Merrell Middleton
Merrell Middleton at Westside Lexus

Merrell Middleton | Page 21

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.7
306 Reviews
4.7

306 Reviews

Write a Review

Dealership Experience

12 yrs

Languages Spoken

English English

306 Reviews of Merrell Middleton

December 03, 2020

Dealership Rating

From the receptionist to the sales people to the service people to the mechanics to the atmosphere of quality and beauty, add the incomparable excellence of the product and you have something very special. More

by dkarotkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff, Shawn An , Kathleen Arms, Mary Margaret McGowan, Nam Pham, Alex Ruata

Dec 04, 2020

Westside Lexus responded

It makes our day to read such a glowing review, thank you! We are thrilled that your experience at Westside Lexus was top-notch from start to finish. We appreciate your business and hope to have the opportunity to work with you again.

December 02, 2020

Dealership Rating

Management and sales are very fair and easy to deal with. They went out of their way to be helpful. Great buying experience. GL 63 AMG used car purchase @ Westside Lexus. More

by gweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob mngr, Catalina sales

Dec 02, 2020

Westside Lexus responded

Thank you for taking the time to share your experience working with us! We appreciate your business and are thrilled to hear that you are so pleased with your new vehicle. Safe travels, and we hope to work with you again down the road! - The Westside Lexus team

November 28, 2020

Dealership Rating
Employee Rating

The whole transaction was “social distance” approved! I was worried about how the process would work during the pandemic and it was super easy and safe! More

by cedes2nena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Dec 01, 2020

Westside Lexus responded

Thank you for posting about your experience with our Westside Lexus team. The safety and satisfaction of guests is our priority and I am happy to hear that came through to you!

November 22, 2020

Dealership Rating
Employee Rating

Great car buying experience. Would recommend Westside Lexus to my friends! They gave me great pricing! Service department is the best you will find around More

by mmiddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Nov 22, 2020

Westside Lexus responded

Thank you for leaving Westside Lexus a five-star review! We are happy to hear that our team is always such a pleasure to work with!

November 14, 2020

Dealership Rating
Employee Rating

Thanks a lot . I think everthing is very nice,Sales Thanks a lot . I think everthing is very nice, Sales person want to help . The lexus best car , maybe more advertasiment better for companiy . Deal i More

by ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2020

Westside Lexus responded

Ali, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Westside Lexus, and if you ever need anything else, don't hesitate to come back and see us again!

November 13, 2020

Dealership Rating
Employee Rating

Merrell went way beyond my expectations. He showed me cars on FaceTime, he instantly responded to my texts and calls, I signed documents using Docusign and he delivered the car to my home. That is how bu More

by bhale2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Nov 13, 2020

Westside Lexus responded

Thank you for trusting Westside Lexus with your business. It is our goal to deliver a seamless experience and I am thrilled to hear that Merrell hit the mark. We wish you safe travels in your new ride!

November 10, 2020

Dealership Rating
Employee Rating

First class experience from the sales team to the finance department. This dealership I have purchased 3 vehicles from Westside Lexus and I would recommend anyone in the market to meet with Mary Margaret Mc More

by autumnhugo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Mary Margaret McGowan

Nov 10, 2020

Westside Lexus responded

We are so grateful for your repeat business and truly appreciate you sharing this fantastic feedback about our team. Thank you for recommending Mary and Merrell! All of us at Westside Lexus hope to see you next time.

November 10, 2020

Dealership Rating
Employee Rating

They are an awesome dealership! Very professional and knowledgeable of the cars. The process was easy. My parents bought several cárs from Mary Margaret over the years. More

by tsykes2020@aol. Com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Nam Pham

Nov 10, 2020

Westside Lexus responded

Thank you for taking the time to leave us a review! We are grateful for you and your family's business here at Westside Lexus, and we look forward to your next visit!

November 02, 2020

Dealership Rating

I've worked with Mary Margaret at Westside Lexus for many years. She is always fair and totally professional. I've also been treated with courtesy and respect by everyone at Westside. More

by Chris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Laura Brown, Mary Margaret McGowan

Nov 02, 2020

Westside Lexus responded

Hi Chris - Thank you for taking the time to share your experience at Westside Lexus! It is our goal to deliver professional and efficient service, and it means a lot to hear that this has been reflected in your time working with Mary. We appreciate your business and hope to work with you again down the road!

October 30, 2020

Dealership Rating
Employee Rating

Mary Margaret and Merrill did an excellent job. We really appreciate their approach and everyone on the team made it a great experience. This is our fourth vehicle we’ve purchased from Mary Margaret and she More

by BRIAN.FRALICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan

Oct 30, 2020

Westside Lexus responded

Hi Brian - Thank you for taking the time to review us! It is excellent to hear that Mary and Merrill delivered such a fantastic purchase experience. We appreciate your business and hope to work with you again at Westside Lexus!

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