Mel Wangler | Page 22

Very welcoming and friendly. Even if things come up that can't be predicted they let me know about them so there are no surprises. Even if things come up that can't be predicted they let me know about them so there are no surprises. More

by DC105 Verified Customer Verified Customer

Helpful 0

Report | Print

I really liked my initial experience with Ryan at Skyline Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was Ford Service Center. However, my experience on 7-16-22 was bad enough that I will never step foot in there again! To say Jim, the service manager was clearly in the wrong job is an understatement. After a day of conversing with him about a problem I was having, BECAUSE OF THEM none-the-less, he was absolutely 100% Gaslighting me. The definition of gaslighting is; A form of psychological manipulation in which the abuser attempts to sow self-doubt & confusion in their victim's mind. Gaslighters are seeking to gain power & control over the other person by distorting reality and forcing them to question their own judgement and intuition. And that is exactly what he did to me. He was defensive, disrespectful, and deflected any blame on their part even though it was all their fault. More

by kellymorrison2062 Verified Customer Verified Customer

Helpful 0

Report | Print

The service tech was super nice to deal with, as a woman, she spoke to me woman to woman, and didn't talk down to me like some of the male techs. She was very personable and knew what she was talking about, she spoke to me woman to woman, and didn't talk down to me like some of the male techs. She was very personable and knew what she was talking about, and explained everything in simple layman terms when the work was done. Thank you for having her on your team. I always appreciate the work done here at the dealership, as so far, I can trust the work and service that gets done on my vehicle. Warmest... More

by wrensteele Verified Customer Verified Customer

Helpful 0

Report | Print

This was a great experience. Everyone was helpful and professional. The service department did my oil change the same day I called. Everyone was helpful and professional. The service department did my oil change the same day I called. More

by CHRIS Wagner Verified Customer Verified Customer

Helpful 0

Report | Print

I really was happy with the performance of the Services and making sure all my concerns were addressed and explained to me. Thank you all and making sure all my concerns were addressed and explained to me. Thank you all More

by tripplejays59 Verified Customer Verified Customer

Helpful 0

Report | Print

The service people are always courteous. When we bring a vehicle in for service or because there is a problem they listen to our concern and do their best to resolve the issue. We buy all When we bring a vehicle in for service or because there is a problem they listen to our concern and do their best to resolve the issue. We buy all our vehicles from Skyline. More

by RMMAUTINO Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership is clean with nice friendly service. Was able to get my vehicle in right away and was done in a timely fashion. Was able to get my vehicle in right away and was done in a timely fashion. More

by kenwatson67 Verified Customer Verified Customer

Helpful 0

Report | Print

Techs were willing to check for a tire leak after the oil change but ultimately did not find it and said to come back if it continues. I did take it to Les Schwabs right after and the leak was located and re change but ultimately did not find it and said to come back if it continues. I did take it to Les Schwabs right after and the leak was located and repaired More

by CHAN23438 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service, and friendly people! Staff is happy to help and the technicians are very good at their job! Staff is happy to help and the technicians are very good at their job! More

by jdmarr Verified Customer Verified Customer

Helpful 0

Report | Print

Mel greeted me right away! Got recall done as well!very good to work with Got recall done as well!very good to work with More

by tarahowie Verified Customer Verified Customer

Helpful 0

Report | Print