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Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 31

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
425 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.7

425 Reviews

Write a Review

425 Reviews of Mellie Morales

April 02, 2026

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Employee Rating

Nader and Tony were amazingly great I love their customer service. I will highly recommend others More

by TRINITEEHALL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nader and Tony

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Apr 02, 2026

Gardena Honda responded

Thank you for your kind words! We're so glad to hear that Nader and Tony provided you with such a great experience. Delivering excellent customer service is always our goal, and it means a lot to know they made a positive impression. We truly appreciate your recommendation and look forward to assisting you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 01, 2026

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Employee Rating

All the staff showed great customer service. Met all my needs in a timely manner More

by Claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Guerrero

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Apr 02, 2026

Gardena Honda responded

We’re so glad to hear you had a wonderful experience! Our team works hard to meet our customers' needs, and it’s great to know they succeeded with you. Your kind words motivate us to keep delivering excellent service. Looking forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

April 01, 2026

Dealership Rating
Employee Rating

Good environment, nice people, a little time consuming to finish buying a car, and I get a fair deal on a car. More

by FRANKJBOWEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar salesman

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Apr 02, 2026

Gardena Honda responded

We’re glad to hear you enjoyed the environment and our team! We understand that the car-buying process can take time, but we're delighted you felt you received a fair deal. Your satisfaction is important to us, and we hope you love your new car! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

April 01, 2026

Dealership Rating
Employee Rating

I came in Art's the best he always make sure I get the best service! Thanks Art you're the best More

by TAMIKA.S.ANDREWS
Recommend Dealer
Yes
Print
Apr 01, 2026

Gardena Honda responded

Thank you for your feedback! We’re glad to hear Art consistently provides excellent service and takes great care of you. We appreciate your loyalty! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

March 31, 2026

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Employee Rating

This was one of the best experiences I have every had while receiving a car More

by LORITEAL20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Apr 01, 2026

Gardena Honda responded

We’re so glad to hear about your wonderful experience! Providing exceptional service is our priority, and it’s fantastic to know we met your expectations. Enjoy your new car, and we look forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Employee Rating

Great dealer and sales person was very kind and profesional give us different options Very happy with our purchase More

by SIXTOSCARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 31, 2026

Gardena Honda responded

Thank you for your kind words. We’re glad to hear your salesperson provided a professional experience and took the time to walk you through different options. Congratulations on your purchase, and we truly appreciate you choosing us. We look forward to assisting you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

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Employee Rating

When i arrived they were very welcoming and accommodating (had knee surgery 2 weeks ago). They explained the process clearly and made sure i understood and gave me the chance to test drive the trims that the More

by MARIOSAMARITANA97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 31, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience with us! We’re glad our team could accommodate your needs and ensure everything was clear during your visit. Enjoy your new vehicle, and thank you for sharing your journey with us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 30, 2026

Dealership Rating
Employee Rating

There are a fair number of sales staff, and the inventory is plentiful. I haven't utilized the inspection service yet, so I can't say. More

by TORU.SHIMIZU
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Andy

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Mar 30, 2026

Gardena Honda responded

Hi Toru, We appreciate your feedback and we look forward to providing you with a quality service experience in the future. We do see you left just a 3-star rating. If you did experience any issues here and you would like to discuss them further, please call me at 424-340-9120. Thank you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 29, 2026

Dealership Rating
Employee Rating

Friendly courteous warm inviting helpful exceptional knowledgeable large inventory easy and fast wonderful experience highly recommended More

by MINATORRES3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh

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Mar 30, 2026

Gardena Honda responded

It's fantastic to hear you had such a wonderful experience! Our team strives to provide exceptional service and a welcoming atmosphere. We're glad you found our inventory to your liking. Your recommendation means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

March 28, 2026

Dealership Rating
Employee Rating

My experience was very impressive about the service getting in and out so speedily thanks More

by DTURNER9655
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Print
Mar 30, 2026

Gardena Honda responded

We’re so glad to hear you had an impressive experience with our speedy service! Your satisfaction is what we aim for, and it's wonderful to know we met your expectations. Looking forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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