Max Wimberley | Page 3

My sales person, Matteo Mastri, was polite and got back to me promptly to initiate the sale but, when I drove 4 hours from Indiana to get my vehicle, he was very rude. My brand new Traverse had over 300 m to me promptly to initiate the sale but, when I drove 4 hours from Indiana to get my vehicle, he was very rude. My brand new Traverse had over 300 miles on it and a scratch in the paint which led me to believe it had been driven by someone at the dealership. When I pointed it out to Matteo, instead of offering to fix it, he told me I "didn't have to take it" in a very abrupt way, even knowing that I had traveled that far and had financing for the vehicle. He did not make any attempt to fix it until I expressed my frustration and the manager overheard. The manager sent him to their shop to try to buff it out and, when it did not work, he did offer to have it fixed and I could send him the appraisal. But, after looking into it at a local dealer, I will have to get the entire rear panel repainted and my fear is it will not match perfectly. So, I now have a new very expensive vehicle with a scratch in the paint. Matteo did not follow up with me to find out if I was able to get it fixed after I returned home, management did not either. I will not return to C. Wimberley for another vehicle due to the way I was treated and the lack of customer service. More

by lkeeling Verified Customer Verified Customer

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Great purchase experience. The process was clear, fast and zero hassles and it was a no pressure environment. The process was clear, fast and zero hassles and it was a no pressure environment. More

by tgruger Verified Customer Verified Customer

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As always, the best service, ease of appointments and customer care doing business with CWimberley GMC Dowagiac. customer care doing business with CWimberley GMC Dowagiac. More

by B Bolin Verified Customer Verified Customer

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For the most part my interaction with the staff has been great. i could not ask to be treated any better with the sales staff and the service department other than the service writter. He could take lessons great. i could not ask to be treated any better with the sales staff and the service department other than the service writter. He could take lessons from the rest of the associates. but the dealership overall deserves a 5 star More

by KCRAIGCOLOMA Verified Customer Verified Customer

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Great people! They worked with me to make a good deal. No pressure sales people, just the way I like them. Thanks! They worked with me to make a good deal. No pressure sales people, just the way I like them. Thanks! More

by kevgrose1 Verified Customer Verified Customer

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I have a beautiful car. Everyone I talked with was very nice. They found me the exact car that I wanted. Everyone I talked with was very nice. They found me the exact car that I wanted. More

by DEBRA_K_KAZMIERZAK Verified Customer Verified Customer

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All the staff at C Wimberley were amazing from start to finish! They found the truck I was looking for and got me settled into my price point and my financing I was looking for! Highly recommend them if yo finish! They found the truck I was looking for and got me settled into my price point and my financing I was looking for! Highly recommend them if you’re looking to purchase your next used or new vehicle! WTG !!!! You all knocked it out of the park! More

by ekirkland Verified Customer Verified Customer

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Best dealership I have ever purchased from! Recently my daughter was complaining that only cold air was coming out of the rear vents, and after some troubleshooting we reached out to the deale Recently my daughter was complaining that only cold air was coming out of the rear vents, and after some troubleshooting we reached out to the dealer service department for an assessment. Their workers were courteous and knowledgeable, and maintained communication throughout the process of identifying the issue, and ordering parts. They even did all the work of confirming it was covered under warranty, making the entire transaction smooth and painless. Highly recommend C. Wimberley Chevrolet Buick GMC for anyone looking for a new vehicle and exceptional service. More

by sshinabarger55 Verified Customer Verified Customer

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great guys took care of everything, glad to have to opertianty to deal with them opertianty to deal with them More

by mjhyde1313us Verified Customer Verified Customer

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Everyone at this dealership is extremely friendly and always take the time to greet me and make me feel welcomed! always take the time to greet me and make me feel welcomed! More

by tomcrouch1968 Verified Customer Verified Customer

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