Max Zad

Nice people they were easy to work with and tried hard to get things right. get things right. More

Report | Print

We had a very good experience working with Ricky and the staff at Pat Lobb Toyota! Ricky was very thorough and answered all of our questions with clear and concise responses. He made the experience very ple staff at Pat Lobb Toyota! Ricky was very thorough and answered all of our questions with clear and concise responses. He made the experience very pleasant even when we had our three young kids in tow with us and was very understanding. Ricky went above and beyond to accommodate us and was one of the most pleasant vehicle buying experiences we have ever had, even with the chaos of having our three young kids with us. Everyone at the dealership that we interacted with was very polite and we felt like we were in good hands. We will definitely be back for future business! Highly recommend Pat Lobb for your next purchase! More

Report | Print

I pleasure to work with Didn’t take too long to put the deal together. Salesman was great. deal together. Salesman was great. More

Report | Print

Alex and the dealership were great to work with. The process was efficient and easy as they took great care of us. The process was efficient and easy as they took great care of us. More

Report | Print

Friendly and professional, work hard to get you what you want at the price you want. want at the price you want. More

Report | Print

Yaela was great, she was very sweet and helpful. Answered all the questions we had, I would highly recommend her to others. She made the experience worth my time and money. Highly satisfied. And the Answered all the questions we had, I would highly recommend her to others. She made the experience worth my time and money. Highly satisfied. And the finance person Max was very kind and one of the best we came accross. He got us in and out very quickly which made it even better. More

Report | Print

Our salesperson Yaela was very nice and attentive to our needs. She took her time to help us. In addition business manager Ozzy and finance manager Max were very nice and easy to work with. This has been th needs. She took her time to help us. In addition business manager Ozzy and finance manager Max were very nice and easy to work with. This has been the most memorable car buying experience that we had so far. Thank to Yaela, her managers and Toyota of Lobbs. More

Report | Print

Everyone at the dealership is very friendly. Roger K. is a hard worker. Very friend guy, down to Earth. Highly recommend Roger K. is a hard worker. Very friend guy, down to Earth. Highly recommend More

Report | Print

Had a great experience with Roger, helped us with a test drive and when he didn’t know something about the EV reached out to someone and answered all our questions before purchasing. drive and when he didn’t know something about the EV reached out to someone and answered all our questions before purchasing. More

Report | Print

I went to Pat Lobb Toyota in McKinney to pick up a GAP insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dea insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dealership, Max in Finance finally discovered the check was never sent. I decided to pick it up myself and emailed him my updated address while on the phone. When I arrived, the front desk couldn’t find my check, and I ended up waiting over 30 minutes while staff were chatting. When Max and Tommy finally came to see me, their apologies were insincere, and it was clear they didn’t care about my time—one even said, “You got your check now.” I wasted almost 1.5 hours of my life dealing with this, and the check had been mailed to the wrong address. There was zero ownership or accountability for the mistake. Max was helpful initially, but the overall communication, attitude, and customer service at this dealership were extremely disappointing. I’ve bought two cars here before, but after this experience, I’m hesitant to return, especially once my salesman retires. More

Report | Print