McLean Bergeron
McLean Bergeron at Bergeron Chrysler Dodge Jeep Ram
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McLean Bergeron

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Bergeron Chrysler Dodge Jeep Ram

3525 Veterans Memorial Blvd
Metairie, LA 70002

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19 Reviews

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19 Reviews

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19 Reviews of McLean Bergeron

November 04, 2023

Dealership Rating
Employee Rating

Fantastic sales and service. Very convenient tracking. Easy to contact. Handled issues right away and kept me informed More

by blad333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Christina, Zak Markland, Alexis Diaz , Bill Thomas

July 02, 2023

Dealership Rating
Employee Rating

A easy, professional, and still personal experience. Such a pleasure doing business with a family I have known for years. Thank you, Blythe and McLean!!!! More

by janet0502
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Neal Poche , Blythe Martin

September 27, 2022

Dealership Rating
Employee Rating

Very Happy with dealership. Understood my concerns. Very friendly. Had what we were looking for More

by bblackwell15
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Laux, Joe Agate , Lionel Brown, Oscar Rico

August 12, 2022

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Employee Rating

Best experience of purchasing a new car ever. Great support and pricing. Stephen was the best sales person to work with. More

by jeff@outlandtech.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Whitmire, Joe Agate

January 11, 2022

Dealership Rating
Employee Rating

Fast and easy service very pleasant car salesman enjoy the time in the dealership thanks for everything More

by chuntarocamry
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Horn, Billy Christina , Chris Ostendorf, Rola Sleibi

November 26, 2021

Dealership Rating
Employee Rating

Great service!! Customer for life. The knowledgeable staff the finance department everybody was so easy and eager to please and also give good business advice and helpful insight on upcoming incentives More

by tfalls9771
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Kraus

July 09, 2021

Dealership Rating
Employee Rating

Service members Always professional and friendly and do everything they can to help.My vehicle has only been brought to them for the last nine years since it’s purchase. More

by pbnj7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Billy Christina, Jim Russo, Chris Laux, Luis Ramos, Danielle Watkins , Brandon Schneider, David and mike - service

January 20, 2021

Dealership Rating
Employee Rating

Extreme lack of communication. My 2018 Jeep Overland has been in the repair shop for almost a total of 3 months in combined repairs. It takes months for USED parts to come in. First time returned there was More

by kris.ackels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Craig

Jan 28, 2021

Bergeron Chrysler Dodge Jeep Ram responded

We are very concerned to read this review, yet due to privacy concerns we cannot address customer relations issues publicly. We never intend to cause any customer disappointment or inconvenience, and always attempt to resolve matters privately if given the opportunity. If you'd like to provide your preferred contact method in a private email to bergeronauto@gmail.com we can connect you with a senior manager. Sincerely, Bergeron Customer Service Team

Jan 28, 2021

kris.ackels responded

We have spoken with the GM and sent counless texts to Craig that were never returned. It takes months to get parts because you use old parts on a new vehicle. I should have known after my wife had to put on her own plate after buying a 62k Jeep Grand Cherokee Overland High Altitude Hemi. Cars are always returned dirty and it takes weeks to get an appointment. My car literally sat in your lot for 2.5 months only to receive a used Uconnect that wasn't even updated until months later after my wife noticed the safety front and rear collision alerts did not work. After 5k miles, the Uconnect went out and suspension. Then the leather dash bubbled up and was replaced with a used, damaged one. Now waiting for a new one from Chrysler. We have spoken "privately" and you have access to see my dozens of unanswered texts. This is my 3rd Upper level Grand Cherokee lease which always comes back in pristine condition with low miles. This lease is up in 3 months with 13k miles and again...pristine. Thats 2 sales you could've had. Have never once heard from Mario otther than the time we called him 6 months ago w/5k miles wanting to trade for a new one and he told us, "you are 10k upside down?" Wow.

Jan 28, 2021

Bergeron Chrysler Dodge Jeep Ram responded

Hello Kris, I've sent this information to my upper management. I found you in our system and I've sent them your information. They will be in contact with you and will work to resolve this with you. I'm very sorry this has happened and hopefully it is resolved swiftly. Thank you for letting us know about it!

January 08, 2021

Dealership Rating
Employee Rating

Thank you for an amazing experience. Your staff was committed to a positive and personalized experience. Bergeron is committed to good business, and will continue to serve its community well. More

by Kristy Brumfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Billy Christina , Oscar Rico

Jan 12, 2021

Bergeron Chrysler Dodge Jeep Ram responded

Thank you so much for the review Kristy! It's a pleasure doing business with you!

January 08, 2021

Dealership Rating
Employee Rating

Always courteous and efficient. Danielle is always courteous and on top of everything, keeps me informed of progress. Will continue to have my Jeep serviced st this facility. More

by jeancouret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Danielle Watkins , Amanda Howard, Randall Perrin, Rola Sleibi

Jan 12, 2021

Bergeron Chrysler Dodge Jeep Ram responded

We are so glad you were able to experience Bergeron's excellent customer service! We are happy to serve you and appreciate your business.

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