Maya Fakih | Page 11

They need to give me a shuttle to go home if I visit for recall. Because I wasted time and money for kia problems. recall. Because I wasted time and money for kia problems. More

by Elephant Verified Customer Verified Customer

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I brought my car in steel, same issue on the day off service. Nobody call me back to explain to me what’s going on I left so many messages. No one returned my call. Finally next morning I called and som service. Nobody call me back to explain to me what’s going on I left so many messages. No one returned my call. Finally next morning I called and someone told me that the car was diagnosed the day before and nobody has called you. They said they couldn’t find anything, but this is happening again . Meanwhile, I am back to first my engine light is on, and I’m worried that something major happens to my car. More

by BAY6INC Verified Customer Verified Customer

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The service was very bad. The car was not inspected properly. They even lied and said they didn't test drive it. I think avoiding responsibility is very bad. I don't think I The car was not inspected properly. They even lied and said they didn't test drive it. I think avoiding responsibility is very bad. I don't think I'll ever buy a Kia car again More

by JCHOI1028.JC Verified Customer Verified Customer

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Very reliable kind friendly don't forget professionals at what they do I recommend them to everyone professionals at what they do I recommend them to everyone More

by ANN20SONIA Verified Customer Verified Customer

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Getting my oil changed at Kia of Downtown was a breeze; They did it quickly, efficiently, and with a smile. Excellent service. Would highly recommend. They did it quickly, efficiently, and with a smile. Excellent service. Would highly recommend. More

by edwin13 Verified Customer Verified Customer

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Excellent services and completed in a timely manner. Every one is very professional and friendly. Every one is very professional and friendly. More

by russell.casado Verified Customer Verified Customer

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Everytime I come to Kia dtla I always receive excellent & fast service. The staff is very helpful and friendly fast service. The staff is very helpful and friendly More

by ALLIPERALTA105 Verified Customer Verified Customer

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Rapid attentive and provide a solid loaner hassle free. A world class service center that works! A world class service center that works! More

by SPIKE90403 Verified Customer Verified Customer

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Excellent service. Everything was very organized and efficient. My car was serviced in a timely manner. Everything was very organized and efficient. My car was serviced in a timely manner. More

by Kamactress222 Verified Customer Verified Customer

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Had my car for 8 weeks to do 7 hours of work. My rental cost more than the repair. They still haven't had an explanation for what happened. I kept contacting them for 3 weeks and getting vague an My rental cost more than the repair. They still haven't had an explanation for what happened. I kept contacting them for 3 weeks and getting vague answers. Mostly sales persons calling me back. Finally called the California Automotive Repair Bureau in and it still didn't get things moving. Not a peep heard from management until I was sitting in their lobby for 3 hours on the phone with an attorney. That got things moving. I learned you can file for breach of contract and any work done you didn't authorize you don't have to pay for. Which paying for it wasn't the problem, but because I was never quoted and they never told they planned on keeping my vehicle for 8 weeks (and still didn't finish the inspection). I didn't expect it to be closer to $8K with the rental costs included. I never would have agreed to that. 2nd Kia dealership that has been nothing but problems. I love my car, but I will never buy a Kia again because of this. More

by RainyThatsMe Verified Customer Verified Customer

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