290 Reviews
Write a ReviewDealership Experience
11 yrs, 9 mos
Languages Spoken
English
290 Reviews of Merrell Middleton
August 28, 2020
Mary Margaret was the best, as always! I came in to talk about options and left with my brand new car in 2 hours. Finest dealership anywhere! about options and left with my brand new car in 2 hours. Finest dealership anywhere! More
Other Employees Tagged: Mary Margaret McGowan
August 16, 2020
Everything about this experience was professional, concise and stellar! I received great information, had an opportunity to test drive, and the financing was expedited perfectly! concise and stellar! I received great information, had an opportunity to test drive, and the financing was expedited perfectly! More
Other Employees Tagged: Mary Margaret McGowan , Nam Pham
August 11, 2020
I enjoy my visits to Westside Lexus. The customer service is top notch & Mary Margaret makes me feel welcomed & satisfied. The team that supported Mary did a fantastic job! is top notch & Mary Margaret makes me feel welcomed & satisfied. The team that supported Mary did a fantastic job! More
Other Employees Tagged: Paul Rockett, Mary Margaret McGowan
August 07, 2020
This whole process of purchasing a car was very pleasant due to the professional and helpful sales reps. They were also very knowledgeable with the type of cars and services offered. due to the professional and helpful sales reps. They were also very knowledgeable with the type of cars and services offered. More
Other Employees Tagged: Travis Buck, Nam Pham
July 29, 2020
As always, Westside Lexus caters to their customers. Emailed Merrell and asked about exchanging my current leased car with a newer car. Gave him 3 colors and told him what I wanted on the car and about Emailed Merrell and asked about exchanging my current leased car with a newer car. Gave him 3 colors and told him what I wanted on the car and about how much I wanted to pay (no more than current lease. He was able to meet my request and I was only in the dealership for a ma1.25 hours from the time I walked in to the time I drove out with a new car. Fantastic job during this crazy 2020 year. Nam was super efficient with the lease details and was able to help get me closer to the amount I wanted to pay monthly by lowering my annual mileage since I work at home full time. Great job once again Westside Lexus. See you for the first oil change at some point. More
Other Employees Tagged: Nam Pham
July 25, 2020
mmm has worked with us for many years. Most knowledgeable auto sales Agent I’ve ever worked with. Don’t tell anyone how much to say auto sales Agent I’ve ever worked with. Don’t tell anyone how much to say More
Other Employees Tagged: Mary Margaret McGowan , Nam Pham
July 21, 2020
Merrell has a great customer service, very professional and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends and knowledgeable; made my wife and myself comfortable. Its was overall a good experience, definitely referring my family and friends More
July 19, 2020
Everyone was helpful and knowledgeable about what I needed as a customer. I was impressed by the quality of time and patience they all exhibited. needed as a customer. I was impressed by the quality of time and patience they all exhibited. More
Other Employees Tagged: Nam Pham
July 17, 2020
Service was excellent No wait time and car was done in a Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly Service was excellent No wait time and car was done in a timely manner I was given a loner car The service lady was friendly More
Other Employees Tagged: Kathleen Arms

