Mellie Morales
Mellie Morales at Gardena Honda

Mellie Morales | Page 36

Service Customer Relations Manager

Gardena Honda

15541 S. Western Avenue
Gardena, CA 90249

Contact Me
4.7
425 Reviews

Dealership Experience

2 yrs

Languages Spoken

English English

Spanish Spanish

4.7

425 Reviews

Write a Review

425 Reviews of Mellie Morales

February 27, 2026

Dealership Rating
Employee Rating

Good information. Exselente service. Thank you. For oil change and rotation tire good job 👏 all personal More

by Edgard suce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2026

Gardena Honda responded

We’re so glad to hear you had a great experience with our team! Providing excellent service and quality care is what we strive for. Thank you for taking the time to share your thoughts. We look forward to serving you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 27, 2026

Dealership Rating
Employee Rating

Their professionalism is amazing! Alexis is so professional and attentive not to mention courteous. He always seems to actually listen and helps me find a resolution whether its a sim More

by Sara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexis

Mar 02, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience, Sara! We're glad Alexis provided attentive and professional service for your vehicle needs. Keeping your car safe is our priority, and it's great to know he made a difference. Your kind words will be shared with him! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 27, 2026

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Employee Rating

Staff was super helpful and friendly Gerarado was amazing. He was there every step of the way. We had conversations about what needed. And he exceeded my expectations. More

by DECEMBERHAYES19
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gerarado

Mar 02, 2026

Gardena Honda responded

It’s wonderful to hear about your positive experience! Gerarado truly embodies our commitment to excellent service, and we’re glad he was there to assist you. Your satisfaction means a lot to us, and we look forward to welcoming you back in the future! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2026

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It was so easy and fast! It is a fantastic service! Thank you so much! More

by MAK5155201
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Gardena Honda responded

We're delighted to hear you had such a smooth experience! Providing fast and fantastic service is what we aim for, and it's wonderful to know we met your expectations. Your support means a lot to us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2026

Dealership Rating
Employee Rating

Leprince Elharfouche is amazing. He helped my son and me find a car we were happy with. His patience during the transaction was incredible. You’ll leave with a smile from this dealer More

by ERIKAROJAS_10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2026

Gardena Honda responded

We're so glad to hear about your positive experience with Leprince! His dedication to helping customers is truly commendable. It's wonderful to know that you and your son found a car that makes you happy. We look forward to welcoming you back soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

February 26, 2026

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Employee Rating

Benny was great very communicative and got me in and out! Will recommend him to everyone! More

by DDSJR20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Gardena Honda responded

We're so glad to hear about your positive experience with Benny! His dedication to communication and efficiency truly makes a difference. Thank you for recommending us; we look forward to serving you and your friends in the future! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 25, 2026

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Employee Rating

Not really sure what to say about the dealership itself but I can say for the most part customer experience was good. I do have one complaint however, we originally came in on Saturday for a car repair tha More

by NAMEDBYHIM
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Gardena Honda responded

Thank you for sharing your feedback. We’re glad to hear your overall customer experience was positive, but we’re very sorry for the confusion regarding the features on your new vehicle. This is not the experience we aim to provide, and we’d like the opportunity to discuss what options may be available to ensure you’re satisfied with your purchase. Please reach out to me directly at 424-340-9120 so we can review this with you. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

Mar 11, 2026

NAMEDBYHIM responded

Hi Elizabeth, I called and left you a voicemail please call me back as soon as you can…. Never mind I just spoke with Honda and they provided some clarity so all good

February 25, 2026

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Quick and easy , no hassle what so ever . Installed my plates as well. Great service More

by richiesaidso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2026

Gardena Honda responded

We're so glad to hear about your positive experience! Quick and hassle-free service is what we strive for, and it's wonderful that our team could assist you with your plates as well. Looking forward to seeing you again soon! Regards, Mellie Morales Customer Relations Manager mmorales@gardenahonda.com

February 25, 2026

Dealership Rating
Employee Rating

Muchas gracias por el servicio que me dieron ,para la persona que me ayudo todo el tiempo Milli cuando llegamos a pedir precios ,y ayudar en en todas nuestras dudas antes de comprar el carro . More

by DELEON.ROSA47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2026

Gardena Honda responded

Nos alegra mucho saber que tuvo una experiencia positiva! Milli es un gran activo para nuestro equipo, y es maravilloso saber que hizo que su proceso de compra de auto fuera sencillo e informativo. Disfrute de su nuevo vehículo y esperamos verle pronto! Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

February 24, 2026

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Employee Rating

Great dealership, I believe this is our third car here. Very professional as always, great service, friendly staff. More

by SAGREDO.LUIS24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Gardena Honda responded

We're delighted to hear about your positive experiences with us! It's wonderful to know you've chosen us for your third car. Our team strives to provide exceptional service, and your kind words inspire us to keep up the great work. Looking forward to seeing you again! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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