Meredith Miller

This woman and her team called me several times a day for 4 days after I bought my car to come back in to resign some paperwork. However when there with my MVA tags being flagged. They waited 23 days to tell 4 days after I bought my car to come back in to resign some paperwork. However when there with my MVA tags being flagged. They waited 23 days to tell me and thats only because I called asking about my registration. Smh. Meredith claimed they sent a letter explaining why I didn't get my tags with a refund of the $191 they charged me. Never received it. A week later I called again and now she says they mailed it out a few days ago. A week later and still haven't received anything. I really wish I never had any business with this team of "professionals". More

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Tyrone Carr was very helpful! He was very receptive to what i was looking for, answered all my questions, and was very patient with my decision making! He was very receptive to what i was looking for, answered all my questions, and was very patient with my decision making! More

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We enjoyed working with James Franklin. He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we we He was very helpful and understanding. No pressure at all. He stayed with us and helped us get into the vehicle we wanted. He also ensured that we were connected with the right personnel for our different steps along the way. I appreciate that he called after the sale to check on us and see how our transition to our new vehicle was going. More

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Horrible experience at this dealer purchased 3 VW vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from o vehicles from 2021-2023. Didn’t have any issues before. Obviously new staff now, they are only interested in wasting time, they forget details from one conversation to the next. Just some old school scummy car dealer practices. They were not interested in getting a deal done, just wasting time. I took my business down the road, bought a car same day at a honest dealer. David, Jordan and a finance lady were the individuals I interacted with, just all over the place More

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Brandon is the best! We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our We’ve been using Heritage VW since the OM location closed, and everyone is always beyond personable and helpful. Brandon was not pushy, answered our questions, and was extremely patient as we worked out the financials. I would never consider going anywhere else as long as I’m driving a VW! Truly, the best experience! More

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We had a positive experience working with Stephen. He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all ki He helped us consider our options and patiently answered all of our questions. The other people at the dealership that we interacted with were all kind and helpful. More

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They made sure everything got done in less than a day and checked up to be sure I was satisfied. checked up to be sure I was satisfied. More

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This is my second time buying from Heritage VW Catonsville. Naz is excellent working deals. Quick and efficient. Makes the car buying easy. I don’t have to spend all day at the dealership. Highly Catonsville. Naz is excellent working deals. Quick and efficient. Makes the car buying easy. I don’t have to spend all day at the dealership. Highly recommend. More

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Naz, you did a great job with us and this makes a huge difference always. we will be back for more business with you, Thanks one more time por your help!!!! difference always. we will be back for more business with you, Thanks one more time por your help!!!! More

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I had a great experience at heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. My salesperson was very helpful. I recommend heritage volkswagen. More

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