Mellie Morales | Page 13

I came in to get my vehicle checked out because there has been a pop up on the dash that says the system update has been unsuccessful and to see the dealership. When I got there the service advisor Will told been a pop up on the dash that says the system update has been unsuccessful and to see the dealership. When I got there the service advisor Will told me there was not solution to the problem and that for now honda would not take action because it hasn’t been a big problem with other vehicles? He was not very helpful with my problem and waited 2 hours for nothing. More

by Yeimi Guerrero Verified Customer Verified Customer

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Hola yo e comprado 5 carros en honda de gardena todos son muy amables y el servicio es rapido.3 carros a sido para mi y 2 para cada uno de mis hijos...gracias honda gardena.tienen buena sala de espera y cafe muy amables y el servicio es rapido.3 carros a sido para mi y 2 para cada uno de mis hijos...gracias honda gardena.tienen buena sala de espera y cafe gratis....si teda hambre tienen su tienda de golosinas More

by ISABIZA1970 Verified Customer Verified Customer

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If I had only dealt with Tony, this would have been a 5-star experience. Unfortunately, due to my interactions with others, I had to knock it down a star. My assigned rep (or whatever the role was) came 5-star experience. Unfortunately, due to my interactions with others, I had to knock it down a star. My assigned rep (or whatever the role was) came across as rude, unhelpful, and dismissive, and I didn’t feel heard at all. On top of that, the technician who installed my windshield did not clean up afterward, there were rubber pieces left throughout my car. I ended up escalating the issue to Tony, who was incredibly helpful and resolved everything quickly and professionally. It’s very clear he’s in a leadership role, and his support made all the difference!! More

by Vee Verified Customer Verified Customer

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Fast service. Friendly staff. It was easy to get an appointment that fit my schedule. Friendly staff. It was easy to get an appointment that fit my schedule. More

by enavy04 Verified Customer Verified Customer

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I have no words to describe how competent and dedicated this dealership is from the inventory to the financiers and salespeople. They made purchasing extremely easy and straightforward. Will definitely be this dealership is from the inventory to the financiers and salespeople. They made purchasing extremely easy and straightforward. Will definitely be recommending!! More

by LILIANA.REYNA4 Verified Customer Verified Customer

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Exelente servicio, y puntualidad, todos los empleados son muy amables y profesionales. Muy buena elección HONDA GARDENA muy amables y profesionales. Muy buena elección HONDA GARDENA More

by Adriterrones Verified Customer Verified Customer

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I always have the best service with Gardena Honda. Thank you very much for the help. Thank you very much for the help. More

by Gaby Medina Verified Customer Verified Customer

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Good customer service? Everyone was polite and helpful . Overall a good experience with all the staff Everyone was polite and helpful . Overall a good experience with all the staff More

by Jescobar220 Verified Customer Verified Customer

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Alexis is always no nonsense. He didn't try upselling me on anything - simply reminded me of recommended service and offered financing, I refused, and he continued. He was quick a He didn't try upselling me on anything - simply reminded me of recommended service and offered financing, I refused, and he continued. He was quick and as interested in completing the transaction as I was. He may not have built a personal relationship with me, but he knew I was in a hurry and got me in and out as fast as possible - and for that, I remember his name. Another good dude is Art - I actually came in asking to be helped by Art (he was busy with other customers), he's also no-nonsense, and is always upfront and transparent with pricing, which I greatly appreciate. NOTE: I logged in and noticed I left a review for Alexis back in 2023 - glad he's still with the company! More

by jrzuniga01 Verified Customer Verified Customer

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I am still loyal only because Elio is there. I am also very thankful for Eddy service manager. I am also very thankful for Eddy service manager. More

by KGSONGCO Verified Customer Verified Customer

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