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Maxwell Munsell
Maxwell Munsell
Service Advisor
Russ Darrow Mazda of Greenfield
3520 S 108th St
Greenfield, WI 53228
176 Reviews
176 Reviews
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176 Reviews of Maxwell Munsell
Verified Customer
February 21, 2026
I couldn't be happier with the Russ Darriw Dealership. They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle whi They were polite ,friendly and professional. They took care of me as a customer and my vehicle. They also provided me with a loaner vehicle which was very helpful. I would highly recommend 👌 More
by Steve Itsines
Other Employees Tagged: Matt Papelbon, Joe Obernberger
February 21, 2026
They were efficient at fixing a repair that they originally did in August. They provided a free loaner and were friendly. originally did in August. They provided a free loaner and were friendly. More
by MARYDONOVAN
Other Employees Tagged: Matt Papelbon, Joe Obernberger
February 20, 2026
Everything was done efficiently with no issues. Thank you for all of your help! Appreciated. Thank you for all of your help! Appreciated. More
by jenny.clinnin
Other Employees Tagged: Matt Papelbon, Joe Obernberger
February 18, 2026
Michael was kind and helpful in the beginning of my issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would b issue. As the process went on I had an extremely hard time communicating back and forth with him. Every time I would call to speak with him I would be transferred to 10 different areas of the dealership until I finally reached service management. Still sat on hold for about 10 min each time I called to talk with him. There has also been an issue with him calling me and leaving a voicemail. The texting number was correct but when he said he left me a voicemail I had received nothing. When communicating this with him I got some attitude from him as if it was my fault. This is not the first time I have been dissatisfied by the service department. More
by LAUREN.WOLF31
Other Employees Tagged: Matt Papelbon, Joe Obernberger
February 14, 2026
Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! Great customer service again and again! More
by JSURFUS440
Other Employees Tagged: AJ Becker, Tracy Baskin, Matt Papelbon, Joe Obernberger
February 14, 2026
The employees are always very kind. I feel like they completed my maintenance on a quick and timely manner. I feel like they completed my maintenance on a quick and timely manner. More
by KEITHKURI
Other Employees Tagged: Matt Papelbon, Joe Obernberger
February 10, 2026
Notified me of additional work in a timely matter. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. Could have actively updated me on whether or not my car was ready. Once it was past the original estimated time. More
by mcat13v
February 06, 2026
I’ve been coming here since I picked my car up from Russ Darrow in December 202 that came in directly from the manufacturer. The customer service was way better than the Russ Darrow location near good Hop Darrow in December 202 that came in directly from the manufacturer. The customer service was way better than the Russ Darrow location near good Hope. I was not pleased. But I like the service at Greenfield. I look forward to chatting with Jenny when I come. She is so friendly and kind. I love her personality. I hope she stays. I’ve seen many great people leave and have seen the difference (not always good). But I’ve been a loyal customer. It would be nice if there were incentives and discounts. I’ve spent thousands of dollars at the greenfield location. My car is in great condition because I take care of it. More
by MEOEACISH
Other Employees Tagged: Jenny in customer service! I love her!
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