was smooth and painless. More

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