Maxwell Munsell | Page 6
Service Advisor
Russ Darrow Mazda of Greenfield
3520 S 108th St
Greenfield, WI 53228
187 Reviews
Write a Review187 Reviews of Maxwell Munsell
November 11, 2025
Thank you for the awesome service! Definitely a 10. Thank you for taking care of my vehicle. Definitely a 10. Thank you for taking care of my vehicle. More
Other Employees Tagged: Matt Papelbon
November 09, 2025
Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. Wasn’t very specific on some of the questions I was asking and continued to make things confusing. Also a sales rep that I had asked to get a copy of my warranty for me instead tried to sell me a larger package of a warranty and after denying it her attitude quickly changed and shooed me out of her office as it seemed I wasted her time. She also recommend me to go to a place down the street for cheaper service regarding my brake issues. The experience overall was fine but would have appreciated a little bit more customer service from the car service department. More
Other Employees Tagged: AJ Becker, Nick Saidai, Adam O'Brien, Gustavo Valenzuela, Shane Bode, Matt Papelbon , Shawn Miller, Michael
November 07, 2025
There could be more focus on making sure a used car is purchased that it is clean from front to back and inside. Also that the engine is clean . Otherwise, I like mazda cars and have had good luck purchased that it is clean from front to back and inside. Also that the engine is clean . Otherwise, I like mazda cars and have had good luck with these far. I will continue purchasing mazdas at Russ Darrow. More
Other Employees Tagged: Donavin Alsfelt
November 05, 2025
Took longer than expected for my recall but everyone is nice and informative. Happy overall nice and informative. Happy overall More
Other Employees Tagged: Matt Papelbon
October 31, 2025
Very Cordial and profesional. Good service. Nice lounge with snacks. Service Reps treat you right Good service. Nice lounge with snacks. Service Reps treat you right More
Other Employees Tagged: Matt Papelbon
October 29, 2025
Friendly and professional service. Responsive and helpful, very good experience. Would bring my car back for service again. Responsive and helpful, very good experience. Would bring my car back for service again. More
Other Employees Tagged: Matt Papelbon
October 24, 2025
I had a 10 out of 10 experience taking my car in for an oil change. The service manager was very professional and kind, even though I was late to my service appointment, and made the entire process simple oil change. The service manager was very professional and kind, even though I was late to my service appointment, and made the entire process simple and pleasant for me. I even left my wallet there accidentally, and the team made sure it got back to me safely. Thank you for the excellent service! More
Other Employees Tagged: Lindsey Porter, Matt Papelbon

