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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 18

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
191 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

191 Reviews

Write a Review

192 Reviews of Mellie Morales

January 27, 2026

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Employee Rating

Gardena Honda service department generally receives positive reviews for efficiency, friendly staff, and competitive. Will for clear communication and helpfulness.He also added notes for what they reco More

by IRENES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2026

Gardena Honda responded

Thank you for the fantastic feedback, Irenes! We're glad you enjoyed a positive experience with our service department and Will's attentive communication. Our team strives to provide top-notch service, and your kind words motivate us to keep doing our best! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 24, 2026

Dealership Rating
Employee Rating

Service was good. Everyone was very polite and knew their responsibilities. Art was very courteous and informative. More

by ANGIEYNIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2026

Gardena Honda responded

Thank you for your stars, Angie! We're glad that you had a great experience with our team, especially with Art. Your feedback motivates us to keep providing excellent service. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 23, 2026

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Employee Rating

I thought it was great. Nobody really gave me a hard time. Trying to make me do something. I didn’t wanna do thank you. More

by JAMES2COOL22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 26, 2026

Gardena Honda responded

We appreciate your feedback, James! We're glad to hear you had a positive experience and felt comfortable throughout the process. Our goal is to make sure customers feel at ease, and your kind words motivate us to keep it up. Thanks for sharing! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 22, 2026

Dealership Rating
Employee Rating

The service advisor was vey helpful & knowledgeable. Also the person that brought me my car helped me pair my pair my Bluetooth More

by Ceece Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Art jautegui

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Jan 23, 2026

Gardena Honda responded

Thank you for your fantastic review! We're glad to hear that our team provided you with helpful and knowledgeable service. It's great to know that you had assistance with your Bluetooth pairing as well. We appreciate your feedback and look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 21, 2026

Dealership Rating
Employee Rating

Nice service and nice staff and very easy and fast process and delivery in seconds thanks More

by AJAY.AHIR2188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 22, 2026

Gardena Honda responded

Thank you for your fantastic review, Ajay! We are so happy that you had a great experience with our team and appreciated the speedy service. Your satisfaction is our top priority, and we look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 20, 2026

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Employee Rating

When I came to pick up my car all I was given was paperwork. I wasn’t told anything about my car whether it was in good or bad condition. I only came here because it’s closer to my job. I’ll rather j More

by Jose Velasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 20, 2026

Gardena Honda responded

Jose, Thank you for taking the time to share this. We must show our guests better attention and go over the services that were completed on their vehicle and the recommendations made by our service technicians. We're disappointed this did not happen and we will make sure to address this appropriately with our service advisors. Should you have any questions about your recent visit and the services your vehicle received, please contact Mellie Morales at (424) 340 9300 Ext 8083 or by email at mmorales@gardenahonda.com. Regards, Elizabeth Bernaba Customer Relations Manager

January 19, 2026

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Employee Rating

Loved the way that I was treated. Great job that was done, and the mechanic was very helpful. Thanks for your service. More

by gregorysherman98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Gardena Honda responded

Thank you for your fantastic review, Gregory! We're so happy you had a great experience and appreciated our team's service. Your satisfaction means a lot to us, and we look forward to serving you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 19, 2026

Dealership Rating
Employee Rating

Dealership was great no issues with the staff and wait time wasn’t too bad everything went great More

by jimmy101094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 20, 2026

Gardena Honda responded

Thanks for the fantastic feedback, Jimmy! We’re thrilled to hear you had a great experience with our staff and found the wait time manageable. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 18, 2026

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Employee Rating

The person that help us his name is Miguel/Mike. He was very helpful. Respectful nice man. Thank you Mike More

by Michell Galaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2026

Gardena Honda responded

Thank you for your wonderful feedback, Michell! We're glad that Miguel/Mike provided you with such excellent service. Our team takes pride in helping our customers, and your kind words are greatly appreciated. We look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

January 17, 2026

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Employee Rating

Seamless transaction with the sales person and finance manager, everyone I interacted with was kind and got the deal done for me, with no add-ons pushed towards the end. I am happy with my transaction More

by KNUKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ivan Dexter

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Jan 19, 2026

Gardena Honda responded

Thank you for your fantastic feedback! We're thrilled that your experience was seamless and our team could assist you without any pressure. Your satisfaction is our priority, and we appreciate you choosing us for your transaction! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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