Max Zad | Page 2

Everyone at the dealership is very friendly. Roger K. is a hard worker. Very friend guy, down to Earth. Highly recommend Roger K. is a hard worker. Very friend guy, down to Earth. Highly recommend More

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Had a great experience with Roger, helped us with a test drive and when he didn’t know something about the EV reached out to someone and answered all our questions before purchasing. drive and when he didn’t know something about the EV reached out to someone and answered all our questions before purchasing. More

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I went to Pat Lobb Toyota in McKinney to pick up a GAP insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dea insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dealership, Max in Finance finally discovered the check was never sent. I decided to pick it up myself and emailed him my updated address while on the phone. When I arrived, the front desk couldn’t find my check, and I ended up waiting over 30 minutes while staff were chatting. When Max and Tommy finally came to see me, their apologies were insincere, and it was clear they didn’t care about my time—one even said, “You got your check now.” I wasted almost 1.5 hours of my life dealing with this, and the check had been mailed to the wrong address. There was zero ownership or accountability for the mistake. Max was helpful initially, but the overall communication, attitude, and customer service at this dealership were extremely disappointing. I’ve bought two cars here before, but after this experience, I’m hesitant to return, especially once my salesman retires. More

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Joseph helped my dad today and he was fabulous! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! More

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Pat Lobb Toyota of McKinney has a large inventory. I recommend Rodney the salesperson for any new or used vehicle. He was patient, knowledgeable and got me a great price. The finance team is a differe I recommend Rodney the salesperson for any new or used vehicle. He was patient, knowledgeable and got me a great price. The finance team is a different matter... after sales and I agreed on a price they took 1.5 hours to get back to me and then tried to upsell me and change the numbers. I did not appreciate the games they played especially after they had given me such a great sales experience up front. More

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Jared was great to work with! He communicated well throughout the entire buying process, as well as since then. He is very polite and friendly, and I would recommend him to anyone He communicated well throughout the entire buying process, as well as since then. He is very polite and friendly, and I would recommend him to anyone looking to buy. More

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They lie about everything. They manipulated the pricing.The finance manager guy is a thief and has no moral. They better fix it before I get an attorney. He added the items I n They manipulated the pricing.The finance manager guy is a thief and has no moral. They better fix it before I get an attorney. He added the items I never agreed.they totally took advantage of my first time buing a car. The will maipulate the online price and internal price. They will make sure somehow they rob you. Poor business ethics. They charge me for vehicle delivery processing and handling fees but I my self drove the vehicle out of the showroom. Why do i pay the delivery fees if i deliver the vehicle myself. More

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I recently purchased a pre-owned Toyota Highlander with the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my need the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my needs and preferences. He went above and beyond at every step of the process — from helping me compare options, to explaining details clearly, to making sure I was completely comfortable with my choice. What really stood out was his genuine care and professionalism. Fred wasn’t just trying to sell a car; he truly wanted to make sure I got the best vehicle for my family. Thanks to his dedication, I drove away in a Highlander that perfectly fits our needs. If you’re looking for someone who will treat you with respect, honesty, and kindness, ask for Fred Azad at Toyota of McKinney. Highly recommended! More

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Duane May was very helpful, knowledgeable, friendly, and prompt. Thank you for an amazing experience! prompt. Thank you for an amazing experience! More

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I had an amazing experience working with Fred Azad at Toyota of McKinney! From the moment I walked in, Fred was professional, attentive, and genuinely interested in helping me find the right vehicle. We Toyota of McKinney! From the moment I walked in, Fred was professional, attentive, and genuinely interested in helping me find the right vehicle. We honestly just went in to look, not to buy—but thanks to Fred’s outstanding service, knowledge, and patience, we ended up purchasing a Tacoma that we absolutely love! Fred guided us through the entire process with incredible care. He answered all our questions thoroughly, explained the features of the Tacoma in detail, and never once made us feel pressured. His friendly attitude and honest approach turned what we expected to be a quick visit into the best car-buying experience we’ve ever had. If you’re looking for a knowledgeable, trustworthy, and customer-focused salesperson, I highly recommend asking for Fred Azad. Thanks to him, we’re now driving our dream Tacoma and couldn’t be happier! More

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