Melissa Bozeman

I was in a bind and needed a vehicle asap. I remembered that my sister in law that lives in Hendersonville had bought a vehicle from Missy Bozeman, so I gave her a call. I told her my situation and told h that my sister in law that lives in Hendersonville had bought a vehicle from Missy Bozeman, so I gave her a call. I told her my situation and told her what I needed and wanted. She called me back in about an hour and said, when can you be up here I have the perfect vehicle. I told her well, being as I'm in Atlanta, it will take me 3.5 hours, but I will be there before you close. Got to the dealership, she pointed to the car she picked out for me and I absolutely fell in love with it! I LOVE my 2013 Malibu. Everything went great! I highly recommend Melissa Bozeman and Tom Bannen Chevrolet! By far the best experience I have ever had buying a car! More

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I was familiar with Tom Bannen because my parents had purchased several vehicles. When it came time for me, I looked Tom Bannen up (among others). Due to our living in Smyrna, we first approached a purchased several vehicles. When it came time for me, I looked Tom Bannen up (among others). Due to our living in Smyrna, we first approached a local dealership and received a disappointing, very high pressure 'bait and switch' tactic. Arriving home after that ordeal, I had received a pleasant email from Mike Gunn who 'laid all his cards on the table' with a quote and invitation to take a look. We took him up on it the next day. We were immediately impressed with the building, the inventory, the friendliness, and the professionalism. An interesting point, is that the building itself spoke of 'nothing to hide' with all the offices made of glass. There wasn't low pressure. There was NO PRESSURE. We worked with Melissa Bozeman, and Mike Gunn stopped multiple times to see if he could be of assistance. Melissa showed us the lot and we took a vehicle out for a test drive. We were satisfied with our choice and began the paperwork to purchase. While the paperwork was being processed, and my husband was about to put the final signature down, I spied a different vehicle on the lot and asked my husband to come see. The ink was not even dry when my husband asked Melissa if we could test drive the blue Equinox!!! With a simple look of amazement and a couple of blinks, Melissa said: "okay, let me get the keys." After the drive and my squeals of excitement, Melissa tore up the old paperwork (among many other processes she had to undo), and rewrote a contract for our new car!! My husband and I are not difficult people to satisfy, but a purchase of this magnitude (for us) had to be correct. Mike Gunn and Melissa Bozeman never once made us feel bad for the last second 'switch-a-roo' we pulled, and we are so very, very, very happy with our little girl who now sits safely in our garage. Thank you Tom Bannen for being the best!!! As an aside, that high pressure salesman from our first attempt has called MULTIPLE times in an effort to get our business back. To point out another difference, I believe that Tom Bannen would never resort to what I consider harassing phone calls with promises of 'rock bottom deals' and all the free chocolates I want. Ugh. Suffice to say, without the stereotypical 'used car salesman' experience, we would not have had the 'rock bottom deal' baseline with which to compare our outstanding experience with Tom Bannen, specifically Melissa ('Missy') and Mike. Thank you again for being the very best in your field, and without having to say so, I will: "We will refer everyone we know to Tom Bannen due to our wonderful experience, and, of course, due business with you again." Mark Hohnhorst and Stephanie Classen More

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I had looked on the internet and knew which vehicle that I was interested in. When I pulled up Melissa came running out the door (Red Bull in hand) to help me. She discovered that the vehicle that I was int I was interested in. When I pulled up Melissa came running out the door (Red Bull in hand) to help me. She discovered that the vehicle that I was interested in had just been sold. She knew what color I wanted and immeditely went to work finding a vehicle. Whithin about an hour she/they had found one and we working on the numbers. Overall one of the best auto buying experiences that I have had. Good job Melissa....Cheers! Mark de Graauw Sullivan Electric Inc. More

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First of all, I would like to say that this was the 1st vehicle that my wife and I have ever purchased, together. We had a 2004 Saturn Ion that needed replaced and we starting looking at vehicles. To our s vehicle that my wife and I have ever purchased, together. We had a 2004 Saturn Ion that needed replaced and we starting looking at vehicles. To our surprse we had the privilege and honor to be blessed with such a caring, compassionate, professionally assertive, and all-around great person, Melissa Bozeman. She kept in close contact from day 1 and would communicate on a routine basis with my wife. We had our decision narrowed down to 2 vehicles, which were neck and neck per Consumer Reports/KBB reviews and consumer ratings - a 2013 KIA Sorento AND 2012 GMC Terrain. Based on this review, you can clearly see that we decided on the 2012 GMC Terrain. I would say that we are ecstatic with our purchase and thanks to Mike (and his shopping abilities) we got the best rate possible, at an amount that we agreed to pay, with an extended bumper-to-bumper warranty. Bottom line is we made it tough on the team (and probably made Melissa frustrated to no end), but she stuck alongside us and nurtured us in to making the 2nd biggest decision my wife and I have ever made as a married couple. We look forward to being a part of the Tom Bannen family and anticipate it being reciprocated on their end as well. We are confident with the choice we made, and trust me, it was a labor -intesive, exhausting (long nights away from home)-as we were looking at other dealerships and making comparisons, but Melissa stayed after us and pursued us a customer and that is the way it should be folks. I would higly recommend purchasing your next vehicle from Tom Bannen (specifically from Melissa Bozeman), b/c you will be joining a family, purchasing a product/service (and not just a "something", if you will), Plus reaping the benefits of your new vehicle. I want to personally thank Melissa, Craig, and Mike Cancel for making this process (once we decided to purchase and proceed with the closure of the deal) for making our "American Dream" come true. We have been so blessed and fortunate and hopefully we will have an opportunity to pay it forward someday. More

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Melissa was great. She really worked hard to meet our needs. Everyone in the dealership we came across was very friendly. We will return to Tom Bannen as well as refer any family or friends in the market needs. Everyone in the dealership we came across was very friendly. We will return to Tom Bannen as well as refer any family or friends in the market for a vehicle. More

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My salesperson, Melissa Bozeman, was kind and worked very diligently to get my car loan approved. She was not only courteous to me, but also to my 10 month old baby. I could not make it to the dealership un diligently to get my car loan approved. She was not only courteous to me, but also to my 10 month old baby. I could not make it to the dealership until 6pm because I had to pick up my child from daycare and take her to an appointment. Melissa was very patient and waited for me, though I believe that she normally leaves work at 6pm. I would highly recommend Melissa to anyone looking for a new car. More

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I felt at home I went to go look for my first car and found what I wanted very easy. Milissa was great she made sure to tell me everything that I kneaded to know. She made it very comfortable for me whic found what I wanted very easy. Milissa was great she made sure to tell me everything that I kneaded to know. She made it very comfortable for me which helped me to be very confident in the car that I had chosen. She also did her job very professional she made sure to even tell me every aspect of the car which helped to make it easyer to make that last step to purchase the car. This is the reason that from here on I will be going threw Melissa to get my cheverlet purchases. More

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When I had originally gone to Tom Bannon, I dealt with another sales man, Harvy Robinson, and test drove 2 different Chevy models (the Cruise and the Sonic). Harvy was helpful, but not overly personable o another sales man, Harvy Robinson, and test drove 2 different Chevy models (the Cruise and the Sonic). Harvy was helpful, but not overly personable or friendly. On my return visit, when I was actually going to pick one of the cars and purchase it, Melissa greeted my father and I at the door, and tried to locate Harvy for us. When she was unable to locate him, she helped us herself without missing a beat. She found the specific Cruise I wanted to see and test drive, even though it was hard to find, since it was in the over-flow lot. She was very helpful, extrememly personable, and super friendly. I would reccommend her to anyone looking to buy a car, and she made my car purchasing experience a strees-free, enjoyable expeience. If, or more likely when, I purchase another car in the future, I hope that I have the privilage of having Melissa be my sales person again. She did a wonderful job. More

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Ms. Bozeman was wonderful. She went above and beyond to get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman w get me a car. My previous car had left me on the side of the road. I am a travel nurse and rely on my car to get me from job to job, Ms. Bozeman was instrumental in getting me into a new Chevrolet Malibu that I am confident will get me to my next job. Ms. Bozeman could tell my sister and myself were distraught to be out of state and to be without a car. She made us both feel at home in the dealership and stayed late to make sure we had a car before she left for home. She encouraged the finanical officer to get us the best deal possible that would work for me. We were so happy with her and the job she did, my sister baked her a cake. We surprised her with it the next day. My sister and I just love, love, love her and would and do recommend her to everyone we talk to about new Malibu. We rate her 210% and would come back to Tom Bannen Chevrolet to buy a car from her. More

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Melissa Bozeman sold me a brand new 2012 Equinox and I LOVE IT and LOVE HER! This was my second car to purchase from her and she is amazing! She made me feel great about the experience and it was very eas LOVE IT and LOVE HER! This was my second car to purchase from her and she is amazing! She made me feel great about the experience and it was very easy to do business with Tom Bannen and Melissa who met my needs above my expectations !! Thank you MELISSA BOZEMAN and TOM BANNEN!! More

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