Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 12

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
425 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.7

425 Reviews

Write a Review

425 Reviews of Mellie Morales

August 18, 2026

Dealership Rating
Employee Rating

Very nice. Fast. Good customers service Good public relationships Beautiful place. The best dealer I ever met More

by JOHNDUBICYCLE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2026

Gardena Honda responded

We love hearing this! Thank you for your support and praise for our team. - Gardena Honda

August 18, 2026

Dealership Rating
Employee Rating

Great customer service and very helpful great at explaining the situation and helping with payment aswell More

by AHERNANDEZAT8636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 18, 2026

Gardena Honda responded

Thank you for the fantastic feedback! We're thrilled to hear our team was helpful and thorough during your visit. We look forward to assisting you again at Gardena Honda!

August 18, 2026

Dealership Rating
Employee Rating

Everything was fast and easy price was great and my advisor Nelson was the best. More

by aee402014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson

Aug 18, 2026

Gardena Honda responded

Thank you for leaving Nelson and Gardena Honda your positive feedback!

August 17, 2026

Dealership Rating
Employee Rating

Everyone there is respectful, very helpful and patient. I never felt rushed or like my concerns were not heard. I would recommend this location to anyone. I know that has a Honda. More

by JBROOKS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Gardena Honda responded

We're so glad to hear that you felt respected and heard throughout your visit! Thank you for choosing Gardena Honda and for recommending us to others. Safe travels ahead!

August 17, 2026

Dealership Rating
Employee Rating

Art did a great job, he explained all the services, costs, vey clearly and professionally. He kept me well informed of the service status. More

by MICHAEL STAUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art

Aug 18, 2026

Gardena Honda responded

Michael, we're glad to hear Art provided clear and professional service at Gardena Honda. Thank you for your feedback!

August 17, 2026

Dealership Rating
Employee Rating

Disappointed I went in originally on the 31st for a noise - I was told needed front brakes I told him what about the shaking an alignment could fix that - the noise was still there brought car back on 14th t More

by carmenpcuellar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2026

Gardena Honda responded

Carmen, I'm truly sorry to see we missed the mark regarding your initial handling repair visit, and that subsequent visits failed to alleviate the issue. It's regretabble our efforts weren't enough to assist you in finding the right solution for your vehicle. If you're open to discussing this further and giving us another chance to make things right, please let me know. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

August 17, 2026

Dealership Rating
Employee Rating

Very good love to visit helpfully always good time fixing my car love it happy be there More

by MARIAV722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Gardena Honda responded

Thanks for the awesome review of Gardena Honda!

August 16, 2026

Dealership Rating
Employee Rating

The dealer have a great personality and help me a great car and deal for it. More

by JESSEFRANCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 18, 2026

Gardena Honda responded

Hi Jesse, thanks so much for taking the time to leave Gardena Honda a great review!

August 16, 2026

Dealership Rating
Employee Rating

Everyone was very helpful and it was a very smooth visit. I 100% will come back for my next service More

by morasanabria03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2026

Gardena Honda responded

Thank you for reviewing Gardena Honda! It was so kind of you to share your experience.

August 15, 2026

Dealership Rating
Employee Rating

Arturo, cashier and dropping off car were friendly and professional. Others (five of them) outside were doing nothing but being lazy. I pulled up and no one directed me to which lane to pull up in. When I More

by WKT808
Service Price Transparency
Service Communication
Recommend Dealer
No
Aug 18, 2026

Gardena Honda responded

Thank you for sharing your feedback. I apologize for the confusion during your visit and any miscommunication regarding the inspection video. We aim to provide a seamless and informative experience, so this is something we can certainly improve on. If you have further questions or need clarification about the inspection, please don't hesitate to reach out. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

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