Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 3

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
225 Reviews

Dealership Experience

1 yr, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

225 Reviews

Write a Review

225 Reviews of Mellie Morales

June 16, 2026

Dealership Rating
Employee Rating

I’m very thankful for all the help and support I received here. Everyone was so informative and helpful in answering all my questions. Thank you David, Emilio and team ! More

by ROSE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 16, 2026

Gardena Honda responded

Hi Rose, we’re glad to hear that David, Emilio, and the team made your experience so positive! Thanks for choosing Gardena Honda and for sharing your feedback.

June 16, 2026

Dealership Rating
Employee Rating

I was not satisfied with the billing, I have not seen an itemized bill yet. More

by JEDWARDGRANT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2026

Gardena Honda responded

If you're open to sharing more about your experience, would you consider reaching out using the contact information I've listed? Customer satisfaction is our priority, and I'd like to ensure you receive your itemized list. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

June 14, 2026

Dealership Rating
Employee Rating

I waited 5 hours for a basic oil change. I booked an appointment thinking it would be more efficient. The tech was nice and he explained why it took so long but 5 hours of my whole day is pr More

by alvarado369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2026

Gardena Honda responded

We aim to provide speedy service for our guests, so I apologize for the wait time you experienced during your visit. I will make a note of this so we can work to avoid similar situations moving forward, but if there is anything else you'd like to discuss, please give me a call. Thank you, Mellie Morales - Service Customer Relations Manager - mmorales@gardenahonda.com, (424) 340-9126

June 14, 2026

Dealership Rating
Employee Rating

Very good service - prompt, professional, courteous and friendly. I would definitely recommend the service center. More

by DIANEHOROWITZ0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dale Cockerille - excellent service

Jun 15, 2026

Gardena Honda responded

Thank you for sharing your experience, Diane! We appreciate the kind words about our team! See you next time at Gardena Honda!

June 14, 2026

Dealership Rating
Employee Rating

Service is good and fast. the only thing i dont like is they over sell you More

by SPYROUS_82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Gardena Honda responded

Thank you for the excellent review of Gardena Honda!

June 14, 2026

Dealership Rating
Employee Rating

Good experience to get a new car, friendly delivery, explanation was ok, on-time response. More

by SY_BAEK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 15, 2026

Gardena Honda responded

We're grateful to have you as a Gardena Honda customer, Sy. Thanks for the review!

June 14, 2026

Dealership Rating
Employee Rating

The people here always make me feel welcomed. They also make sure all my questions are answered. Service is great! More

by AYDRINANAJ3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 15, 2026

Gardena Honda responded

Thank you for sharing your review! We’re glad you feel welcome and supported by our team! We appreciate your business and look forward to seeing you next time at Gardena Honda.

June 11, 2026

Dealership Rating
Employee Rating

Alex communicated well. Issue was fixed. Good communication. Pleasant. Helpful. I liked waitting area. No TV’s blaring. On time. Staff very customer oriented. More

by KATHMCK68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Gardena Honda responded

Thank you for sharing your five-star feedback about Alex, our team, and our waiting area! See you next time at Gardena Honda!

June 10, 2026

Dealership Rating
Employee Rating

Excellent service; they explain the process and they accommodate me, also they give me ride back home. Over all service was excellent More

by AYONIS2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Gardena Honda responded

We’re happy to hear our team explained everything clearly and made your visit smooth and convenient. Thank you for choosing Gardena Honda and for your fantastic review! See you next time!

June 10, 2026

Dealership Rating
Employee Rating

Great customer service and professionalism. Waiting time was accurate and explanation of work performed was noted. More

by Jiraheta83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cindy David

Jun 11, 2026

Gardena Honda responded

Thank you for choosing Gardena Honda and for sharing your experience. We look forward to assisting you again!

Dealership Inventory (663 Vehicles)

new 2026 Honda Accord car, priced at $32,430
2026 Honda Accord
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2027 Honda HR-V car, priced at $33,485
2027 Honda HR-V
new
Modern Steel Metallic exterior
CVT
All-wheel Drive
new 2026 Honda Civic Hybrid car, priced at $31,130
2026 Honda Civic Hybrid
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda Civic car, priced at $29,630
2026 Honda Civic
new
Platinum White Pearl exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V car, priced at $37,390
2026 Honda CR-V
new
Radiant Red Metallic exterior
CVT
Front-wheel Drive
new 2026 Honda CR-V Hybrid car, priced at $40,260
2026 Honda CR-V Hybrid
new
Canyon exterior
CVT
Front-wheel Drive