Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 14

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
290 Reviews
4.9

290 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

290 Reviews of Merrell Middleton

September 03, 2021

Dealership Rating
Employee Rating

I was so well taken care of by Mary Margaret and all the staff at Westside Lexus it was so easy to go through the credit app and picking out a car and I even received a sweet personalised care package for m More

by NICHOLE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Westside Lexus responded

We are grateful to have such an enthusiastic team here and will be sure to pass along your thanks to Mary. Please let us know if there is anything else we can do you for down the road. Have a wonderful day!

August 31, 2021

Dealership Rating
Employee Rating

I’ve been a customer at Westside Lexus since 1993 and would not go anywhere else to buy a new car. Everything at Westside, including the people, is always top notch. More

by Stephanie S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Alex Gifford, Nellie

Sep 01, 2021

Westside Lexus responded

Thank you for giving Westside Lexus such a great shoutout. We are grateful to have you as a customer, Stephanie, and wish you the best in your new ride. Enjoy!

August 31, 2021

Dealership Rating
Employee Rating

Mary Margaret and Merrell were wonderful! The y made the purchase very easy. I will recommend Westside Lexus to friends as I have in the past. More

by MOLLYROE
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Aug 31, 2021

Westside Lexus responded

Molly, we're delighted to hear that multiple team members played a role in the success of your purchase! We're happy that we were able to make things easy for you and we can't tell you what it means to us that you'll continue to recommend Westside Lexus to friends. We're grateful for your support and we look forward to your next visit!

August 28, 2021

Dealership Rating
Employee Rating

Everyone that I dealt with were all wonderful friends- knowledgeable, kind and caring! I have driven a Lexus since about 20 years and love the car. Also have been dealing with Westside Service Center for More

by namdem
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Christian Davidson , Travis

Aug 29, 2021

Westside Lexus responded

Thank you for your longtime business and lovely review! We're delighted to hear we've been providing such kind and efficient service and care over the years - and we appreciate you taking the time to share! See you next time! - the Westside Lexus team

August 23, 2021

Dealership Rating
Employee Rating

Dom and Merrell were an excellent team; Merrell was our first contact and performed the final delivery of the vehicle we selected. Dom did an incredible job introducing us to the options available, helping More

by noname_westside
Recommend Dealer
Yes

Other Employees Tagged: Dominic Thornton

Aug 24, 2021

Westside Lexus responded

Thank you so much for posting about your time working Dom and Merrell! We really appreciate your feedback and are glad that overall you're a satisfied customer. Safe travels in your new vehicle! We hope for the chance to work together again at Westside Lexus.

August 18, 2021

Dealership Rating
Employee Rating

Their service after the sale is better than any dealer in town. The sales department was very helpful. This purchase was my third car from this dealer. More

by douglasnilsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Westside Lexus responded

Douglas, it is gratifying to hear that our team has given you a great experience both during and after your purchase! Thank you for choosing Westside Lexus and for leaving us a five-star review. We wish you many safe and happy miles in your new car!

August 17, 2021

Dealership Rating

Westside Lexus, including everyone on its staff, especially Mary Margaret McGowan and Chase Clements, is the most “top- notch” automobile dealership, and are the finest sales person and maintenance More

by jtompkins2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 17, 2021

Westside Lexus responded

We can't ask for better feedback than this! It's wonderful to hear that Margaret and Chase made this your best car-buying experience yet and we truly appreciate your business. Thank you from everyone at Westside Lexus!

Aug 17, 2021

jtompkins2 responded

You’re more than welcome! Keep up the great work!

August 05, 2021

Dealership Rating
Employee Rating

I bought a Lexus 6 year’s ago from Westside and had a wonderful experience. The service department was wonderful for those 6 years. This past visit I was disappointed with the way my communication was ha More

by Patrise1122
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Aug 06, 2021

Westside Lexus responded

While I'm glad to see that our team continues to provide you with great service, I am concerned to see your additional feedback. We try to find the best option for shoppers and I apologize if there was a miscommunication here. I am more than willing to speak directly if you would like to. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

August 02, 2021

Dealership Rating
Employee Rating

Has a good amount of inventory to select from compare to other dealerships. My salesman was super nice and accommodating. The dealership was clean and nice! More

by brennatran
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Westside Lexus responded

Thank you for leaving Westside Lexus your positive feedback, Brenna - we all sincerely appreciate it! Come back again next time!

August 02, 2021

Dealership Rating
Employee Rating

We have dealt with Westside and Northside Lexus for years. I believe this last purchase makes 11 lexus we have purchased and only one came from another dealer. Our sales lady and her assistant were spo More

by Janelynnwilliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2021

Westside Lexus responded

Thank you for the amazing review! We're honored and flattered to have earned your longtime business and confidence, and we hope the newest Lexus exceeds your expectations! Safe travels, from all of us here at Westside Lexus!

...
14
...

Dealership Inventory (775 Vehicles)

new 2026 Lexus TX 500h car, priced at $76,257
2026 Lexus TX 500h
new
Silver exterior
Automatic
All-wheel Drive
used 2021 Nissan Murano car, priced at $24,888
2021 Nissan Murano
used
Pearl White exterior
CVT
Front-wheel Drive
used 2019 Lexus RX 350 car, priced at $24,888
2019 Lexus RX 350
used
Cashmere Metallic exterior
Automatic
Front-wheel Drive
used 2018 GMC Yukon car, priced at $19,888
2018 GMC Yukon
used
Iridium Metallic exterior
Automatic
Rear-wheel Drive
new 2026 Lexus RX 350 car, priced at $63,148
2026 Lexus RX 350
new
Red exterior
Automatic
Front-wheel Drive
new 2026 Lexus RX 350 car, priced at $64,748
2026 Lexus RX 350
new
Black exterior
Automatic
All-wheel Drive