Mellie Morales | Page 32

Gardena Honda responded

We're glad to hear that your experience was smooth and efficient! Our team strives to make every interaction as hassle-free as possible. If you need assistance in the future, we're here to help. Enjoy your day! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

We’re so glad to hear you had a great experience with our team! It’s wonderful that you found the delivery efficient and appreciated the knowledgeable service. Your satisfaction means a lot to us. Enjoy your new ride! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

We're so glad to hear you had an awesome experience! It's wonderful to know that Tony and our team made a positive impact. Your recommendation means a lot to us. We look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

We're happy to hear you had a great experience with our delivery service. Your satisfaction means a lot to us, and we appreciate your willingness to recommend us. We look forward to serving you again in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

Thank you for your feedback. We’re glad you found our car-buying process efficient, enjoyed our amenities, and appreciated our helpful team and vehicle selection. We look forward to serving you again. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

Gracias por traer esto a nuestra atención. Le pedimos disculpas por cualquier confusión o frustración causada por los mensajes contradictorios sobre su vehículo. Lo que usted describe no refleja el nivel de comunicación ni la claridad que nos esforzamos por ofrecer. Comprendemos lo importante que es recibir información precisa, especialmente cuando se trata de reparaciones mayores, como un problema en el motor. Agradeceríamos la oportunidad de revisar lo ocurrido y asegurarnos de que todo se haya gestionado correctamente. Por favor, llámeme al (424) 340 9300 (Ext. 8083) o envíeme un correo electrónico a mmorales@gardenahonda.com; será un placer asistirle. Atentamente, Mellie Morales Gerente de Relaciones con el Cliente

Gardena Honda responded

Manuel, Thank you for being a returning customer; we truly value your loyalty. I am concerned to hear about the pricing discrepancy between your quote and the contract, as this does not reflect how we aim to do business. If you've not yet spoken with someone about this, please call me at 424-340-9120 and I will be happy to assist you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Gardena Honda responded

Thank you for your thoughtful review. We’re glad to hear our service has been consistently reliable and that our recommendations have helped keep your Hondas running smoothly. We appreciate your trust and look forward to supporting your vehicles for many more years. Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

We are thrilled to hear that you always enjoy your experiences here at Gardena Honda! Thank you for choosing us! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

Gardena Honda responded

Thank you for your feedback. We’re glad Luis provided excellent guidance and made your experience smooth. We appreciate your recommendation and look forward to helping more customers like you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com