Mehdi Jamil

Tonkin Gladstone Hyundai responded

We're so glad to know that you had a positive car-buying experience at Tonkin Gladstone Hyundai! Our team is always here to help make the process as easy and enjoyable as possible. Safe travels in your new vehicle!

Tonkin Gladstone Hyundai responded

Congratulations on your new Santa Cruz, Trina! Mehdi and the Tonkin Gladstone Hyundai Team wish you happy miles ahead!

Tonkin Gladstone Hyundai responded

We're so glad to know that your experience at Tonkin Gladstone Hyundai was a positive one! It's wonderful to learn we could exceed your expectations and make you feel comfortable. We look forward to assisting with any future car purchases. Safe travels until then!

Tonkin Gladstone Hyundai responded

Thank you for leaving Tonkin Gladstone Hyundai a five-star review! We are so glad to hear you are happy with our services.

Tonkin Gladstone Hyundai responded

It is great to see that John and the team have taken excellent care of you. Thank you for being a valued client of Tonkin Gladstone Hyundai.

Tonkin Gladstone Hyundai responded

Mr. McDaniel, My name is Hero Yoon, the General Sales Manager. I’d like to begin by expressing my gratitude for choosing us for your recent vehicle purchase. We appreciate your loyalty as a returning customer and deeply value your feedback, as it is instrumental in helping us provide the best possible service and pricing to our customers. I understand your concerns about the pricing of your recent vehicle purchase and the expectation of more competitive pricing. We take your feedback seriously, and we are committed to ensuring that you have a more satisfying experience with your future purchases. We are continually working to refine our pricing strategies to offer the most competitive prices in the market. To ensure that we can meet your expectations and offer more competitive pricing, we have recently implemented advanced AI-based pricing strategies. These cutting-edge algorithms allow us to analyze market conditions, competitor pricing, and real-time supply and demand data. This approach helps us adjust our pricing in real-time, ensuring that we are as competitive as possible within our market. Regarding your concern about the overpayment of nearly $2,500 on your recent purchase, I would like to assure you that our AI pricing system is designed to prevent such instances. It accounts for various factors, including vehicle make and model, condition, mileage, regional market conditions, and more, to provide you with a fair and competitive price. We understand that it's crucial for you to receive the best value for your purchases. We sincerely apologize for any inconvenience you experienced due to the rush to secure your recent vehicle as it’s disappointing to learn it fell below your previous purchases. If there's anything specific you would like to discuss or if you have further feedback to share, please don't hesitate to reach out to me directly. Your comments are essential to us, and we are dedicated to addressing your concerns and ensuring your future experiences are exceptional. Thank you again for choosing us, and we look forward to serving you in your future vehicle purchases. Best regards, Hero Yoon General Sales Manager (GSM)

Tonkin Gladstone Hyundai responded

Thank you for this 5-star review of Tonkin Gladstone Hyundai! We hope you have a stellar day!

Tonkin Gladstone Hyundai responded

Thanks for the glowing review! We're proud to have been your trusted dealership at Tonkin Gladstone Hyundai for 9 years and counting. Here's to many more years of great service together!

Tonkin Gladstone Hyundai responded

We're glad to know you were impressed with our service and same-day appointment availability at Tonkin Gladstone Hyundai. Thanks for sharing your experience!

Tonkin Gladstone Hyundai responded

We're glad to know our team at Tonkin Gladstone Hyundai went the extra mile for you - especially John Luke! We appreciate your feedback.