Messi Morales
Digital Sales
Shottenkirk Chrysler Dodge Jeep Ram Granbury
4970 E US Hwy 377
Granbury, TX 76049
I am bilingual speak Spanish and English. I have two beautiful smart daughters. They are tri-lingual. I enjoy spending time with my family, and when I'm not with them I like getting involved in the community in any way I can. I'm also a Dallas Cowboys fan. As a sales representative, I couldn't be happier to assist people to get the vehicle of their dreams. I am dedicated and excel in customer service. Customers are like family and I treat each and every one with respect. I like to consider every customer as an extension of my family. Hablo español e inglés. Tengo dos hermosas hijas inteligentes. Son trilingües. También soy fanático de los Dallas Cowboys. Soy dedicado y sobresalgo en el servicio al cliente. Los clientes son como una familia y trato a todos y cada uno con respeto. Me gusta considerar a cada cliente como una extensión de mi familia. ¡Espero verte pronto!
Read moreDealership Experience
2 yrs, 2 mos
Industry Experience
10 yrs, 11 mos
Languages Spoken
English
Spanish
57 Reviews
Write a Review57 Reviews of Messi Morales
April 03, 2024
They , particularly Mr Osborne, helped immensely in a difficult process. Their delivery process was great. Thank you all very much . difficult process. Their delivery process was great. Thank you all very much . More
Other Employees Tagged: Kirk Wood, Christina Espinoza, James Osborn
February 27, 2024
Dealer did not provide paperwork or digital copy of finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. finance information and now, two months later, I haven’t received any information on my new loan and my trade in is still listed on my credit report. More
February 10, 2024
I found the truck I wanted on cargurus. com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name M com and it was sitting at this dealership in Granbury TX . I called immediately and secured the vehicle as they are hard to come by. A salesman name Messi picked up the phone right away and he was very nice, efficient and helped me secure the deal. Another really nice thing he did was he went out to look at the truck and took personal pictures on his cell and text them to me and gave me his honest opinion, and his opinion was that it was mint condition, and when I arrived truly was mint Because I lived in Austin and it was a 3 Hour drive to Granbury. I could not get there for three days but with a $500 deposit towards the vehicle they were willing to keep it for me. I can’t say enough good things about these guys ; the finance manager also was very fast and efficient and very nice. This is one great dealership. I’m very happy I found them . More
January 31, 2024
Chris Bayless our sales associate was very accommodating and made the process very easy for us. Thanks Chris! and made the process very easy for us. Thanks Chris! More
Other Employees Tagged: Chris Bayless, Kirk Wood, Christina Espinoza
January 23, 2024
Awesome service every time everyone up there is always so nice and so great to work with nice and so great to work with More
Other Employees Tagged: Chris Bayless, Pete Gutierrez IV, Christina Espinoza, Bryton Sargent, James Osborn, Kyle Porter, Schuyler Runyan, Noelee Garcia, Meagan Danley
January 19, 2024
Started out very badly. No follow up. No return calls. No one knew what was promised during the purchase of my car. No inner office communication within the company, at all. No follow up. No return calls. No one knew what was promised during the purchase of my car. No inner office communication within the company, at all. I was really sad and frustrated. I am a 30 year, dedicated, Dodge buyer. and I am not used to being dissatisfied with Dodge companies/stores/service, etc.in any state I have lived in. I was ready to move on to another Dodge dealership in another city. Shawn , in the service department. happened to answer the phone one day and totally took over to get me back on track with the company and transaction even when it was not his transaction. He is very considerate and professional. He returned calls when he said he would! A new service manager happened to have started working there in the middle of my new purchase and transaction. Kirk (I hope I have his name correct) was informed of the problems from Shawn. He heard my issues, investigated them, followed up with me during that time, and corrected all outstanding issues. Both went above and beyond to assist me. The customer service I am used to with Dodge dealerships has been restored! I will be back next month for new truck tires and will be purchasing a new vehicle from them again in the near future. More
Other Employees Tagged: Shawn. Kirk
January 17, 2024
Very welcoming and helpful staff. The service team was ready to help and got us in and out in no time. The service team was ready to help and got us in and out in no time. More
Other Employees Tagged: Noelee Garcia
December 30, 2023
This was one of the most pleasant car buying experiences we have ever had. Thanks! we have ever had. Thanks! More
Other Employees Tagged: Chris Bayless, Pete Gutierrez IV, Christina Espinoza, Bryton Sargent, James Osborn, Kyle Porter, Schuyler Runyan, Noelee Garcia, Meagan Danley