Mellie Morales | Page 37
Service Customer Relations Manager
Gardena Honda
15541 S. Western Avenue
Gardena, CA 90249
Dealership Experience
2 yrs
Languages Spoken
English
Spanish
425 Reviews
Write a Review425 Reviews of Mellie Morales
February 23, 2026
Deceptive. We're told that the maintenance contract and alarm system were included in the COST of the car. We were offered that because i showed the sales pe We're told that the maintenance contract and alarm system were included in the COST of the car. We were offered that because i showed the sales people that I could buy the same car somewhere else for 3000 less.. they made the offer and we took it. Then a week later I came into some inheritance. I called Honda financial to get the payoff and it was about 10,000 more than it should have been and the person on the phone said because I added on all these options. There were several. When signing all the paperwork it was a rush and the guy was more interested in showing us he could sign upside down among other things rather than going through each line item. Just think. I never would have caught this had i not been in a position to payoff the car quickly. How many others got swindled. I came into the dealer and had them cancel every add option and I'm waiting for the paperwork to come from honda financial but can tell you i will NOT be back to Gardena honda and won't refer anyone there More
February 23, 2026
Thanks for all the help. My issues were resolved and a on time manner, I like to continue my business with this dealer because of the excellent customer service. My issues were resolved and a on time manner, I like to continue my business with this dealer because of the excellent customer service. More
February 18, 2026
Always such an AMAZING Service Experience with Gardena Honda. The prompt & professional staff, the easy check-in and check-out process, the cleanliness of the facility, and the overall attentiveness from Honda. The prompt & professional staff, the easy check-in and check-out process, the cleanliness of the facility, and the overall attentiveness from my Service Advisor is what keeps me coming back to Gardena Honda! Can’t Thank Y’all enough for taking great care vehicle!!! More
February 17, 2026
I left Gardena Honda fully satisfied! ! Every person that helped was outstanding!! Loving My New Honda ! Every person that helped was outstanding!! Loving My New Honda More
Other Employees Tagged: Gerardo and DJ were also outstanding!! Gardena Honda will always be recommended by me because of them!!
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