Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield
Refer Me

Maxwell Munsell

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

Contact Me
4.8
48 Reviews
4.8

48 Reviews

Write a Review

48 Reviews of Maxwell Munsell

May 02, 2025

Dealership Rating
Employee Rating

Very professional, good service. Clean showroom. I like the free oil change and video of my car afterward. More

by STEITZKELYMARIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquavis Maddox

May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Your service department was the only Mazda dealer who could correctly diagnose the problem I was having with my CX-30 back in 2021. I’ve been coming back to you guys ever since! More

by tscheppa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

I have had all of the maintenance on my 2023 Mazda 3 Hatchback done at Mazda of Greenfield. I appreciated them replacing a filter during my latest visit. I may be interested in trading in the 2023 for More

by afswain0308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marquis Robinson

May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for choosing Russ Darrow Mazda of Greenfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

I have always trusted the work that is done on my vehicle at this dealership. I did have an issue at this appointment because of the length of time that it was taking. More

by EMPILAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Greenfield to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Saidai nick.saidai@russdarrow.com

May 02, 2025

Dealership Rating
Employee Rating

Maxwell always provides the best customer service - it is his superpower! Communication with is tops! More

by makelovenotwar
Recommend Dealer
Yes

Other Employees Tagged: Maxwell Munsell

May 01, 2025

Dealership Rating
Employee Rating

I’ve been doing business with Russ Darrow Mazda for the last 11 years and I definitely will Be doing many more. You guys have a great product and the customer service is outstanding! More

by BHOUSE3423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing about your experience with Russ Darrow Mazda of Greenfield. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

May 01, 2025

Dealership Rating
Employee Rating

I feel that maxwell has poor customer service skills and does not know much about mazda vehicles. Regardless about why I was there, I feel that he needs more training with dealing with customers and needs t More

by CARLYEMLB
Service Communication
Recommend Dealer
No

April 25, 2025

Dealership Rating
Employee Rating

Came in for an oil change and the technician must have checked the cabin filter and left grease all over my right passenger seat. It was not cleaned up and I was not happy. More

by BKUBINA
Recommend Dealer
No
Apr 29, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Nick Saidai nick.saidai@russdarrow.com

April 24, 2025

Dealership Rating
Employee Rating

Maxwell is great to work with. Made sure my vehicle and myself were taken care of during my service. More

by ALECH18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

April 23, 2025

Dealership Rating
Employee Rating

Maxwell and service department did fantastic job. Maxwell provided me options to help resolve problem with my vechile. More

by DON THUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

1
...

Dealership Inventory (286 Vehicles)

used 2023 Mazda CX-5 car, priced at $24,305
2023 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $36,985
2025 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $36,889
2025 Mazda CX-5
new
Rhodium White Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $34,436
2025 Mazda CX-5
new
Polymetal Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-90 car, priced at $42,531
2025 Mazda CX-90
new
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $33,410
2025 Mazda CX-5
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive