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Mellie Morales

Overview Reviews (425) Inventory (665)

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Mellie Morales

Mellie Morales | Page 10

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

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4.7

425 Reviews

Overview Reviews (425) Inventory (665)

Dealership Experience

2 yrs

Languages Spoken

English

Spanish

4.7

425 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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425 Reviews of Mellie Morales

August 30, 2026

Dealership Rating

Employee Rating

top tier service department very friendly and professional highly recommend i will definitely go back professional highly recommend i will definitely go back More

by GHIGUERA213

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Jauregui

Aug 31, 2026 -

Gardena Honda responded

Thank you for your excellent review! We are thrilled to hear that our team went above and beyond to make your visit a five-star experience. We look forward to seeing you again at Gardena Honda!

August 29, 2026

Dealership Rating

Employee Rating

On time delivery and went thru all the details of the car and all the paperwork. and all the paperwork. More

by SCALISI.CAROL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 01, 2026 -

Gardena Honda responded

Carol, thank you for taking the time to review Gardena Honda! It really means a lot to hear that you're happy.

August 29, 2026

Dealership Rating

Employee Rating

I went in for an oil change didn't make an appointment and was very surprised how fast I was out even without an appointment. Professional staff very informative. Will continue going there for all my ser and was very surprised how fast I was out even without an appointment. Professional staff very informative. Will continue going there for all my services More

by martineza2314

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2026 -

Gardena Honda responded

We’re delighted to hear about your positive experience and look forward to assisting you in the future! Thank you for choosing Gardena Honda!

August 28, 2026

Dealership Rating

Employee Rating

Excelent service and customer service are very friendly and the waiting area is great and very clean and the waiting area is great and very clean More

by juliocchuy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 31, 2026 -

Gardena Honda responded

Your kind review warms our hearts! Thank you from the Gardena Honda Team.

Aug 31, 2026 -

Gardena Honda responded

Your kind review warms our hearts! Thank you from the Gardena Honda Team.

August 28, 2026

Dealership Rating

Employee Rating

He was someone who helped me and answered all the questions I had about the vehicle. questions I had about the vehicle. More

by FABBYLOPEZ15

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Aug 28, 2026 -

Gardena Honda responded

We really appreciate you taking the time to leave Gardena Honda this awesome review, thank you!

August 28, 2026

Dealership Rating

Employee Rating

It felt more like they were invested in making sure I was happy with my purchase every step of the way. They didn’t force me into anything or rush me. They let me ask all my questions and went above and beyo happy with my purchase every step of the way. They didn’t force me into anything or rush me. They let me ask all my questions and went above and beyond their obligations! More

by KATHEEH7

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Shiekh and Nader

Aug 28, 2026 -

Gardena Honda responded

Thank you for sharing your experience! We're pleased to know our team made the process comfortable and pressure-free. Congratulations on your new purchase! - Gardena Honda

August 28, 2026

Dealership Rating

Employee Rating

terrible staff from service department to sales to finance and they lacked communication from all angles finance and they lacked communication from all angles More

by HENNESY943

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Aug 28, 2026 -

Gardena Honda responded

We aim to provide top-notch customer service and professionalism across all departments, so what you've described is extremely concerning. If you're open to a conversation, we'd love to learn more details regarding your visit so that we can see how we could better assist you going forward. Sincerely, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

August 27, 2026

Dealership Rating

Employee Rating

My experience was great at this place Gardena Honda will return for our next purchase!!! return for our next purchase!!! More

by AVALOS_J67

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 28, 2026 -

Gardena Honda responded

Thank you for sharing your kind words with the Gardena Honda team! We look forward to your next purchase.

August 27, 2026

Dealership Rating

Employee Rating

Made a quick easy hassle free deal. Was super easy no pressure no nonsense and straight to the point Was super easy no pressure no nonsense and straight to the point More

by KYLEMORGAN05

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Aug 28, 2026 -

Gardena Honda responded

Here at Gardena Honda, we are always thankful for positive feedback from our customers!

August 27, 2026

Dealership Rating

Employee Rating

Too expensive, private shops are far better with less charge. Dealers are too expensive when it comes to service and maintenance. charge. Dealers are too expensive when it comes to service and maintenance. More

by EXISTENTIALUNDERGROUND

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Aug 28, 2026 -

Gardena Honda responded

We understand that cost is an important factor, and we're always looking for ways to provide better value for our customers. If you'd like to discuss your specific concerns or explore more affordable options, please don't hesitate to reach out. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

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