Michael B. Brandon | Page 16

Very satisfied! We have always been pleased with both the sales and service departments. Michael Brandon was very easy to work with helped us find the car we wanted. We have always been pleased with both the sales and service departments. Michael Brandon was very easy to work with helped us find the car we wanted. Thank you for your help! More

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exceptional service Michael and Steven were very helpful, patient, and understanding in the recent purchase of my new vehicle. There was always open communication and e Michael and Steven were very helpful, patient, and understanding in the recent purchase of my new vehicle. There was always open communication and explanation of each part of the process. I will definitely recommend them to others. More

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The real deal Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac servi Mr. Brandon had left me a message regarding my lease vehicle and a current dealership offer. I needed my leased Cadillac from Ed Morris Cadillac serviced and I contacted Michael who explained to me and my wife all our options regarding our current lease or the greatest deal for a 60 month zero interest loan on a new XT5 Cadillac. Michael proceeded to show my wife and me the available cars, colors and interiors. We test drove several vehicles and finally my wife reached a conclusion. Michael was very professional, courteous and at no time either my wife or I felt like we were under pressure to purchase a car. In fact we only went to have the leased vehicle serviced and with such an offer from Ed Mortis Cadillac with zero interest for 60 months we just could not turn down this offer. Thanks again to Michael Brandon and Ed Morris Cadillac More

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A wonderful and personal experience. Cadillac outshines other cars again! Thanks to Michael Brandon for his assistance and professionalism! He knew everything about each car/cross over a Cadillac outshines other cars again! Thanks to Michael Brandon for his assistance and professionalism! He knew everything about each car/cross over and helped make an informed decision. More

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Amazing experience! Michael Branden was amazing. Took all the time I needed. He and his team gave me options and did everything they could to get me the budget I needed. Michael Branden was amazing. Took all the time I needed. He and his team gave me options and did everything they could to get me the budget I needed. I highly recommend this dealership. And Absolutely ask for Michael. If you just need service on your car ask for Mike. He was Awesome in trying to save my old car. He honest about exactly where you stand with things.5 stars all the way around. More

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Dealership/salesman Micheal Brandon went above and beyond to secure financing for my new vehicle. It was a complex issue with so many different parts, insurance company, Micheal Brandon went above and beyond to secure financing for my new vehicle. It was a complex issue with so many different parts, insurance company, gap insurance company and the other party's insurance company. He stuck with it long after I gave up. I am very satisfied with my new purchase. Would definitely recommend. Ed Morse is officially my new car purchase dealership. I am a Cadillac owner for life! More

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Great experience Negotiations done mostly by phone, Brandon was able to satisfy all our requests when we got to the dealer everything was ready to close the deal as ex Negotiations done mostly by phone, Brandon was able to satisfy all our requests when we got to the dealer everything was ready to close the deal as expected. Great service. Thank you More

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Excellent I Really like the place of the showroom, and the workers they are very helpful and kindly , everything's in the showroom was fantastic, i think the se I Really like the place of the showroom, and the workers they are very helpful and kindly , everything's in the showroom was fantastic, i think the services will be good as well, Thanks MOHAMED AL-SHAHWANI 8136060774 More

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but again I think Mr. Brandon for his assistance in helping I am pleased to say Mr Brandon" seem to have taken me seriously enough to help me make decisions about my purchase of the xt5 and in 25 words or less I am pleased to say Mr Brandon" seem to have taken me seriously enough to help me make decisions about my purchase of the xt5 and in 25 words or less I'm a satisfied customer to this point and I will express myself if I have issues down the road in the years to come thank you for your expertise mr. Michael Brandon. More

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2017 lease of xt 5 cadillac I had leased a Cadillac with ed morse in 2014 and received excellent service.my experience with the lease of my 2017 xt 5 was not the case. 1) after I had leased a Cadillac with ed morse in 2014 and received excellent service.my experience with the lease of my 2017 xt 5 was not the case. 1) after signing all the paper work on the day I was scheduled to pick up the vehicle, I was advised that the vehicle had a problem and needed to replace a part on the vehicle. as I was not happy with this situation I requested compensation for this delay by the sales manager. after numerous phone calls and e/mails I was given compensation of $250.00. 2) the payoff for my previous lease was not taken care of in a expedious manner, I had to contact ed morse with numerous e/mails and telephone calls to get this resolved , I even had to e/mail the the sum to your accounting dept. to enable them to pay these fees.(this was not completed until march 5, 2017) 3)there was a fee listed on my lease agreement of $595.00 for a disposition fee, this fee is waived if you purchase and or lease another gm vehicle. this was caused because this lease was handled by gm financial and my previous lease was handled by allied. ed morse adv that this was not a charge but it is very confusing to me! 4) I must say that the sales person Michael Brandon was very helpful in addressing the problems that I encountered with this lease. More

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