Melanie Brennan | Page 21

The staff at Hyundai of Sarasota are very knowledgeable, pleasant and professional. I enjoy going there. pleasant and professional. I enjoy going there. More

by Nicolas2755 Verified Customer Verified Customer

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Excellent customer service for me and my mother, she’s 89! Sensitive and thoughtful to our incomes and what we could afford to the effect that we got exactly what we needed. 89! Sensitive and thoughtful to our incomes and what we could afford to the effect that we got exactly what we needed. More

by MTRACEYCHESLER Verified Customer Verified Customer

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Do NOT go to Gettel Hyundai ! !Recently my 2014 Hyundai Sonata had an oil leak which was found to be due to the oil sensor switch. Brought it to Gettel to check if it was under war !Recently my 2014 Hyundai Sonata had an oil leak which was found to be due to the oil sensor switch. Brought it to Gettel to check if it was under warranty or recall. I asked Melanie to check, and she said it was under the mileage but not under the year. She presented me with an estimate of $333.50 and had Clarence ,the mechanic, explain what he had found when checking for the oil leak, and both insisted I have it fixed right away ,"before the oil got into other parts of the engine, like the guy yesterday who had to pay $1700!". I told her that that amount was too high and asked if that was the best they could do....She insisted I should get it done, so I brought it in the next morning, and Clarence completed the job in the 30 mins it took me to get to work in Venice!! So after talking to several mechanics, and telling them my ordeal and the price Gettel was charging," To Replace an Oil Pressure Switch" and spray clean the engine, I realized they were taking advantage of a woman in despair! I asked to speak to the Manager,Charlie, and was told by Gwen that he had left for the day and that she needed payment to release the car .I wrote a check which she attached to my statement copy, and said she would put it on his desk and have him call me. Charlie called and left a voicemail. I returned his call and said I wanted to speak to him in person. I took off work early to meet him as he "leaves at 4", obviously not concerned to accommodate me. I met with Charlie, and he told me the check was already sent to accounting, and he reviewed my service on the computer, ( despite having the copy in front of him), and then said, "they charged you an hour and a half, and did not charge for the diagnostics." He refused to adjust my charges despite my reminder that I have bought several cars and have been a loyal customer for 18 years. As a result of this insult , I will no longer support or promote Gettel Hyundai Dealership. They take advantage of women and overcharge for their services. Beware and Run!! More

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Did not reset service interval So what else on the check list was not done? When I pointed it out they put a sticker on the windshield No quality control or SOP followed list was not done? When I pointed it out they put a sticker on the windshield No quality control or SOP followed More

by Andrew.hereth Verified Customer Verified Customer

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The service was good but I have been there twice because of a warning light and they have not fixed it of a warning light and they have not fixed it More

by jcscoots Verified Customer Verified Customer

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Good dealership and professional services 👏 Thank you guys !m so happy to work with them guys !m so happy to work with them More

by SEYITYESILYURT58 Verified Customer Verified Customer

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Professional and courteous service rep and the work was professionally done right to my car professionally done right to my car More

by ERICFLONG Verified Customer Verified Customer

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It's the best. Our Last 3 cars are Hyndai. Great team. None is pushy. Our Last 3 cars are Hyndai. Great team. None is pushy. More

by mikilou1 Verified Customer Verified Customer

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Auto Butler- excellent service. Car was shiny and clean inside and out. Jordan’ was very attentive 👍 Car was shiny and clean inside and out. Jordan’ was very attentive 👍 More

by pbarber15 Verified Customer Verified Customer

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Warm and friendly greeting providing high level of service. Customer service was number one priority service. Customer service was number one priority More

by Veloster N Verified Customer Verified Customer

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