Maya Fakih | Page 9

The staff is very friendly. Once my car is in the dealership they work on it very quickly. However, communication from Kia is very poor. I brought my car in for a safety recall. Once my car is in the dealership they work on it very quickly. However, communication from Kia is very poor. I brought my car in for a safety recall. They returned my car to me and only later did I discover they had not completed the safety recall because they needed a part. No one at the dealership informed me of this. Had I not checked I would have made the assumption the safety recall was complete. I called to Kia three different times to complete the safety recall and was told several times I would receive a return call. I never did. On my 3rd call I was told the piece had already arrived and I could make another appointment. The nearest appointment was a week from that date. The communication is poor and non efficient. More

by Missjenniferfletcher Verified Customer Verified Customer

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This service center is located right next to downtown LA. Good luck finding parking because there is no specific lot for customers waiting or if someone is picking you up. People are double parked and hard t Good luck finding parking because there is no specific lot for customers waiting or if someone is picking you up. People are double parked and hard to get in or out of the street to get service. I went in for a quick repair and I was expecting to wait about an hour but it took two and a half. It was my day off so had no rush but you have to expect to wait if it’s a high volume of cars lined up in the street. I dislike going to this dealership to get my service done, but it’s the closest thing to my house and I usually go for a walk around USC when I’m there. More

by DOUGFIG1990 Verified Customer Verified Customer

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Was great experience everyone helped me good I will recommend everyone to visit kia downtown Los Angeles recommend everyone to visit kia downtown Los Angeles More

by ayoubsamer20176 Verified Customer Verified Customer

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Excellent,customer service, I would recommend this kia Downtown la ,,,good service and lot of help Downtown la ,,,good service and lot of help More

by AGUSTINAIBARRA764 Verified Customer Verified Customer

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Service and financing was very easy. Salesman was pleasant and explained any question very well. Salesman was pleasant and explained any question very well. More

by SANDRACOVINGTON Verified Customer Verified Customer

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Julie greet with a smile. She took care of all our needs. Also she got as in and out. She took care of all our needs. Also she got as in and out. More

by GAMBOAMANUEL801 Verified Customer Verified Customer

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Very helpful, very informative, supportive and make sure that everything was taken care of with what I needed that everything was taken care of with what I needed More

by SEAN_LINAL Verified Customer Verified Customer

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The service tech was so I was it confused me that the service tech was not sure unsure service tech was not sure unsure More

by SHORTYOG54 Verified Customer Verified Customer

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It’s okay dealership to get your services done at. I will visit again thanks I will visit again thanks More

by INGWOODJ Verified Customer Verified Customer

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Excellent service. Rick and Maya were very professional and friendly. They were able to get the vehicle I wanted and at the terms I requested. Great team. Rick and Maya were very professional and friendly. They were able to get the vehicle I wanted and at the terms I requested. Great team. More

by bautista_ismael Verified Customer Verified Customer

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