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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 16

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Maxwell Munsell

August 18, 2025

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Employee Rating

Great and fast service and very friendly. I will definitely be back for service .I would recommend them. More

by TADPOLE416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Becker, Lindsey Porter

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Aug 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

August 17, 2025

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Employee Rating

The service was quick,efficient, and professional. The dealership also provided video and internet service. More

by trunkspvda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Michael Randazzo

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Aug 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

August 17, 2025

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Employee Rating

My service was good both Maxwell and Ethan were very helpful and pleasant It was a good day More

by buchananpatricia153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Bicha-Dale

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Aug 17, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for choosing Russ Darrow Mazda of Greenfield! Please let us know if we can be of any more assistance. Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

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Employee Rating

Asked them to wash it and didn’t do it and opt out of msg and told them I don’t do email but a phone call would have worked better anyways and no call so I had to call them More

by P-BENNETT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nick Saidai nick.saidai@russdarrow.com

August 15, 2025

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Employee Rating

Max has been an excellent Service Advisor. The dealership is very supportive and will to resolve your problems. A+! More

by 12345MRR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 15, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 14, 2025

Dealership Rating
Employee Rating

They were so nice and fast here! The waiting area was also very nice and I will be coming back again. More

by sarahm08765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon, Michael Randazzo

Print
Aug 14, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

August 12, 2025

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Employee Rating

I have been a customer since 2008. They have helped me to main my Mazda for 17years. More

by CJOPEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Print
Aug 13, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

August 08, 2025

Dealership Rating
Employee Rating

I sure didn’t expect to bring my new car in two times already. I hope I have no more issues. Everyone has been very nice though. My first new car since 1972! Keep taking such good care of me! Thanks More

by DARLEEN.BAAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Print
Aug 08, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

August 07, 2025

Dealership Rating
Employee Rating

The work on my car was ok but it took the next day to start fixing it. When I picked up my car I noticed the right rear hup cap was scratch up. I was not happy about it. The price of the vehicle was more More

by buchananpatricia153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 07, 2025

Russ Darrow Mazda of Greenfield responded

Thank you, Patricia, for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Nick Saidai nick.saidai@russdarrow.com

August 03, 2025

Dealership Rating
Employee Rating

All employees were extremely friendly and upbeat. Maxwell always kept me updated of changes. I always felt comfortable. More

by JOYANDCON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Miller, Sone Phrakousonh

Print
Aug 03, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Nick Saidai nick.saidai@russdarrow.com

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