Michael Ayala
Michael Ayala at Salem Ford
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Michael Ayala

Product Specialist

Salem Ford

60 South Broadway
Salem, NH 03079

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4.9
14 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

14 Reviews

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14 Reviews of Michael Ayala

April 27, 2024

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Employee Rating

Dependable service a price that is nice a price I can afford a price that does not go up friendly personell More

by twocando84
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Recommend Dealer
Yes
Apr 28, 2024

Salem Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Salem Ford! Proud member of the Key Auto Group Your friends at Salem Ford

April 24, 2024

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I was happy with the deal . Great sales force , no pressure on deal , good explanation of available warranty More

by gaberaposo49
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Driscoll

Apr 24, 2024

Salem Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Salem Ford. Proud member of the Key Auto Group Your friends at Salem Ford

April 20, 2024

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Great service! ! They went out of the way to make us comfortable waiting for the car. More

by LAPARISE
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Recommend Dealer
Yes
Apr 21, 2024

Salem Ford responded

Thanks for sharing about your experience with Salem Ford. We appreciate your business and hope to see you again soon! Proud member of the Key Auto Group Your friends at Salem Ford

April 17, 2024

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We felt very comfortable with the deal . The salesman was very helpful. We wood return there More

by gaberaposo49
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Driscoll

Apr 17, 2024

Salem Ford responded

Thank you for your business and this review, Gabe. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Proud member of the Key Auto Group Your friends at Salem Ford

April 09, 2024

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All of the staff were very friendly and worked with us on our budget. We purchased the car we came in for and the process was very wffecient. More

by bridgetecook1
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Recommend Dealer
Yes
Apr 09, 2024

Salem Ford responded

Bridget, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Salem Ford, we look forward to having you as a valued customer for many years to come! Proud member of the Key Auto Group Your friends at Salem Ford

April 08, 2024

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Two stars is being nice! This is for a Ford Lightning. I arrived early in the morning and parked it at the charger. While I was waiting for my Uber, I watched the first emplo More

by david@spinlabcnc.com
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gerry Lamirande

Apr 08, 2024

Salem Ford responded

David, we are sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Your friends at Salem Ford

March 31, 2024

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Absolutely fantastic dealership. Every individual person we dealt with was extremely professional and helpful, from the Sales Rep, Sales Manager, and Financial Officer. They assi More

by jrdube
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Recommend Dealer
Yes
Apr 01, 2024

Salem Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Proud member of the Key Auto Group Your friends at Salem Ford

March 23, 2024

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We were so pleased with the exceptional service and respectful treatment we received, particularly from Michael, that we selected the vehicle we were considering there over others we had seen. Great j More

by terri.casoni2
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Leonard Huysmans

Mar 25, 2024

Salem Ford responded

We are so glad that we had the opportunity to work with you, Terri, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Proud member of the Key Auto Group Your friends at Salem Ford

March 07, 2024

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Employee Rating

I had a great experience at Salem Ford. The staff (Michael A, Conner, and Brandon) were very informative and personable. All my questions were answered in detail and they made the process e More

by Katie
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Driscoll, Conner Sheckler , Destiny Lane

Mar 07, 2024

Salem Ford responded

We are so glad that we had the opportunity to work with you, Kate, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Your friends at Salem Ford The Key Difference

February 29, 2024

Dealership Rating
Employee Rating

Deceptful sales tactics. Story kept changing about availability of "technician" and ability to address/not address TPMS....$700 doc fee? I'm glad others have had good experi More

by chayw4
Recommend Dealer
No

Other Employees Tagged: Ben Holloran

Feb 29, 2024

Salem Ford responded

We regret to hear about your experience with our dealership. We appreciate your feedback and will be looking further into this matter to see how we can improve. Thank you, Your Friends at Salem Ford

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