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Melissa Cole
Refer Me
145 Reviews
I have been with VW since 2013, after leaving the Insurance Industry. I fell in love with VW as a brand and a company, so I can tell you I do bleed blue. I currently drive a VW Jetta GLI. I have been with Heritage, who I feel treats the customer and their employee better than anyone. My goal is to help you choose a car that you will love driving, educating you about your vehicle, and maintaining customer service at the highest possible level, during the sales process and for years to come.
Read moreDealership Experience
9 yrs, 11 mos
Industry Experience
11 yrs, 2 mos
Specialties & Trainings
I did finance for a brief time, but learned that I love the brand too much to stay away from the Showroom Floor....
VW Master Certification, #3 in Product Knowledge New Car 2015, #2 in Product Knowledge CPO 2016
145 Reviews
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145 Reviews of Melissa Cole
March 29, 2024
Back in for my third consecutive brand new car. Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ Thank you Melissa, Charles & Harrison for your hard work & getting it done. See yall in another 3/4 years ☺️ More
by ash_english
Other Employees Tagged: Charles Wicks, Harrison Faecher
Helpful 
March 29, 2024
Melissa was great to work with. She was very knowledgeable about the vehicle that we were interested in. Super friendly and helpful! She was very knowledgeable about the vehicle that we were interested in. Super friendly and helpful! More
by dariaabolghasemi
Other Employees Tagged: Khaliq Thomas, Charles Wicks, Konstantine Kohilas, Maia Abdul-Samad
March 28, 2024
Melissa was very friendly and patient with us and was a pleasure to work with! pleasure to work with! More
by Oursandewers
Other Employees Tagged: Harrison Faecher
March 27, 2024
Melissa Cole and her team had me in and out of trading in my lease and leaving with a new car. They listened to me about my ability to buy a new car and helped.me.to get the best deal! I love my new car! my lease and leaving with a new car. They listened to me about my ability to buy a new car and helped.me.to get the best deal! I love my new car! More
by battlep70
Other Employees Tagged: Brad Scammell, Charles Wicks
March 15, 2024
Melisa was a fantastic sales person! ! She really knows her product extremely well and shared the best things about VW that we did not know. Anything we asked of her was well taken care ! She really knows her product extremely well and shared the best things about VW that we did not know. Anything we asked of her was well taken care of and we would highly recommend her and WV. So happy with Melissa efforts!! More
by Kate
Other Employees Tagged: Khaliq Thomas
March 13, 2024
Melissa Cole was extremely knowledgeable and helpful with my car buying experience. I purchased a golf r with her yesterday and couldn’t be happier. my car buying experience. I purchased a golf r with her yesterday and couldn’t be happier. More
by Jheilman929
Other Employees Tagged: Khaliq Thomas
March 11, 2024
Melissa Cole is AMAZING to work with. She was very understanding of my finances and worked with me to get me into a car I LOVE. Everyone at the dealership was kind and helpful She was very understanding of my finances and worked with me to get me into a car I LOVE. Everyone at the dealership was kind and helpful More
by tbrown8234
Other Employees Tagged: Charles Wicks
March 11, 2024
This is the 3rd VW I've purchased with Melissa Cole. This time it was a 2024 Atlas SEL R-Line Premium. Melissa is execellent! Melissa is very knowledgeable and down to earth. Buying a new car can be a n This time it was a 2024 Atlas SEL R-Line Premium. Melissa is execellent! Melissa is very knowledgeable and down to earth. Buying a new car can be a nerve wracking and painful experience but Melissa made it an enjoyable and pain-free experience. Thank you for being great at your job, Melissa! More
by Coldgin
March 10, 2024
Melissa was great to deal with and very knowledgeable about all the details of the vehicle. I would contact her for my next vehicle purchase no doubt about it. Actually all of the employees were very n about all the details of the vehicle. I would contact her for my next vehicle purchase no doubt about it. Actually all of the employees were very nice and made our purchase very pleasant. Much different then any other vehicle buying experiences I’ve had in the past. More
by John N
Other Employees Tagged: Brad Scammell, Charles Wicks, Harrison Faecher, Konstantine Kohilas, Takerrah Young
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