My sales rep, Mesfin, was stellar!
He was warm without being saccharine, very proactive, and facilitated a quick deal. We emailed for the first time around 8:00 am and I drove away in
He was warm without being saccharine, very proactive, and facilitated a quick deal. We emailed for the first time around 8:00 am and I drove away in my new car at about 2:00 pm that same afternoon. Mesfin was transparent and kept his promises. I highly recommend Mesfin Haile and JLR Santa Monica.
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by EARL
Verified Customer
Verified Customer
Jul 09, 2025 -
Land Rover Santa Monica responded
Thank you for taking the time to share your experience! We’re thrilled to hear that Mesfin made your car-buying process so smooth, transparent, and efficient — all in one day! Your kind words mean a lot, and we’ll be sure to share them with him. Thank you for your recommendation and for choosing Jaguar Land Rover Santa Monica. Enjoy your new vehicle!
He made it fast and easy for me, I value ease and speed
above other things.
above other things.
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by benhunsaker
Verified Customer
Verified Customer
Jul 09, 2025 -
Land Rover Santa Monica responded
Thank you for your feedback! We’re glad to hear your experience was fast and easy — just the way you value it. We appreciate you choosing Jaguar Land Rover Santa Monica and look forward to seeing you again!
Excellent customer service.
He answered all of my questions and paired me with a vehicle I love. I really enjoyed working with him.
He answered all of my questions and paired me with a vehicle I love. I really enjoyed working with him.
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by jb29
Verified Customer
Verified Customer
Apr 25, 2025 -
Land Rover Santa Monica responded
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and found a vehicle you love. It’s always our goal to make the process smooth, informative, and enjoyable. We truly appreciate your support and hope to see you again soon!
Awesome and easy experience.
No hard selling. Leave you to contemplate the purchase on your own.
No hard selling. Leave you to contemplate the purchase on your own.
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by glenn24
Verified Customer
Verified Customer
Other Employees Tagged:
Kat Marenzi
Dec 03, 2024 -
Land Rover Santa Monica responded
Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to team. If you ever need anything, please feel free to reach out! Best Regards, Jaguar Land Rover Santa Monica.
Mesfin was an absolute pleasure to work with, I just
picked up a new F-Pace SVR and wouldn't have been able to make it happen without Mesfin. Overall I left with a great experience and next time I get a
picked up a new F-Pace SVR and wouldn't have been able to make it happen without Mesfin. Overall I left with a great experience and next time I get a car I will definitely be using this dealership again.
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by troydefreesparrott
Verified Customer
Verified Customer
Other Employees Tagged:
Derek Fox
, Grigor Georgizian
Jul 09, 2024 -
Land Rover Santa Monica responded
Hi Troy, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing experience with us. I will be passing the kind words along to Mesfin. Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
One of the best buying experiences I've had with a
dealership. Fast, accommodating, and everyone was very friendly and welcoming.
dealership. Fast, accommodating, and everyone was very friendly and welcoming.
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by carolynkim23
Verified Customer
Verified Customer
Feb 16, 2024 -
Land Rover Santa Monica responded
Hi Carol, thank you so much for taking the time to give us feedback! We appreciate your business! I will be passing the kind review along to Kevin, Grigor, and Mesfin! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
Amazing dealership I am so happy I was able to find the
car I was looking for here.
car I was looking for here.
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by Wendy237638
Oct 23, 2023 -
Land Rover Santa Monica responded
Hi Wendy! Thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience!! I will be passing the kind message along to our team here at sales! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
Mesfin is very polite and responsive to any need we had.
I find him to be a very good salesman as he isn't pushy and is knowledgeable. it was a very good experience.
I find him to be a very good salesman as he isn't pushy and is knowledgeable. it was a very good experience.
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by twhitesell
Verified Customer
Verified Customer
Jul 31, 2023 -
Land Rover Santa Monica responded
Hi Thomas, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience! I will be passing the kind message along to Mesfin Haile! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
Great.
Easy transaction. Would work with them again. Been a customer of Hornburg since 1965.
Easy transaction. Would work with them again. Been a customer of Hornburg since 1965.
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by dweissberg
Verified Customer
Verified Customer
Other Employees Tagged:
Stelian Tomozei
Jun 20, 2023 -
Land Rover Santa Monica responded
Hi, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had a smooth purchasing experience! I will be passing the kind message along to Mesfin, and Stelian! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
Professional relational
knowledgeable friendly
Not
high powered Like other dealers
I want to buy another car here because everyone was so friendly and the atmosphere was professional, but sophistic
high powered Like other dealers
I want to buy another car here because everyone was so friendly and the atmosphere was professional, but sophisticated, thoughtful, and made you feel like you’re the only one there.
Buying a car here was easy- not a game
Thank you!!!
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by hollychov7@gmail.com
Verified Customer
Verified Customer
Other Employees Tagged:
Vivian and financing team
May 02, 2023 -
Land Rover Santa Monica responded
Hi Holly, thank you so much for taking the time to give us feedback! We are thrilled to hear that you had an amazing purchasing experience! I will be passing the kind words along to Vivian, Mesfin, and our Finance team! Looking forward to servicing you again in the future! Best Regards, Jaguar Land Rover Santa Monica.
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