Max Zad | Page 2

I went to Pat Lobb Toyota in McKinney to pick up a GAP insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dea insurance refund check that was supposed to be mailed in January 2025. After being bounced between Toyota Finance, the insurance company, and the dealership, Max in Finance finally discovered the check was never sent. I decided to pick it up myself and emailed him my updated address while on the phone. When I arrived, the front desk couldn’t find my check, and I ended up waiting over 30 minutes while staff were chatting. When Max and Tommy finally came to see me, their apologies were insincere, and it was clear they didn’t care about my time—one even said, “You got your check now.” I wasted almost 1.5 hours of my life dealing with this, and the check had been mailed to the wrong address. There was zero ownership or accountability for the mistake. Max was helpful initially, but the overall communication, attitude, and customer service at this dealership were extremely disappointing. I’ve bought two cars here before, but after this experience, I’m hesitant to return, especially once my salesman retires. More

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Joseph helped my dad today and he was fabulous! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! Kind, courteous, knowledgeable and went over and above. Great service and I would happily send my family to him again! More

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Pat Lobb Toyota of McKinney has a large inventory. I recommend Rodney the salesperson for any new or used vehicle. He was patient, knowledgeable and got me a great price. The finance team is a differe I recommend Rodney the salesperson for any new or used vehicle. He was patient, knowledgeable and got me a great price. The finance team is a different matter... after sales and I agreed on a price they took 1.5 hours to get back to me and then tried to upsell me and change the numbers. I did not appreciate the games they played especially after they had given me such a great sales experience up front. More

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Jared was great to work with! He communicated well throughout the entire buying process, as well as since then. He is very polite and friendly, and I would recommend him to anyone He communicated well throughout the entire buying process, as well as since then. He is very polite and friendly, and I would recommend him to anyone looking to buy. More

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They lie about everything. They manipulated the pricing.The finance manager guy is a thief and has no moral. They better fix it before I get an attorney. He added the items I n They manipulated the pricing.The finance manager guy is a thief and has no moral. They better fix it before I get an attorney. He added the items I never agreed.they totally took advantage of my first time buing a car. The will maipulate the online price and internal price. They will make sure somehow they rob you. Poor business ethics. They charge me for vehicle delivery processing and handling fees but I my self drove the vehicle out of the showroom. Why do i pay the delivery fees if i deliver the vehicle myself. More

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I recently purchased a pre-owned Toyota Highlander with the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my need the help of Fred Azad, and I couldn’t be happier with the experience. Fred was incredibly patient, taking the time to listen carefully to all my needs and preferences. He went above and beyond at every step of the process — from helping me compare options, to explaining details clearly, to making sure I was completely comfortable with my choice. What really stood out was his genuine care and professionalism. Fred wasn’t just trying to sell a car; he truly wanted to make sure I got the best vehicle for my family. Thanks to his dedication, I drove away in a Highlander that perfectly fits our needs. If you’re looking for someone who will treat you with respect, honesty, and kindness, ask for Fred Azad at Toyota of McKinney. Highly recommended! More

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Duane May was very helpful, knowledgeable, friendly, and prompt. Thank you for an amazing experience! prompt. Thank you for an amazing experience! More

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I had an amazing experience working with Fred Azad at Toyota of McKinney! From the moment I walked in, Fred was professional, attentive, and genuinely interested in helping me find the right vehicle. We Toyota of McKinney! From the moment I walked in, Fred was professional, attentive, and genuinely interested in helping me find the right vehicle. We honestly just went in to look, not to buy—but thanks to Fred’s outstanding service, knowledge, and patience, we ended up purchasing a Tacoma that we absolutely love! Fred guided us through the entire process with incredible care. He answered all our questions thoroughly, explained the features of the Tacoma in detail, and never once made us feel pressured. His friendly attitude and honest approach turned what we expected to be a quick visit into the best car-buying experience we’ve ever had. If you’re looking for a knowledgeable, trustworthy, and customer-focused salesperson, I highly recommend asking for Fred Azad. Thanks to him, we’re now driving our dream Tacoma and couldn’t be happier! More

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I recently purchased a 2026 Toyota Sequoia from Pat Lobb Toyota of McKinney, and my experience was absolutely excellent from start to finish. Working with Fred Azad was a true pleasure. He was professional, Toyota of McKinney, and my experience was absolutely excellent from start to finish. Working with Fred Azad was a true pleasure. He was professional, patient, and very knowledgeable about the vehicle and the entire process. Fred took the time to answer all my questions, explain the features of the Sequoia in detail, and made sure that I felt confident with every step of the purchase. The dealership as a whole demonstrated great efficiency and care. The trade-in process for my 2023 Tundra TRD Pro was handled fairly and smoothly, and I felt that I received a very competitive value for my vehicle. The sales, finance, and management teams all worked together to make the transaction seamless. The entire process was faster than I expected, and everything was explained clearly without pressure. One of the highlights for me was how transparent Fred and the dealership were about the process. Buying a new vehicle is a big decision, but I never felt rushed or pushed. Instead, I was guided with honesty and respect, and every member of the staff I interacted with was friendly and professional. Overall, I would highly recommend Pat Lobb Toyota of McKinney and especially Fred Azad to anyone looking for a trustworthy dealership and a positive car-buying experience. Their attention to detail, excellent customer service, and commitment to making sure the buyer is comfortable truly set them apart. I am very happy with my new Sequoia and grateful for the outstanding service I received. More

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I am an out of state customer and I am very happy that I had Maricar help me with the purchase of the vehicle I wanted. I know it’s a little different working far away than being at the dealership. But she had Maricar help me with the purchase of the vehicle I wanted. I know it’s a little different working far away than being at the dealership. But she sent me pictures paperwork and recommended a wonderful transportation company to ship the vehicle. I couldn’t ask for a better sales person. More

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