Michael B. Brandon | Page 10

Michael Goes Above and Beyond! Michael Brandon was the consummate professional. From the first moment I spoke with him regarding my lease, I knew I was in excellent hands. Michael Michael Brandon was the consummate professional. From the first moment I spoke with him regarding my lease, I knew I was in excellent hands. Michael was a great listener and knew what it would take to get my business. Dealing with Michael over the phone was stress free considering the distance between Boca Raton and Tampa. He made me feel like a valued customer even before I became one. He went above and beyond by not only meeting me to deliver my new XT5 but by also spending the time to go over the new car and get me comfortable with the transition. Michael is a valuable asset to Ed Morse and will be highly recommended by me to friends and family in the future. Thank you Michael! More

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great experience Michael was awesome to deal with. Took the time to answer all my questions. Have told friends and family how professional and friendly I was treated Michael was awesome to deal with. Took the time to answer all my questions. Have told friends and family how professional and friendly I was treated. Will recommend him and the whole experience to everyone. Thank you More

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Superior experience Ed Morse Cadillac has provided me with exceptional service over the last 4 years. When it came time to lease a new vehicle, Michael Brandon was there Ed Morse Cadillac has provided me with exceptional service over the last 4 years. When it came time to lease a new vehicle, Michael Brandon was there to make the process as streamlined and easy as possible. He made sure that everything about my new vehicle was perfect! I highly recommend Michael to anyone looking to purchase or lease a vehicle from Ed Morse Cadillac. More

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Always there for me! Just bought our third Cadillac from Michael and as always receive excellent service from him. He is very patient with me and helps explain the new te Just bought our third Cadillac from Michael and as always receive excellent service from him. He is very patient with me and helps explain the new technology. Like the fact that he's been there 14 years! More

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great people to deal with i have dealt with them for 17 year michale brought my loaner and my xts back and forth to me to complete the transaction. because he was aware of my travel limitations whats not to like michale brought my loaner and my xts back and forth to me to complete the transaction. because he was aware of my travel limitations whats not to like about ed morse cadillac More

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First Caddy! Michael helped us every step of the way from the moment we stepped foot on the lot. We found a car that fit our needs for the price we wanted to pay. Michael helped us every step of the way from the moment we stepped foot on the lot. We found a car that fit our needs for the price we wanted to pay. When it's time to purchase another car, Micheal will be our first call. More

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Michael Brandon and Ed Morse Cadillac This is the third vehicle I have leased from Ed Morse Cadillac. Michael Brandon has been my sales rep each time. I enjoy working with Michael Brando This is the third vehicle I have leased from Ed Morse Cadillac. Michael Brandon has been my sales rep each time. I enjoy working with Michael Brandon. He is very forthright and respectful of my time, patience and style. The overall experience did not meet my expectations though. This was not due to anything that Michael Brandon did, however, but was due to the leaders/managers he was forced to work with. One, who I never met/saw, continued to play with numbers that did not meet my needs. Michael Brandon knew what I was looking for prior to my visit, as we had been in constant communications. He also knows that I don't want to feel like I am being "worked" by pushy sales tactics. Let's agree on the numbers and get on with the transaction! The second person was a nuisance. I had to pass some crazy quiz to prove my identity. Really? Again, this is my third vehicle from the same dealer and sales rep. Why would I need to prove my identity? The quiz was flawed and I couldn't seem to pass it, no matter the combination of responses. What a waste of time. Then, at the moment of truth...when time to write the check, the numbers changed and I was told to write the check for more than Michael Brandon and I had agreed upon. I can't stomach the back and forth gimmicks or feelings of being worked. I also don't expect that from a dealership as reputable as Cadillac. I'll close by reiterating that I am pleased with Michael Brandon and enjoy working with him. I can't say the same for his teammates. More

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Great Service and Dealership It has been a pleasure working with the Ed Morse Team from dealing with Michael Brandon to the Service Dept with Shelley A. I would highly recommend It has been a pleasure working with the Ed Morse Team from dealing with Michael Brandon to the Service Dept with Shelley A. I would highly recommend Michael; he was knowledgeable and helpful! More

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Very pleased Mr. Brandon is an outstanding individual. He went above and beyond professional. His expertise and determination to help is unparalleled. I would high Mr. Brandon is an outstanding individual. He went above and beyond professional. His expertise and determination to help is unparalleled. I would highly recommend Cadillac to anyone desiring excellent service. More

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Very good car buying experience. Michael Brandon was very helpful in making the car buying experience easy. The dealership itself was impressive with the amount of cars available, th Michael Brandon was very helpful in making the car buying experience easy. The dealership itself was impressive with the amount of cars available, the cleanliness and the helpful staff. More

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