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Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 5

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
187 Reviews
4.6

187 Reviews

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187 Reviews of Maxwell Munsell

December 13, 2025

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Employee Rating

Took my 2016 CX5 in for rear break issues. They listened to what I was explaining and addressed the issue. Upon further inspection they also found a broken rear coil spring, The inspection was More

by Innovative1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 13, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Saidai nick.saidai@russdarrow.com

December 10, 2025

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Employee Rating

I am happy withe CX5 that I bought and am even more happy with service after purchase. More

by morinarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Greenfield. We look forward to having you as one of our valued customers for many more years to come! Nick Saidai nick.saidai@russdarrow.com

December 10, 2025

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Employee Rating

I went in for routine maintenance. It was done in a timely and efficient manner.. More

by JCARROLL120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Dec 10, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

December 08, 2025

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Employee Rating

Maxwell was very helpful and kind! Made sure I was taken care of after a bit of confusion with the maintenance plan More

by ANGELFAIRY1512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 08, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

December 04, 2025

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Employee Rating

Red carpet treatment! Went above and beyond expectations. Treated me like family! Everyone was polite and knowledgeable. Made everything go smoothly. I thank and appreciat More

by Alfredo P.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: AJ Becker, Jason Mertens, Nick Saidai, Adam O'Brien, Gustavo Valenzuela, Matt Papelbon

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Dec 04, 2025

Russ Darrow Mazda of Greenfield responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

November 28, 2025

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Employee Rating

I would recommend a dealership for anybody who needs service or purchasing a vehicle. I have had nothing but great service both with purchasing and Service Center. More

by MLK0430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Baskin, Matt Papelbon

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Nov 28, 2025

Russ Darrow Mazda of Greenfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Nick Saidai nick.saidai@russdarrow.com

November 22, 2025

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Employee Rating

Great waiting room and service. Fixed my car issues. Great prices. Easy to get there. More

by BURBAROONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Nov 22, 2025

Russ Darrow Mazda of Greenfield responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Greenfield, we look forward to having you as a valued customer for many years to come! Nick Saidai nick.saidai@russdarrow.com

November 18, 2025

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Employee Rating

Employees are friendly and respectful. Video inspection is sent to your phone as you wait. More

by SEVENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

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Nov 18, 2025

Russ Darrow Mazda of Greenfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

November 16, 2025

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Employee Rating

Attentive staff keeping on top of the repairs being performed and checking for open recalls More

by WSTRESQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Becker, Nick Saidai, Adam O'Brien, Matt Papelbon , Shawn Miller

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Nov 16, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Greenfield. Nick Saidai nick.saidai@russdarrow.com

November 14, 2025

Dealership Rating
Employee Rating

Always like it when Max is there. He has taken care of me for many years. Appreciate his kindness. Friendly workers through out. Keep up the good work. More

by KLUDWIG14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Report | Print
Nov 14, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

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