Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 13

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
425 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.7

425 Reviews

Write a Review

425 Reviews of Mellie Morales

August 15, 2026

Dealership Rating
Employee Rating

I have been a Gardena Honda customer since 1985 when I bought my first Honda, a 1986 Honda Civic. Since then I have had approx. 6 vehicles, the most recent my "dream car", a 2024 Honda CR-V Hybrid Sport. More

by aspray30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jairo Baez

Aug 17, 2026

Gardena Honda responded

Thank you for your loyalty since 1985! We’re honored to have been part of your journey from your first Civic to your dream car, "Rosie" the 2024 CR-V Hybrid Sport. We're lucky to have Jairo on our team and we’ll be sure to pass along your kind words.

August 15, 2026

Dealership Rating
Employee Rating

Art was very friendly and welcoming. He was able to help me understand more about my car. Very quick and easy process. More

by AKEADRIANA_79
Recommend Dealer
Yes

Other Employees Tagged: arturo

Aug 17, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda and sharing your experience! We are so glad Art could help you out. Enjoy your ride!

August 12, 2026

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I had a great experience at this location with the service that received in my Honda civic ex. Great job keep up doing it..Thanks to the employees are very professional and friendly. 👍 More

by sergio.san84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Jauregui

Aug 12, 2026

Gardena Honda responded

Thank you for sharing your stellar feedback, Sergio! We’re so happy to hear that you had a five-star experience here at Gardena Honda. We hope to welcome you back again down the road!

August 12, 2026

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I’m so happy with my purchase. Thank you to everyone that helped me in the process of getting into a beautiful, reliable car. This means so much to me. Everyone is nice, friendly a More

by SOCAL.MAMA50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan

Aug 12, 2026

Gardena Honda responded

Congratulations on your new car! Thank you for choosing Gardena Honda and for sharing your awesome feedback about Mili and the team! Enjoy your ride and safe travels ahead!

August 10, 2026

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Service dept. should offer better deals & discounts on routine services to their customers so people can take advantage of. More

by ANDREA.NOVELA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

Gardena Honda responded

Thank you for the feedback, Andrea. We will share this with the team to consider for the future. If you need anything, please don't hesitate to reach out. We hope to see you again at Gardena Honda!

August 09, 2026

Dealership Rating
Employee Rating

I recently took my car to the dealership for a blind-spot warning issue. Unfortunately, my experience with Nelson was very frustrating. When I requested a loaner car, he was not helpful and focused more on e More

by maurockmusicofficial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson

Aug 10, 2026

Gardena Honda responded

I appreciate you sharing your feedback with us. It's great to know that Dale was able to provide the excellent customer service we're committed to delivering, but I'm disappointed to learn about the challenges you faced initially. We will certainly address this as part of our ongoing training and improvement efforts. If there are any further concerns or needs, please feel free to reach out. Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

August 09, 2026

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First time at this dealer, service was fast, and easy check in process. 10/10. Waiting area had multiple drinks and snacks there. More

by diego.xv7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Gardena Honda responded

Diego, thank you for rating Gardena Honda ten stars! Your review made our day, and we hope to welcome you back again soon.

August 09, 2026

Dealership Rating
Employee Rating

Gardena Honda is the forerunner for car sales. They are literally batting sales out of the park!!! I am so happy with my purchase. A ride inside of a 2026 HONDA ACCORD equates to-ELEGANCE, CLASS.R More

by Kimmie
Recommend Dealer
Yes
Aug 10, 2026

Gardena Honda responded

Hi Kimmie, congratulations on getting your 2026 Honda Accord! It sounds like you really did hit a homerun! We couldn't be more grateful to have shared this wonderful experience with you! Thank you for choosing Gardena Honda!

August 08, 2026

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Employee Rating

I love coming back to the Gardena Honda. The Staff is respectful and welcomed. Nelson Preciado thank you for assisting with my vehicles oil change. More

by Andrea C. U.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nelson Preciado 5 stars ⭐️

Aug 10, 2026

Gardena Honda responded

Andrea, thank you for sharing your feedback about Nelson and the team! Thank you for choosing Gardena Honda and we look forward to your next visit with us!

August 07, 2026

Dealership Rating
Employee Rating

This is the best dealer in Gardena California thanks to them I have a really nice car. :) More

by NELY10DEOCTUBRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2026

Gardena Honda responded

There is nothing better than a great review. Thanks for giving Gardena Honda your business!

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