Mercedes Akers
Mercedes Akers at McLarty Daniel Ford

Mercedes Akers

Service Advisor

McLarty Daniel Ford

2609 S Walton Blvd.
Bentonville, AR 72712

Contact Me
4.7
13 Reviews

Dealership Experience

2 yrs

Industry Experience

11 yrs, 10 mos

4.7

13 Reviews

Write a Review

13 Reviews of Mercedes Akers

February 19, 2026

Dealership Rating
Employee Rating

They were polite and considerate they did not push me indirection I didn’t want to go. Shakira was professional and the offered me a low stress car buying experience More

by Geoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan McCoy, Shakera Mackey

Feb 19, 2026

McLarty Daniel Ford responded

Geoff, we're pleased to hear Shakira and our team made your experience at McLarty Daniel Ford Bentonville relaxed and pressure-free. Thank you for your business!

February 19, 2026

Dealership Rating
Employee Rating

Mercedes is awesome as always. She is always a pleasure to work with. She always calls and keeps me in the loop More

by brandonwidows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

McLarty Daniel Ford responded

Brandon, thank you for sharing your feedback with Mercedes and the team! We hope to see you again at McLarty Daniel Ford Bentonville!

February 14, 2026

Dealership Rating
Employee Rating

I like the way i was kept in the loop about what was ok with my car and what was needed. Also whether it was needed right then or not right then. I knew exactly what the charges would be . They delivered i More

by Lsmonroe49@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

McLarty Daniel Ford responded

We’re pleased to hear our team kept you informed every step of the way! Thank you for choosing McLarty Daniel Ford Bentonville and for sharing your support.

February 14, 2026

Dealership Rating
Employee Rating

Mercedes is my go to person. She is always available and takes care of all my service needs. She makes recommendations on preventive service which has extended & improved the per More

by rroberts20042005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2026

McLarty Daniel Ford responded

It's great to hear the Mercedes takes amazing care of you and your vehicle! Thank you for choosing McLarty Daniel Ford Bentonville and for sharing your feedback. Take care!

February 12, 2026

Dealership Rating
Employee Rating

Short answer says it all for me… I choose to drive 1hr 20mins to have my service performed at McLarty Ford in Bentonville instead of going to other Ford dealerships that are closer and less time. I like t More

by jakewimer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 12, 2026

McLarty Daniel Ford responded

Hi Jake, we truly appreciate your loyalty and willingness to drive the extra miles for our team at McLarty Daniel Ford Bentonville. We’re grateful to have you as a customer! Safe travels and see you next time!

February 05, 2026

Dealership Rating
Employee Rating

The dealer ship is amazing and the service tech Mercedes better than good she is so polite and sweet.I would recommend this dealership to everyone. More

by Dr9icekitty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 06, 2026

McLarty Daniel Ford responded

Thank you for the fantastic review! We're glad Mercedes and our team impressed you. We truly appreciate your recommendation and look forward to seeing you again at McLarty Daniel Ford Bentonville!

October 24, 2025

Dealership Rating
Employee Rating

McClarty Daniel offered the vehicle that I had been looking for at an exceptional price. Their dealership is top notch! More

by thorntonnancy57
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Shakera Mackey

February 20, 2025

Dealership Rating
Employee Rating

Mercedes is a great service representative. She is always friendly and helpful. She kept us updated on the status of our vehicle, and made sure to explain things to us clearly. Overall great ex More

by Rapheal538us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2025

McLarty Daniel Ford responded

Rapheal, thank you so much for the review! We truly appreciate the kind words as well as your business. We're so happy to hear that you had a pleasant experience with Mercedes during your last visit to our dealership with our service department. We're already looking forward to your next visit. Please do not hesitate to reach out if there's anything we can do for you in the future!

September 20, 2024

Dealership Rating
Employee Rating

Mercedes took great care of us. Empathetic and kind she helped us work through some issues and problems. Would definitely go back to her again. More

by spfam5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

McLarty Daniel Ford responded

Thanks for the positive review! It's great to hear that Mercedes was such a big help to you on your last visit. Please come see us again!

September 20, 2024

Dealership Rating
Employee Rating

Excellent customer service! Mercedes was very knowledgeable and exceptionally communicative. She will definitely be my go-to service advisor the next time I have any issue with More

by 👍🏻
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

McLarty Daniel Ford responded

Thank you for the 5-star review! We're glad to hear that Mercedes helped you out on your last visit, and she'll be your go-to service advisor during every visit. Have a great day!

1

Dealership Inventory (514 Vehicles)

used 2023 Chrysler Pacifica car, priced at $24,394
2023 Chrysler Pacifica
used
Brilliant Black Crystal Pearlcoat exterior
Automatic
Front-wheel Drive
new 2025 Lincoln Navigator car, priced at $96,775
2025 Lincoln Navigator
new
Black Metallic exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $34,759
2026 Ford Mustang
new
Race Red exterior
Automatic
Rear-wheel Drive
new 2026 Ford Mustang car, priced at $35,591
2026 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive
new 2025 Lincoln Corsair car, priced at $44,093
2025 Lincoln Corsair
new
Red Carpet Metallic Tinted Clearcoat exterior
CVT
All-wheel Drive
new 2026 Ford Mustang car, priced at $48,039
2026 Ford Mustang
new
Shadow Black exterior
Automatic
Rear-wheel Drive