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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 15

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
181 Reviews
4.6

181 Reviews

Write a Review

181 Reviews of Maxwell Munsell

April 25, 2025

Dealership Rating
Employee Rating

Came in for an oil change and the technician must have checked the cabin filter and left grease all over my right passenger seat. It was not cleaned up and I was not happy. More

by BKUBINA
Recommend Dealer
No
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Apr 29, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

May 10, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Maxwell is great to work with. Made sure my vehicle and myself were taken care of during my service. More

by ALECH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 24, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Maxwell and service department did fantastic job. Maxwell provided me options to help resolve problem with my vechile. More

by DON THUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 23, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

April 22, 2025

Dealership Rating
Employee Rating

Very nice. Always willing to help. No pressure to get services done.nice and clean More

by CLAUDIA.DORANTES12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Anthony Rivera

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Apr 23, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

April 16, 2025

Dealership Rating
Employee Rating

Happy with the service and dealing with my car problems and work it out and get it done More

by OSAMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chauncey Lovett, Chauncey Lovett, Anthony Rivera

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Apr 16, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

April 15, 2025

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Employee Rating

Great service. Friendly and courteous personnel. Definitely would recommend. And we love our Mazda CX-50 More

by mamphlip
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

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Apr 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

When I arrived I was addressed directly by a service writer. He did assist me with questions I had regarding operation of the cruise control. More

by GREGVOIGTSCHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

April 10, 2025

Dealership Rating
Employee Rating

I had a decent amount of work done, some under warranty, some not and Maxwell was excellent to work with. He is patient and easy going and made the process really smooth and efficient. More

by DCTAFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 10, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

April 09, 2025

Dealership Rating
Employee Rating

Work is done timely. Staff is friendly. I never feel pressured or uncomfortable with service or recommendations. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

April 08, 2025

Dealership Rating
Employee Rating

Great customer care, and attentiveness to customer. Very pleasant and professional and did a great job of explaining the services to be provided, the rationale for need and the cost. More

by dudleywm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Miller

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Apr 08, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

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