Mellie Morales | Page 3
Service Customer Relations Manager
Gardena Honda
15541 S. Western Avenue
Gardena, CA 90249
Dealership Experience
2 yrs, 1 mo
Languages Spoken
English
Spanish
457 Reviews
Write a Review457 Reviews of Mellie Morales
October 25, 2026
I purchased my 2023 Odyssey here, and bring it back for scheduled maintenance. I have confidence in the quality of service at Gardena Honda. All the employees are always friendly and the work is performed scheduled maintenance. I have confidence in the quality of service at Gardena Honda. All the employees are always friendly and the work is performed within the stated time frame. More
Other Employees Tagged: John T. Aguirre Gonzalez
October 22, 2026
This was a bad experience for a first time buyer. Gavin helped me. He was not very knowledgeable on specific vehicle details. Tried to tell me how to apply my payments to the principal to pay off loa Gavin helped me. He was not very knowledgeable on specific vehicle details. Tried to tell me how to apply my payments to the principal to pay off loan early which is incorrect. They had to locate the vehicle I wanted took several hours to get. I had to bring the vehicle back to have lift kit installed. That day informed I did not see the alarm I had purchased. Gavin told me I should of told him. It was not installed so I will need to bring the vehicle back another day. Gavin really didn't care. His customer service is horrible, lack of knowledge of vehicle details, and lack of concern. More
October 22, 2026
Took my car point oil change storage waited three hours and a half. They could’ve gone into for me at the waiting room which they never did. They said they text me which they never did or call bad service. and a half. They could’ve gone into for me at the waiting room which they never did. They said they text me which they never did or call bad service. More
Other Employees Tagged: He said the car was ready like an hour and a half, which I never received a text or a call. He could’ve gone and looked for me at the waiting room, which he never did bad service.
October 22, 2026
Everyone was helpful throughout the process. I returned Aaron's call and set up a maintenance appointment. At the dealership I met with John to go over the service agreement. Very thorough. Mell I returned Aaron's call and set up a maintenance appointment. At the dealership I met with John to go over the service agreement. Very thorough. Mellie was friendly, professional and awesome getting me a ride home as maintenance could take 2 hours with system updates. I enjoyed conversation with Marcus as he drove me home. Thank you to everyone. More
Other Employees Tagged: John, Aaron and Marcus
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