Melvin Alston | Page 21

My Lexus had a very odd problem which was difficult to diagnose. Tony, Melvin and many of the technicians worked very hard to determine what was causing the issue. Tony went above and beyond what any norm diagnose. Tony, Melvin and many of the technicians worked very hard to determine what was causing the issue. Tony went above and beyond what any normal professional would do to get at the root of the problem. I am really grateful to everyone who spent a lot of time to fix my car. I couldn't be happier with my car or my choice to have it serviced at Jim Hudson. More

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Excellent Service has always been given at Jim Hudson Lexus Dealership in Columbia SC, my service advisor, Melvin Alston will do an excellent job of keeping you informed as the status of vehicle while in Lexus Dealership in Columbia SC, my service advisor, Melvin Alston will do an excellent job of keeping you informed as the status of vehicle while in Dealerships car.....Great Job Jim Hudson all my 3 Lexus come here...... More

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Excellent experience. Melvin is great always. I was in and out quickly and the consultation was helpful and accurate. Appointment was easily available and customer service during entire visit was welcomin and out quickly and the consultation was helpful and accurate. Appointment was easily available and customer service during entire visit was welcoming and very courteous. More

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Excellent service by the friendly service department and my service was completed in the time frame they promised. The waiting room was inviting and comfortable. my service was completed in the time frame they promised. The waiting room was inviting and comfortable. More

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I was able to get a last minute appointment which I appreciated. The first person I spoke to was friendly, helpful and flexible. Melvin was all those things as well. appreciated. The first person I spoke to was friendly, helpful and flexible. Melvin was all those things as well. More

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Service is a treat when my car comes to your dealership. How many customers/people can say that? That's always the case when I bring my car in. Sam Mercado has become my go-to person in service. He kno How many customers/people can say that? That's always the case when I bring my car in. Sam Mercado has become my go-to person in service. He knows me, he knows my car, he anticipates what I need and delivers each and every time for me. It's a pleasure to have a car like the Lexus RX 350 (my 3rd) knowing that your service team has my back for all my driving needs. Thanks to Sam and all the Lexus service staff. Lanier Jones More

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This was the first time visiting this dealership. My oil change and other services were completed in a reasonable time frame. Thank your for your service. change and other services were completed in a reasonable time frame. Thank your for your service. More

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I,v been a huge fan of Jim Hudson Lexus since 2006! They are always professional and helpful in making any maintenance decisions! I love sharing my experience with the dealership with everyone that is in th are always professional and helpful in making any maintenance decisions! I love sharing my experience with the dealership with everyone that is in the market for a car! More

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Excellent service from Melvin Alston! I will request Melvin in the future as my service consultant! Thank you 😊 I enjoy the company overall. I am on my third Rx. Melvin in the future as my service consultant! Thank you 😊 I enjoy the company overall. I am on my third Rx. More

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I have enjoyed my experiences at Jim Hudson Lexus. From an unfortunate breakdown while traveling through Columbia, which was my initial introduction, to my recent purchase. I found the staff to be friendl an unfortunate breakdown while traveling through Columbia, which was my initial introduction, to my recent purchase. I found the staff to be friendly, personable and professional. I have been so impressed, I traveled from Florida to purchase my Lexus from Jim Hudson Lexus. Kimberly has been extremely helpful, courteous and professional. I don't purchase vehicles often but I hope she's still working there when I do. More

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