Michael Bernardo | Page 33

Oustanding sales, absolutely not a pressured sleazy place These guys are great. I went in there having recently came out of a dealership that felt very sleazy. I only went in because I read their great review These guys are great. I went in there having recently came out of a dealership that felt very sleazy. I only went in because I read their great reviews so I went in hoping it was true. And it was. Nobody talked about numbers, no pressure, none of the "what does it take to get you in this car?" games. Stephen was extremely nice, and he was so low pressured I actually wanted to and ended up getting a car from him when I did not originally intend to get a car that day. This is a family owned dealership - not some large dealership where the employees get paid regardless of what happens. In a family dealership, customer service matters, customers matters, because customers are the lifeblood of the place. These guys definitely reflect that in their approach - they are more concerned with helping you than getting your money. But in the end, dollars are votes, and I felt comfortable with their approach so I ended up voting with my feet! ABSOLUTELY RECOMMEND VISITING THEM IF YOU ARE CONSIDERING A VOLVO. More

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New Car Purchase Both my wife and I were favorably impressed by the low-key, helpful approach to the whole purchasing process we found at Steingold. Not slick, but th Both my wife and I were favorably impressed by the low-key, helpful approach to the whole purchasing process we found at Steingold. Not slick, but thoroughly professional. More

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Great Buying Experiance Stephen and Michael were friendly, knowledgeable, accommodating while providing me with an efficient and enjoyable buying experience. They both staye Stephen and Michael were friendly, knowledgeable, accommodating while providing me with an efficient and enjoyable buying experience. They both stayed late to get the paperwork completed so that I could drive the car home that evening. Never enjoyed buying a car until I went to Steingold. Thanks Stephen and Michael! More

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Best new car purchasing experience EVAH! My husband & I have been purchasing cars together since 1970. We always research carefully and come to the dealership pretty much knowing what we wan My husband & I have been purchasing cars together since 1970. We always research carefully and come to the dealership pretty much knowing what we want to pay for a vehicle. My husband handles the transaction and is considered a "hard bargainer". In the past I have found these transactions very stressful, with much running back & forth to "check with my manager", and numerous silent pauses and in one case, walking out of the dealership and being chased down by the salesperson. Another event involved the salesperson taking $150.00 dollars from his own wallet in an effort to close the deal - we took the money & made the deal. While somewhat amusing I find these actions totally unnecessary. This was proven by our experience with Michael at Steingold Volvo. A relaxed atmosphere, knowledgeable, competent & curteous salesperson all contributed to a thoroughly enjoyable experience. While still "learning our vehicle" we are more that pleased with the entire process. More

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Couldn't have been any easier or more pleasant! For someone who generally avoids car dealerships/salesmen, I was pleasantly surprised by how honestly and comfortably I was treated. This dealership i For someone who generally avoids car dealerships/salesmen, I was pleasantly surprised by how honestly and comfortably I was treated. This dealership is truly a family-run business who gives the customer as much room as they want to think about options...no pressure, no hard sell, and no bells and whistles. I think this is what buying a car should always feel like...Never going anywhere else! More

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Great service Courtesy, no nonsense service. It was a painless process, which was a welcome relief. Michael and Stephen made sure that we knew how to use the car Courtesy, no nonsense service. It was a painless process, which was a welcome relief. Michael and Stephen made sure that we knew how to use the car and were happy. Thanks so much. More

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I would not go anywhere else I have been going to Steingold Volvo for more than 20 years and have bought 15 or more cars from them. The Bernardo family treats customers with resp I have been going to Steingold Volvo for more than 20 years and have bought 15 or more cars from them. The Bernardo family treats customers with respect and honesty. There is no haggleing, they give the best fair price. There is no stress and they treat you like royalty and address all your concerns. More

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We purchased a new Xc70 Steve and Mike made the experience perfectly seamless, ensuring we found the right vehicle, received a good price and trade in, received the best avai Steve and Mike made the experience perfectly seamless, ensuring we found the right vehicle, received a good price and trade in, received the best available financing, prompt vehicle modifications and prompt delivery. All that in about three hours within two business days. If the service is this good, we will never need another dealer. More

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A very comfortable buying experience From the first day I spoke with Mike Bernardo to the day I drove our new Volvo off the lot, my overall experience was very comfortable. Mike’s demeano From the first day I spoke with Mike Bernardo to the day I drove our new Volvo off the lot, my overall experience was very comfortable. Mike’s demeanor was not pushy at all. He was very thoughtful and respectful of my questions and concerns, which created a very relaxed atmosphere. I also had the opportunity to interact with the other members of the Bernardo family and everyone was very pleasant and knowledgeable. I would recommend Steingold Volvo to anyone. More

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Recent purchase Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met eve Steingold has been our dealership for almost forty years. We have experienced excellent service from all departments as needed. I think I have met everyone over the years. They are friendly, knowledge and most courteous - a true feeling of going home when I call and enter. I happily encourage family and friends to join the "Steingold family". More

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