Susan Cota
Susan Cota at Steingold Volvo Cars

Susan Cota

Director of Service

Steingold Volvo Cars

766 Broadway
Pawtucket, RI 02861

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5.0
112 Reviews

With an amazing personality, and incredible Volvo knowledge, Susan will always greet you with a smile in the Service Department. As our Director of Service for 30+ years, she will make sure to explain exactly what your vehicle needs during your visit.

Dealership Experience

31 yrs, 10 mos

Industry Experience

31 yrs, 10 mos

5.0

112 Reviews

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112 Reviews of Susan Cota

September 30, 2026

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Employee Rating

This dealership is awesome! I have probably bought or leased 15 to 20 Volvos over 40 years.They can’t do enough for you. I would never go anywhere else. More

by KSHERRY
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Recommend Dealer
Yes
Oct 01, 2026

Steingold Volvo Cars responded

After forty years of choosing us for almost twenty Volvos, hearing you’ll never go anywhere else means a lot to our team. We’re delighted your new Volvo XC90 continues this journey, and we’re here whenever you need us.

August 02, 2026

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I love working with Steve. He makes the whole process very easy and seemless. I’ve also never felt like I was getting taken at Steingold More

by ELLWAD
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Purchase Time
Recommend Dealer
Yes
Aug 02, 2026

Steingold Volvo Cars responded

Thank you for sharing your experience. We’re delighted Stephen made the process so smooth and transparent, and that you felt completely at ease. We appreciate you choosing us for your Volvo needs.

February 07, 2026

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I went to buy a car and found a new friend. Stephen really listens and he cares which is unheard of in the car industry! He took care of me like family and I am now driving a safe, reliable veh More

by LISAKWOOD1
Sales Price Transparency
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Recommend Dealer
Yes
Feb 07, 2026

Steingold Volvo Cars responded

It’s wonderful to hear that Stephen went above and beyond to provide genuine support as you found a safe, reliable Volvo. We’re glad you feel confident behind the wheel and that the experience felt personal and professional. Thank you for the five-star rating!

November 06, 2025

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Trading in my car was seamless. Rick cleaned out my old car and put everything in my new car. He had all the paperwork ready when I went to pick up the car and literally left with m More

by WENDYBROWNLTD
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Recommend Dealer
Yes

October 23, 2025

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A no pressure extremely friendly environment. All of the employees from sales to service to ownership conduct themselves in a positive reassuring manner, making the purchase as pleasant as possib More

by crcorsetti, buyer
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Recommend Dealer
Yes

October 22, 2025

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I was treated with professionalism and courtesy. I bought a good car at a fair price without any hassle. Car buying made easy. It was appreciated. More

by PETER.F.MURPHY
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Recommend Dealer
Yes

August 23, 2025

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Great dealership and staff. This is my fourth Volvo lease through Steingold. Always a great experience from start to finish. Welcoming, knowledgeable and ease of service is exce More

by KARRICRAIG
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Recommend Dealer
Yes

July 20, 2025

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Steingold Volvo makes buying a new car easy! This was the second vehicle I purchased from Steingold Volvo and the experience was just as wonderful as my first. The service department is knowle More

by NANCYT
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Recommend Dealer
Yes

July 09, 2025

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Brian was very patient to answer all my quesions, knowledgeable in his profession. . My over all experience at stengold volvo was successful, Stengold volvo , Pawtucket, is my number one dealership I More

by WILHELMINAACQUAH
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Recommend Dealer
Yes

April 05, 2025

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This will be my 8 th volvo and I wouldn't go anywhere else! Best sales and service, they treat you like family. More

by KE21497
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Recommend Dealer
Yes
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