Michael Bettenhausen

Excellent customer service experience. Friendly stafft and they keep you informed on hte status of your car. Friendly stafft and they keep you informed on hte status of your car. More

by datax72 Verified Customer Verified Customer

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Excellent service, great communication and the pricing is very reasonable. Ill definitely use them in the future. very reasonable. Ill definitely use them in the future. More

by dave.sdcartage Verified Customer Verified Customer

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Always very welcoming and professional. Great customer service and they are quick with their service. Thank you! Great customer service and they are quick with their service. Thank you! More

by ray Verified Customer Verified Customer

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I could not ask for better service, from my sales rep. to my service advisor, it was great. to my service advisor, it was great. More

by Eddie Verified Customer Verified Customer

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I love the video that explains what the mechanic saw on my truck. It gives me peace of mind. Bettenhausen mechanics are thorough, and I won’t take my truck anywhere else! my truck. It gives me peace of mind. Bettenhausen mechanics are thorough, and I won’t take my truck anywhere else! More

by eenglert147 Verified Customer Verified Customer

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Nothing but a pleasant experience with the staff and sales team At Bettenhausen in Lockport. sales team At Bettenhausen in Lockport. More

by dlev66 Verified Customer Verified Customer

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Dealership has a nice waiting area with snacks and drinks available. Mechanical performed a thorough check on other systems. Great experience. available. Mechanical performed a thorough check on other systems. Great experience. More

by victor.ruikis Verified Customer Verified Customer

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Efficient friendly top notch clean organized comfortable helpful fair competitive pricing highly recommended great service helpful fair competitive pricing highly recommended great service More

by MSCHUCK86 Verified Customer Verified Customer

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My wife and I were in a really bad car wreck and totaled the car. (chevi blazer) We got cut off at 70 mph and hit cement wall. The car took the impact fantastic but was totaled and us both with injuries. the car. (chevi blazer) We got cut off at 70 mph and hit cement wall. The car took the impact fantastic but was totaled and us both with injuries. Long story shot we now needed a car and were well advised from our financial advisor to check this place out. We went there first with the intentions to check out 3 other types of cars. I already own a ram1500 diesel pu and LOVE it. I have always been a GM guy all my life. (73 now) After working with Jamie (AND SHE IS THE BEST) for 20 min's my wife said lets see what else she has available. After 2 hrs later and a brand new car under our belt we were both completely blown out of the water on how well we were treated and how kindly and understanding this was. We both said we have NEVER had a car shopping experience like this were we both felt like a friend and treated like a family member. This will never go unforgotten and will be spread to everyone we talk to about this (first horrible situation but ending as though we won the lottery and more. Today I even had to drop off some paper work and needed a lift home and had the best conversation with Danny the porter and wow, he too loves his job and can not say enough positive things about the company and the people he too works for. I own my own business doing truck & trailer and transport refrigeration on semi's for the past 35 yrs and know how good it feels from an upper management point to her good and great things about how the business is structured and the way the people feel about their jobs and to hear it even more from the customers they serve. As I always tell my employees, they are the back bone of the company. I'm just traffic controller. When the customers keep coming back and tell others that come and tell others too, that's what keeps the wheels turning. Those customers are your mortgage payments, electric bill payments and kids college tuition payments thank to the customers that keep coming back and spreading the goo news. Sorry for this long dragged out letter but you have the best car dealing services I ever seen and what all others want. Honest, helpful and no haggle. I can go on more but what I really want to say THANKS YOU ALL FOR TREATING MY WIFE (WHO HAS MAJOR DISABILITIES) AND I AS FAMILY. THE JEEP FAMILY, (sorry gm) you don't even come close to this place WE WILL NEVER FORGET THIS. Nancy and Bob More

by rbordak224 Verified Customer Verified Customer

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Came in for recall repair. Process was efficient and professional. Friendly and helpful staff too. Process was efficient and professional. Friendly and helpful staff too. More

by sbugiel13 Verified Customer Verified Customer

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