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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 14

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.6
161 Reviews

Dealership Experience

1 yr, 6 mos

Languages Spoken

English English

Spanish Spanish

4.6

161 Reviews

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161 Reviews of Mellie Morales

January 31, 2026

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Employee Rating

Every one was really helpful and very informative made me happy that they really took the time to explain everything to me. More

by NCARDOZO29
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Recommend Dealer
Yes
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Feb 02, 2026

Gardena Honda responded

It’s fantastic to hear that our team made your experience enjoyable and informative! We strive to provide thorough assistance, and it’s wonderful to know it resonated with you. Your happiness means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

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Thanks the personal of Honda they are very nice they always help me with all my needs More

by ARAMADRIGAL
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Recommend Dealer
Yes
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Feb 02, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience! Our team is dedicated to providing excellent service and support. We’re glad they could assist you with everything you needed. Your satisfaction means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

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My all in all experience was pretty good. Love my service advisor jairo. very nice and helpful. was there for about 30 mins even though the wait time was 1 hr to half and hour which i loved. More

by KEIARRIYEN4002
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Service Communication
Recommend Dealer
Yes
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Feb 02, 2026

Gardena Honda responded

We’re glad to hear you had a great experience! Jairo is indeed a star, and it’s wonderful to know he made your visit enjoyable. Your feedback about the wait time is also appreciated. Looking forward to serving you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 30, 2026

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Overall experience with the car purchase was very good. The only drawback was the time it took to complete the transaction/paperwork. More

by PENJAM2114
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Recommend Dealer
Yes
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Feb 02, 2026

Gardena Honda responded

We’re glad to hear you had a positive experience with your car purchase! We understand that the paperwork process can be lengthy, and we’re always looking for ways to improve. Enjoy your new ride, and thanks for sharing your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2026

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It was a pleasant experience and they worked hard to get me in the car I wanted More

by ASHLEYW_CRYSTAL
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Recommend Dealer
Yes
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Jan 30, 2026

Gardena Honda responded

We're so glad to hear about your pleasant experience! Our team is dedicated to making sure you find the perfect car. Your satisfaction means a lot to us, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 29, 2026

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This dealership was amazing the were kind a friendly. Very helpful an explained the whole process More

by LEGARDY56
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Serge

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Jan 29, 2026

Gardena Honda responded

Thank you for taking the time to share your stellar experience. We are proud of our team for ensuring a 5-star visit. Don't hesitate to reach out if you have any further questions! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2026

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There was somewhere to sit while waiting for your service on your car if you chose to and something to eat for breakfast or a hot coffee in the area More

by NOEMAIL31
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Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you for your positive feedback! We’re glad you enjoyed the comfortable waiting area and amenities. Our goal is to make your experience as pleasant as possible. We look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 28, 2026

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They made the buying and transaction smooth and easy. Will definitely recommend Gardena Honda for car buying. More

by DALEKALAGAYAN
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you for sharing that you had a smooth buying experience with our team. Your recommendation means a lot to us, and we look forward to helping more customers like you in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2026

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The staff is wonderful. Knowledgeable and listened to my needs. Caring and supportive. I purchased a vehicle from Gardena Honda in 2025 and very happy I returned. Great peo More

by Rosannecafaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 29, 2026

Gardena Honda responded

Thank you, Rosanne, for your glowing review! It's so great to see that our team provided the support and care you needed. It's wonderful to have you back with us, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 27, 2026

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Employee Rating

Gardena Honda service department generally receives positive reviews for efficiency, friendly staff, and competitive. Will for clear communication and helpfulness.He also added notes for what they reco More

by IRENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Gardena Honda responded

Thank you for the fantastic feedback, Irenes! We're glad you enjoyed a positive experience with our service department and Will's attentive communication. Our team strives to provide top-notch service, and your kind words motivate us to keep doing our best! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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