Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 12

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

Write a Review

161 Reviews of Mellie Morales

February 13, 2026

Dealership Rating
Employee Rating

Customer service was excellent and Benny who took care of me did an excellent job ! More

by ARNETT00MATSUZAKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benny

Feb 16, 2026

Gardena Honda responded

We're so glad to hear about your positive experience! It's wonderful to know that Benny provided you with excellent service. Your satisfaction means a lot to us, and we look forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 13, 2026

Dealership Rating
Employee Rating

Great service! Great Staff Christ Guerrero work with me was great! kind and made sure I got fast service I really appreciate Fantastic service I recommend More

by NSEVILLA2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerrero

Feb 16, 2026

Gardena Honda responded

We're so glad to hear about your positive experience! It's wonderful to know that Christ made a difference in your visit. Your recommendation means a lot to us, and we look forward to serving you again! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 10, 2026

Dealership Rating
Employee Rating

Buen servicio, la atención es excelente y ayudan mucho en poder agarrar el carro de tu preferencia. More

by AREVALOHURIEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 11, 2026

Gardena Honda responded

Nos alegra mucho saber que tuvo una experiencia positiva. Nuestro equipo se enorgullece de brindar un servicio excelente y ayudar a los clientes a encontrar el auto perfecto. Su satisfacción es muy importante para nosotros! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

February 09, 2026

Dealership Rating
Employee Rating

I enjoy bringing my car to you guys for the simple fact that you're on time about the appointments, and even if you come in as walking, you still take care of the customer, I love your customer service, I More

by Carolyn Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2026

Gardena Honda responded

We're so glad to hear you had a great experience with us, Carolyn! It's wonderful that our team, especially Chris, made your visit enjoyable. We strive to provide excellent service and a comfortable atmosphere for our customers. Your kind words motivate us to keep up the good work! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 08, 2026

Dealership Rating
Employee Rating

This is my favorite car dealership. The sales and service staff are extremely friendly. They have a large variety of cars and are very competitive in pricing. If you are looking for a g More

by ROBWINSTON3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Gardena Honda responded

We’re so glad to hear you had a fantastic experience! Our team takes pride in delivering friendly service and a great selection of vehicles. Your recommendation means a lot to us. Looking forward to seeing you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 08, 2026

Dealership Rating
Employee Rating

Amazing, professional, wonderful atmosphere at Gardena Honda. Highly recommend them. Best customer service in California More

by REYJASONSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Naders, loan person and sales person

Feb 09, 2026

Gardena Honda responded

We're so glad to hear you had a wonderful experience with us! Creating a professional and welcoming atmosphere is our priority, and your recommendation means a lot. Thank you for recognizing our commitment to top-notch customer service! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 08, 2026

Dealership Rating
Employee Rating

Excellent service. Excellent customer service. Great service manager attitude towards the customer. Professional service for car rental. More

by ekimshop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Gardena Honda responded

It's wonderful to hear that you had such a positive experience! Our team strives to provide top-notch service, and we're glad that we came through. Your kind words about our service manager and car rental professionalism mean a lot to us. Looking forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 06, 2026

Dealership Rating
Employee Rating

Very good . This week one is very good service provided.tires problem fixed 34 years ours family went service for Gardina Honda. More

by bandararaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Gardena Honda responded

It's wonderful to hear about your positive experience! We're glad to know our service met your expectations and that you've trusted us for so many years. Your loyalty means a lot to us, and we look forward to continuing to serve your family in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 06, 2026

Dealership Rating
Employee Rating

My sales associate Gavin did a great job working with me and understanding my process. I am a buyer who comes to the table completely prepared and I know exactly what I want and what I will pay for it. Gavi More

by DBLACE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

Gardena Honda responded

Congrats on your Honda. While disappointed to read about this negative interaction with a member of our team, we're pleased to see that Gavin and JR stepped up to ensure that you were taken care of and that you drove home satisfied. We hope that your new vehicle is treating you well thus far and we'd like to welcome you to our Gardena Honda Family. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 06, 2026

Dealership Rating
Employee Rating

Bret was great, everyone there were very nice and helpful. Thank you for your help. More

by Etoro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2026

Gardena Honda responded

It’s wonderful to hear that Bret and our team made such a positive impression! We take pride in providing excellent service and support. Your kind words mean a lot to us, and we’re here whenever you need assistance. Enjoy your experience with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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