Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 6

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
257 Reviews
4.6

257 Reviews

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257 Reviews of Maxwell Munsell

May 25, 2026

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Employee Rating

It has a nice atmosphere. I was getting a bad vibe from one gentlemen’ the past couple times I’ve been there but he seems to be okay now. I like how they show a video with the More

by CANDYX522
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 25, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your five-star review following service on your Mazda CX-5. It’s great to hear the atmosphere felt welcoming and that your recent interaction with that team member was more positive. We’ll share your suggestion about longer service videos with our crew to enhance future visits. Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

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Took care of all my concerns and more! Loved watching the video you provided! Thank you More

by ritaprivette2
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 24, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad we could address all your Mazda CX-30 concerns and that the video was helpful. Thank you for your kind review! Nick Saidai nick.saidai@russdarrow.com

May 24, 2026

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Employee Rating

Sal was done on time fast and was exactly what I expected it to be and I was extremely satisfied with the service from Maxwell More

by bjdiener
Service Price Transparency
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Recommend Dealer
Yes
May 24, 2026

Russ Darrow Mazda of Greenfield responded

We appreciate your 5-star review. It’s great to hear the service on your Mazda CX-5 was prompt and met your expectations. Maxwell is happy to have provided exactly what you needed and looks forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 23, 2026

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Annoyed. I had to go to Madison a couple of days after my oil change and my car started making a clanking sound. I pop the hood and the windshield washer flui More

by Annoyed
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Recommend Dealer
No

Other Employees Tagged: Joe Obernberger

May 27, 2026

Russ Darrow Mazda of Greenfield responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is anything we can do to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Nick Saidai nick.saidai@russdarrow.com

May 15, 2026

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Employee Rating

Fast service and friendly. Always Appreciate the inspection videos too They seem to really care More

by jfunkpackerfan
Service Price Transparency
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Recommend Dealer
Yes
May 15, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad to know our team’s quick service and inspection videos met your expectations on your Mazda CX-5. It’s great hearing you felt our team genuinely cares about your vehicle’s health. We look forward to assisting you again. Nick Saidai nick.saidai@russdarrow.com

May 14, 2026

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Employee Rating

Worked with me to solve my issues even though it was driver error. Did work efficiently and informed me as to what they were doing. More

by SCHROE126
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

May 14, 2026

Russ Darrow Mazda of Greenfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

May 13, 2026

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Employee Rating

Very happy with the service and the waiting area. Could provide a little more variety for beverages in the waiting area. More

by BMBROWN0
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2026

Russ Darrow Mazda of Greenfield responded

We’re glad you were happy with your Mazda CX-5 service and the comfort of our waiting area. Your idea for more beverage options is appreciated and will be shared with the team. Thanks for choosing us for your service. Maxwell Nick Saidai nick.saidai@russdarrow.com

May 12, 2026

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In our 11 years of service from Russ Darrow, I have never been disappointed with the service that we received. They are respectful and have always been straightforward. I never felt I was being taken advant More

by CASA1928
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger

May 12, 2026

Russ Darrow Mazda of Greenfield responded

Your loyalty over the past 11 years means a lot to our team. We’re glad our respectful, straightforward approach made you feel at ease during your Mazda CX-5 service. Thank you for recommending us for vehicle care and purchases. Nick Saidai nick.saidai@russdarrow.com

May 11, 2026

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Joe is fantastic to work with. He’s always so kind and understanding towards my changes and repairs. Most knowledgeable person in this industry. More

by JEDI2403
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joe Obernberger , Matt Papelbon

May 11, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to hear Joe’s kindness, flexibility on repair changes, and industry expertise made your Mazda CX-50 service seamless. He enjoys tailoring each service to match your requests. Thank you for the five-star rating. Nick Saidai nick.saidai@russdarrow.com

May 11, 2026

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Employee Rating

Very satisfied with your sales and service departments. We love our Mazda and are very comfortable working with your staff. More

by ENFORCER6472
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adam O'Brien

May 11, 2026

Russ Darrow Mazda of Greenfield responded

It’s fantastic to know our sales and service teams made you feel comfortable and that you love your Mazda. Thank you for trusting us and we look forward to serving you again. Nick Saidai nick.saidai@russdarrow.com

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