Maxwell Munsell
Maxwell Munsell at Russ Darrow Mazda of Greenfield

Maxwell Munsell | Page 6

Service Advisor

Russ Darrow Mazda of Greenfield

3520 S 108th St
Greenfield, WI 53228

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4.6
187 Reviews
4.6

187 Reviews

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187 Reviews of Maxwell Munsell

November 11, 2025

Dealership Rating
Employee Rating

Thank you for the awesome service! Definitely a 10. Thank you for taking care of my vehicle. More

by rhonda.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Nov 11, 2025

Russ Darrow Mazda of Greenfield responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nick Saidai nick.saidai@russdarrow.com

November 09, 2025

Dealership Rating
Employee Rating

Was there for well over two hours to simply have a diagnosis done for my brake sensor light that kept going off. Didn’t really care for the service mangers attitude as he seemed annoyed and unhelpful. More

by LAUREN.WOLF31
Recommend Dealer
No
Nov 12, 2025

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

Nov 12, 2025

Russ Darrow Mazda of Greenfield responded

Lauren, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Nick Saidai nick.saidai@russdarrow.com

November 08, 2025

Dealership Rating
Employee Rating

Bought my Mazda Cx-30 here and continue to take it to get serviced as they always do a good job with the car More

by doobsnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2025

Russ Darrow Mazda of Greenfield responded

It's great to hear that Maxwell was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Greenfield! Nick Saidai nick.saidai@russdarrow.com

November 07, 2025

Dealership Rating
Employee Rating

There could be more focus on making sure a used car is purchased that it is clean from front to back and inside. Also that the engine is clean . Otherwise, I like mazda cars and have had good luck More

by PAYNEJX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Donavin Alsfelt

Nov 07, 2025

Russ Darrow Mazda of Greenfield responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Nick Saidai nick.saidai@russdarrow.com

November 05, 2025

Dealership Rating
Employee Rating

Took longer than expected for my recall but everyone is nice and informative. Happy overall More

by LOLOB2000
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Nov 05, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Nick Saidai nick.saidai@russdarrow.com

October 31, 2025

Dealership Rating
Employee Rating

Very Cordial and profesional. Good service. Nice lounge with snacks. Service Reps treat you right More

by JOHNJP14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Oct 31, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 29, 2025

Dealership Rating
Employee Rating

Friendly and professional service. Responsive and helpful, very good experience. Would bring my car back for service again. More

by Red Maven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Papelbon

Oct 29, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 24, 2025

Dealership Rating
Employee Rating

I had a 10 out of 10 experience taking my car in for an oil change. The service manager was very professional and kind, even though I was late to my service appointment, and made the entire process simple More

by EBONACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lindsey Porter, Matt Papelbon

Oct 24, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 21, 2025

Dealership Rating
Employee Rating

I enjoy coming to this dealership. Maxwell makes the trip worth coming every time. This dealership takes care of me. More

by PHIL2-16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Nick Saidai nick.saidai@russdarrow.com

October 12, 2025

Dealership Rating
Employee Rating

he was good kept me informed about my car and was a real nice person More

by pfunk4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 12, 2025

Russ Darrow Mazda of Greenfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Saidai nick.saidai@russdarrow.com

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