Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 20

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
290 Reviews
4.9

290 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

Languages Spoken

English English

290 Reviews of Merrell Middleton

November 10, 2020

Dealership Rating
Employee Rating

First class experience from the sales team to the finance department. This dealership I have purchased 3 vehicles from Westside Lexus and I would recommend anyone in the market to meet with Mary Margaret Mc More

by autumnhugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2020

Westside Lexus responded

We are so grateful for your repeat business and truly appreciate you sharing this fantastic feedback about our team. Thank you for recommending Mary and Merrell! All of us at Westside Lexus hope to see you next time.

November 10, 2020

Dealership Rating
Employee Rating

They are an awesome dealership! Very professional and knowledgeable of the cars. The process was easy. My parents bought several cárs from Mary Margaret over the years. More

by tsykes2020@aol. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan , Nam Pham

Nov 10, 2020

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for you and your family's business here at Westside Lexus, and we look forward to your next visit!

November 02, 2020

Dealership Rating

I've worked with Mary Margaret at Westside Lexus for many years. She is always fair and totally professional. I've also been treated with courtesy and respect by everyone at Westside. More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 02, 2020

Westside Lexus responded

Hi Chris - Thank you for taking the time to share your experience at Westside Lexus! It is our goal to deliver professional and efficient service, and it means a lot to hear that this has been reflected in your time working with Mary. We appreciate your business and hope to work with you again down the road!

October 30, 2020

Dealership Rating
Employee Rating

Mary Margaret and Merrill did an excellent job. We really appreciate their approach and everyone on the team made it a great experience. This is our fourth vehicle we’ve purchased from Mary Margaret and she More

by BRIAN.FRALICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Oct 30, 2020

Westside Lexus responded

Hi Brian - Thank you for taking the time to review us! It is excellent to hear that Mary and Merrill delivered such a fantastic purchase experience. We appreciate your business and hope to work with you again at Westside Lexus!

October 30, 2020

Dealership Rating
Employee Rating

The new 2020 Lexus was a surprise given to me on my 80th birthday! I just love it and I asked for a rep. To come to my house to explain some features! He was sooo helpful! I have used Westside for service o More

by salvis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Tran

Oct 30, 2020

Westside Lexus responded

Happy birthday and congratulations on your 2020 Lexus! We are so glad to hear that you're enjoying it. All of us at Westside Lexus appreciate you choosing us for all of your auto service needs and look forward to our continued relationship. Thank you!

October 22, 2020

Dealership Rating
Employee Rating

Mary Margaret McGowan is always knowledgeable with my questions in every area of Lexus services. She an amazing individual and I am very privileged to know her and blessed to lease my 5th car with MM. More

by vmdawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan , Nam Pham, Alex Ruata

Oct 23, 2020

Westside Lexus responded

Your feedback means so much to us, Vickie! We are proud to have earned your loyalty to Westside Lexus and are thrilled to see that Mary always helps you purchase a suitable vehicle. Safe travels!

September 17, 2020

Dealership Rating
Employee Rating

One of the main reasons I continue to make Westside Lexus my vehicle destination is because of my loyalty to Mary Margaret. From the very first Lexus I purchased "all by myself", she made and continues to m More

by lkiminteriors
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Sep 17, 2020

Westside Lexus responded

It is wonderful to hear that Mary has earned your five-stars! Thank you for sharing and for being such a loyal customer at Westside Lexus. We appreciate your business and hope to see you again next time!

September 17, 2020

Dealership Rating

Excellent service. Very experienced Team. Mary Margaret McCowen is absolutely the best sales representative that I have ever word with. Awesome experience. My wife loves her new GX!! More

by doug.stewart0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2020

Westside Lexus responded

We appreciate you taking the time to share! Thank you for choosing Westside Lexus and for shouting out Mary. It is great to hear that she was able to assist you with your purchase and get your wife into her new Lexus GX. Safe travels and we hope to see you again down the road!

September 06, 2020

Dealership Rating

It’s not the dealership per say, it’s the people in the dealership. I live in sugar land and the only reason I come all the way to Westside is because of Mary Margaret McGowan and Scott Bissonett due to th More

by MARIOMACHRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett, Mary Margaret McGowan , Mike Shafer

Sep 08, 2020

Westside Lexus responded

We can't thank you enough for your ten years of business - wow! It means the world to hear that you can depend on Mary, Scott, and our Westside Lexus team for excellent service, every time. We hope that your newest vehicle is treating you well and we look forward to working together in the future.

August 28, 2020

Dealership Rating

Best experience I have had buying a car, of any kind. Excellent facilities. Hard working people. Their sales team was very courteous and experienced. Mary Margaret McCowen is the reason I have bought ca More

by douglas.stewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Aug 28, 2020

Westside Lexus responded

Thank you for the fantastic review, Douglas! It means so much to us to see your kind words about Mary and the rest of our Westside Lexus team. We're proud to have earned your repeat business over the years and can't wait to see you back here next time!

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