Mellisson Farilien | Page 2

I enjoyed working with Supreme. He was polite, friendly and knowledgeable. When we were finalizing the pickup, we ran into a few hiccups. I feel that the sales manager should h He was polite, friendly and knowledgeable. When we were finalizing the pickup, we ran into a few hiccups. I feel that the sales manager should have reviewed the paperwork to be sure everything was in order. When we went to pickup the car, we couldn't because the insurance was not obtained. Next I was not reminded to bring the title to my trade in. Next, I was contacted by my bank to complete new paperwork because an extra box was checked off. Next, I had to sign new DMV paperwork because I was given incorrect paperwork. Due to the inconveniences, I asked for my first oil change to be on Matthews and Connor indicated he would do something but in the end, nothing. A little above and beyond customer service goes a long way and would have changed my rating below I would recommend the dealership because they had a good inventory More

by lschlutow Verified Customer Verified Customer

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Great job about working out the pricing-wasn’t there all day and had the color i asked for without any problems. day and had the color i asked for without any problems. More

by SPY Verified Customer Verified Customer

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I was greeted as I walked in the door and immediately someone was asking how they could help me. I was shown 3 cars that had options I was looking for. All of my questions were answered and after test dr someone was asking how they could help me. I was shown 3 cars that had options I was looking for. All of my questions were answered and after test driving I made my choice. The whole process was fairly quick with terms that fit what I asked for. Thank you for a great experience! More

by Tom Cole Verified Customer Verified Customer

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Nice fun atmosphere, took time to explain information and added an we owe you slip to help with the sale. added an we owe you slip to help with the sale. More

by swjr244 Verified Customer Verified Customer

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I had an excellent experience purchasing my vehicle! The sales manager worked with me to get in range I was hoping for. The sales manager worked with me to get in range I was hoping for. More

by saragorham1 Verified Customer Verified Customer

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Amazing group of people. Best deal ever on my lease. I will never go anywhere else! Best deal ever on my lease. I will never go anywhere else! More

by REBECCA39 Verified Customer Verified Customer

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Mel was fantastic to work with. I would recommend Matthews Kia of Schenectady and Mel to friends and family. I would recommend Matthews Kia of Schenectady and Mel to friends and family. More

by GINENTONIC Verified Customer Verified Customer

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If I tell you, it’s been the most impressive experience ever in a car dealership to the point where what I was looking for my money down my credit score they worked miracles to tell you the truth there wer ever in a car dealership to the point where what I was looking for my money down my credit score they worked miracles to tell you the truth there were I god Send. All members at Mathews Kia in Schenectady were knowledgeable courteous again impressive informative, they know how to treat a customer. I would be there for my next vehicle for sure and passing the experience onto my family, coworkers and friends. More

by janddbail@hotmail.com Verified Customer Verified Customer

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