Mellie Morales | Page 9

Gardena Honda responded

It’s wonderful to hear that you felt welcomed and appreciated during your visit! We take pride in our hospitality and care for your vehicle. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

We're so glad to hear about your positive experience! It’s fantastic that our team could help you find the best deal. Your recommendation means a lot to us, and we look forward to serving you and your friends again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

If you purchased Tire & Wheel coverage through our dealership, you absolutely should have that properly reviewed before being told there would be an out-of-pocket expense. It’s concerning to hear that you were advised there was no record without further clarification. Sometimes coverage visibility can depend on how or when the policy was registered, but that should always be thoroughly verified and clearly explained. We would appreciate the opportunity to look into this further, verify your coverage, and ensure everything was handled correctly. Please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com so we can review your file and work toward resolving this properly. Regards, Mellie Morales Customer Relations Manager

Gardena Honda responded

It’s wonderful to hear about your positive experience with Gavin! Our team strives to provide exceptional service, and we’re glad he made a great impression. Your satisfaction is important to us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

We’re glad to hear about your positive experience! It’s wonderful to know that our team made your car buying journey enjoyable and stress-free. Thank you for trusting us again for your second vehicle. We look forward to serving you in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

We always want to be completing services in as timely a manner as possible, and we're disappointed that didn't happen. We appreciate your feedback and should you like to discuss your recent visit any further, please call me at (424) 340 9300 Ext 8083 or email me at mmorales@gardenahonda.com. Regards, Mellie Morales Customer Relations Manager

Gardena Honda responded

We’re so glad to hear you had a great experience with our team! Providing excellent service and quality care is what we strive for. Thank you for taking the time to share your thoughts. We look forward to serving you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

It’s wonderful to hear about your positive experience, Sara! We're glad Alexis provided attentive and professional service for your vehicle needs. Keeping your car safe is our priority, and it's great to know he made a difference. Your kind words will be shared with him! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

It’s wonderful to hear about your positive experience! Gerarado truly embodies our commitment to excellent service, and we’re glad he was there to assist you. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

We're delighted to hear you had such a smooth experience! Providing fast and fantastic service is what we aim for, and it's wonderful to know we met your expectations. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com