Meryl Herlong | Page 21

Good ollice Tripp from Macon G.A. Over all experience was good will. Recommend them to my family and friends praying that everyone at Herlong ford have a merry Christmas and a prospero Over all experience was good will. Recommend them to my family and friends praying that everyone at Herlong ford have a merry Christmas and a prosperous new year More

by OT1964 Verified Customer Verified Customer

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Pleasant Experience I talked and worked with Sandy over a period of a month or more due to family responsibilities I had to attend to. She was very patient and accommodat I talked and worked with Sandy over a period of a month or more due to family responsibilities I had to attend to. She was very patient and accommodated my schedule. I had spoken to several dealers, 2 of which were within 30 miles of my home, but chose Herlong. I drove 2.5 hours to purchase my new F 250 from Sandy Widener because she was great to work with and was honest and transparent with the financial part of the deal. I don't hesitate to recommend Herlong Ford for a great buying experience and availability of vehicles to choose from. Everyone I came in contact with was friendly and helpful. More

by SHERRISHARPE Verified Customer Verified Customer

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Great service from start to finish I had a bad experience at another dealership in my area. I found the exact vehicle at Herlong, and reached out to them about it. My salesman, James I had a bad experience at another dealership in my area. I found the exact vehicle at Herlong, and reached out to them about it. My salesman, James Ray, responded to my inquiry the next morning. I drove an hour one way to the dealership, and it was worth the ride when I got there. Everyone greeted me with a smile, and previous customers in the waiting area had nothing but good things to say. Throughout my buying process, the staff listen and took care of me. My family and I were pushing for time traveling back to take delivery of my truck. James, Meryl and Richard stayed there (30 mins. late after closing time). While I was finalizing paperwork, Richard showed my wife and daughter every cool thing about the truck. This is the type of service I was looking for from my local dealership. When you're in the market for another vehicle, take a look a Herlong...you won't be disappointed. More

by Ulmer Verified Customer Verified Customer

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Wonderful Experience! My car buying experience was wonderful. I am a returned customer and I have always had a great experience with buying a car at Herlong Ford. My car buying experience was wonderful. I am a returned customer and I have always had a great experience with buying a car at Herlong Ford. More

by Carolina Verified Customer Verified Customer

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Used truck purchase experience Be very careful when buying a used vehicle. They say that they rigorously inspect the vehicle but they don't. I drove 200 miles after going back and Be very careful when buying a used vehicle. They say that they rigorously inspect the vehicle but they don't. I drove 200 miles after going back and forth with the sales rep via email on a Toyota Tacoma and paid a non-refundable $500 deposit based on the sales rep's feedback. The vehicle had been on the lot for over 3 months, plenty of time to fix any issues. It was pulled and detailed and waiting for me when I arrived. When I got there and drove the car I discovered the alignment was way off as well as brake lights and fog lights broken. This is something a rigorous inspection would have found, even a quick one. I waited over 6 hours for the repairs, they had to take it to another shop. Everything but the fog lights was fixed and those lights are supposedly being drop-shipped to me. Aftermarket locks were put on the truck, I discovered this when I was 150 miles on the road back home when I stopped at a rest stop, took the keys and locked the door. The keys would not turn in the locks to unlock the door. I ended up having to break a window to get in I was told the service manager would get a hold of me with a solution. I have sent videos of the issue and, after over a week, still no response and no fog light. I hate writing this because the sales team was great, be careful on service team. I don't think you would have any issues with new vehicles with warranties. More

by STUDUNC Verified Customer Verified Customer

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Experience at Herlong Everyone was on top of questions and knew answers. Order of the vehicle was sooner than expected. Salesman, Dustin, was great trying to get everything Everyone was on top of questions and knew answers. Order of the vehicle was sooner than expected. Salesman, Dustin, was great trying to get everything More

by CTUCKER4155 Verified Customer Verified Customer

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Thank you guys!! All around an awesome car buying experience!! From walking in the door for the first time to them filling my new vehicle up with gas after I left! It All around an awesome car buying experience!! From walking in the door for the first time to them filling my new vehicle up with gas after I left! It was great. This family definitely makes you feel like family. More

by HUGHESCOLE12 Verified Customer Verified Customer

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Easy. Straight forward. My buying experience was smooth and hassle free. Low pressure sales yet informative on the features of the vehicle. Friendly people and a great envir My buying experience was smooth and hassle free. Low pressure sales yet informative on the features of the vehicle. Friendly people and a great environment. More

by KAISER_RON Verified Customer Verified Customer

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Excellent customer service Friendly with excellent courteous service from beginning to end. Large selection of new and used vehicles on the lot. New facility very clean and can’ Friendly with excellent courteous service from beginning to end. Large selection of new and used vehicles on the lot. New facility very clean and can’t say enough about how friendly they are. More

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Great buying experience Always a family experience at Herlong Ford. Wes is always helpful and prompt in communicating. Every person I met there was nice and did their best to Always a family experience at Herlong Ford. Wes is always helpful and prompt in communicating. Every person I met there was nice and did their best to help the buying experience. Will buy again from them More

by LA3553 Verified Customer Verified Customer

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