Michael Bernardo | Page 37

Extremely Satisfied Purchase Above & Beyond Expectations Called & emailed Mike Bernardo, Director of Marketing, about S80 Volvo roof rack. Not only difficult to find, but Mike immediately emailed me back, p Called & emailed Mike Bernardo, Director of Marketing, about S80 Volvo roof rack. Not only difficult to find, but Mike immediately emailed me back, put it aside, and personally explained & installed the roof rack, and locks in several minutes at no charge, and explained every aspect of the process. No appointment, no hassle. Mike told me to come right in anytime and see him. It is amazing in this day and age to have such satisfied customer service, and not just lip service. Mike was extremely professional, courteous, and sincere in the sales process when I showed up 2 hours later unannounced and he took care of me. You would think I purchased a new Volvo. This is a great dealership, and I would recommend Mike, and his dealership to anyone looking for a Volvo, or any product or service they provide. No wonder Mike sells more Volvo roof racks than anyone in the country. Best price in the country, great quality, great service. Can't ask for more! Call or email Mike. More

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did not expect to walk out with a new car :) Cannot say enough good things about the quality of service at Steingold Volvo. Michael and his mother, who helped made the car buying experience eas Cannot say enough good things about the quality of service at Steingold Volvo. Michael and his mother, who helped made the car buying experience easy and I did not feel like I was getting "wheeled and dealed" like I have at other car dealerships. This is our family's second Volvo purchase from Michael and I am certain that they have a customer for life. We have also used the service department for all of our maintenance and have never been disappointed. They always find the time to fit you in and offer you a loaner car or ride to work if you need it (and who doesn't love the nice clean car you get back when they are all done with the work). Thank you again for making our purchase headache free! More

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The best car buying experience i have ever had This is a family owned dealership and it shows. We were treated like family throughout the process. We dealt with Michael Bernardo and the whole exper This is a family owned dealership and it shows. We were treated like family throughout the process. We dealt with Michael Bernardo and the whole experience was fantastic. Not only did Michael make the purchase easy but he took the time to explain all the different workings of the vehicle and we never felt rushed. Michael is extremely knowledgeable about all things Volvo and is willing to go the extra mile to ensure a pleasant car buying experience. No matter where you live i would suggest a call to Steingold More

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Excellent This is the best family owned and operated dealership. Customer service is superb. In tow years I just bought my second Volvo from this family. This is the best family owned and operated dealership. Customer service is superb. In tow years I just bought my second Volvo from this family. More

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Thank you! A fair deal, quickly done. Stephen and Michael were great to work with and we drove away in our new car. We test drove it twice, Michael explained a A fair deal, quickly done. Stephen and Michael were great to work with and we drove away in our new car. We test drove it twice, Michael explained all the features and walked us thru the Volvo On Call setup. Stephen took care of the details in a very short time. We originally went in because my wife was shopping for a new car. Instead, I bought the car for myself! More

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Fast & Efficient The website was easy to navigate. The part I ordered was dispatched the same day after which I received tracking information which was much appreciate The website was easy to navigate. The part I ordered was dispatched the same day after which I received tracking information which was much appreciated. It arrived much faster than I expected. The only reason why I have given 4 stars rather than 5 because of a $10 shipping charge on a $35 item which only cost $3.15 to ship. I understand that this is probably a flat fee, but an almost 3x mark up seems excessive. In all other respects though I was completely satisfied. More

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Quick, easy, and no pressure I recently bought a XC60 from Steingold and it was a great experience to say the least. Mike was helpful, knowledgeable, and great to deal with! I fel I recently bought a XC60 from Steingold and it was a great experience to say the least. Mike was helpful, knowledgeable, and great to deal with! I felt no pressure to make a deal and the easy going attitude of the environment sealed the deal. Mike was very accommodating with the holiday weekend and took care of everything, which allowed me to take my new car right there and then. Would recommend to anyone 10/10! More

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Quick and efficient service! Irreprochable. Responded to my email inquiry within minutes, and the part was shipped the same morning... Will definitely contact tem in the future Irreprochable. Responded to my email inquiry within minutes, and the part was shipped the same morning... Will definitely contact tem in the future if I need other parts. More

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No hassle, great car I was looking for a used car that was comfortable and had quite ride. Was not even considering a Volvo until I read some car reviews on line. Went and I was looking for a used car that was comfortable and had quite ride. Was not even considering a Volvo until I read some car reviews on line. Went and test drove a 2012 S-60 at another dealership and loved the ride and comfy seats. The car was priced higher than I wanted to pay, and right away I was getting the high pressure sales pitch that I was not gonna find it at this price any where in the state. Looked on line and found that Steingold had several 2012 , S-60's and were in my price range. Mike and Steve answered all my questions and made me feel I made a great choice. The staff at Steingold are professional, friendly, no pressure and I would recommend to anyone. More

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VIP Extended Warranty I was interested in purchasing a Volvo VIP Extended Warranty. I live in San Antonio and contacted several finance managers in the San Antonio/Austin I was interested in purchasing a Volvo VIP Extended Warranty. I live in San Antonio and contacted several finance managers in the San Antonio/Austin area. None returned my phone calls so I did a quick internet search and Steingold Volvo was listed first. I submitted my car information that was requested (VIN and mileage) and was called back within an hour from Michael Bernardo. He was very informative and immediately gave me the pricing I was looking for. I was extremely happy with Michael's professionalism and would recommend anyone looking for a Volvo VIP extended warranty to contact him. More

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